The Portman Ritz-Carlton, Shanghai

Shanghai, China

9.8 Superior Luxury
Select dates for prices
Check-in / Check-out

Jump to: Room choices | Hotel description | Map | Amenities | Reviews

Set your check-in and check-out dates in the form above to check availability.

About the Hotel

Inspired by China's dynamic present and informed by its storied past, The Portman Ritz-Carlton, Shanghai offers luxury in the renowned Puxi neighborhood. From its elegant accommodations and spa to its coveted location near Nanjing Road, every detail is refined to create a seamless and serene experience in the middle of a pulsating metropolis. Discover a stylish cosmopolitan haven, where distractions fade away and luxury lives large.

Location

The Portman Ritz-Carlton, Shanghai
1376 Nanjing W Rd, Jingan Qu,
Shanghai Shi, China,
Shanghai, China 200040

Nearest Airport: SHA

Features and Amenities

  • Dining
  • Restaurant
  • Bar & Lounge
  • On-Site Amenities
  • Spa on Property
  • Gift Shop
  • Health Club
  • Complimentary WiFi
  • In-Room Amenities
  • Wet Bar
  • Luxury Linens
  • Luxury Bath Amenities
  • Complimentary WiFi
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Catering Services
  • Family
  • Children's Programs
  • Nearby
  • Museums
  • Shopping Mall
  • Monuments
  • Interests
  • City
  • Hotels

Reviews for The Portman Ritz-Carlton, Shanghai

Attentive Staff, Unforgettable Experience

TripAdvisor Traveler Review Rating Reviewed 15 hours ago

It's an excellent hotel with good food and easy access to the city. I found the rooms to be spacious, clean, and comfortable. Air conditioning can be spotty at times, it always runs but if you come from a cold climate I would recommend asking for a fan to be brought to your room. WiFi is generally pretty good in the hotel, and I've had no trouble streaming at a reasonable quality. Ask for Ruby, she works in the lounge and she is extremely helpful and service oriented. She speaks better English than most of the staff and knows how to find most things. Her help has been an enormous benefit to my stay as China is a little opaque for foreigners. The rest of the staff occasionally struggle with English, but they are all extremely attentive and detail oriented. I never felt like I wasn't being taken care of, they were always very quick to offer assistance if needed. Overall I'd strongly recommend staying here, especially if you are not familiar with China.

Nick D


Best in town

TripAdvisor Traveler Review Rating Reviewed 4 days ago

My stay at the hotel was wonderful. The staff was very friendly and eager to help, and the warm, inviting ambiance made it a perfect escape. the location in Jing'an was incredibly convenient, making it easy to get to my client meetings and and explore the neighborhood in the evenings. I especially enjoyed the fantastic lunch buffet, which had a generous variety of delicious dishes. Other highlights included the prompt coffee delivery to the room and the lovely, serene pool area (both indoor and outdoor). A special thank you to Jairo from Marketing for his exceptional support and excellent dining suggestions! Overall, it was a fantastic experience.

Lorenzo L


Special Highlight is Club Lounge team on the 43rd floor

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

An amazing experience Great stay as usual Special Highlight is Club Lounge team on the 43rd floor Mathew, Miss Tina and the entire Team Warm Welcome, great service and really feels like special guest and VIP all the time

JUERGEN H - Purbach am Neusiedlersee, Austria


Amazing staff

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Amazingly experience in the club lounge, amazing staff always taking great care of you! Ms. Ruby and the whole club team are truly special!

T X


Awesome

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

I would like to thank the staff at the club lounge for the amazing service especially Miss Ruby, Miss Tina Mr Kevin Mr Matthew they're doing a awesome job

Go824703


Read more reviews or write a review

Treat yourself to luxury