The Portman Ritz-Carlton, Shanghai

Shanghai, China

9.8 Superior Luxury
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About the Hotel

Inspired by China's dynamic present and informed by its storied past, The Portman Ritz-Carlton, Shanghai offers luxury in the renowned Puxi neighborhood. From its elegant accommodations and spa to its coveted location near Nanjing Road, every detail is refined to create a seamless and serene experience in the middle of a pulsating metropolis. Discover a stylish cosmopolitan haven, where distractions fade away and luxury lives large.

Location

The Portman Ritz-Carlton, Shanghai
1376 Nanjing W Rd, Jingan Qu,
Shanghai Shi, China,
Shanghai, China 200040

Nearest Airport: SHA

Features and Amenities

  • Dining
  • Restaurant
  • Bar & Lounge
  • On-Site Amenities
  • Spa on Property
  • Gift Shop
  • Health Club
  • Complimentary WiFi
  • In-Room Amenities
  • Wet Bar
  • Luxury Linens
  • Luxury Bath Amenities
  • Complimentary WiFi
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Catering Services
  • Family
  • Children's Programs
  • Nearby
  • Museums
  • Shopping Mall
  • Monuments
  • Interests
  • City
  • Hotels

Reviews for The Portman Ritz-Carlton, Shanghai

服务人员态度很好

TripAdvisor Traveler Review Rating Reviewed 1 day ago

员工很友好,感谢值班经理Michael Li帮助做了免费升级和延迟退房,很快响应满足住店宾客的服务和需求,值得夸奖 The staff are very friendly. Thanks to the duty manager Michael Li for helping with the free upgrade and late check-out. He quickly responded to and met the services and needs of the hotel guests, which is worth praising.

Kung W


Heartfelt Gratitude for a Memorable Anniversary Stay

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Dear The Portman Ritz-Carlton, Shanghai Team, My partner and I would like to extend our sincerest thanks for the exceptional experience during our recent stay (May 18-19, 2025) to celebrate our first anniversary. The surprise bottle of champagne you generously arranged for our special occasion truly elevated the celebration, transforming it into an unforgettable memory. Your attention to detail and thoughtfulness exemplified the Ritz-Carlton’s legendary hospitality. The gesture not only highlighted your commitment to personalized service but also added a touch of magic to our milestone. From the elegantly presented champagne to the warm smiles of your staff, (especially your staff SALLY, she's so lovely btw) every element reflected excellence. Thank you for making our love story even more radiant. We will cherish this experience and look forward to returning for future celebrations. With warm regards, TAO YU

Freedom08955737860


Ritz perfection - Club Lounge Delight

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Our stay at The Portman Ritz-Carlton Shanghai, was truly exceptional. Opting for the Club Lounge access proved to be an excellent decision. The Ladies and Gentlemen provided outstanding service, attending to our every need with remarkable attentiveness. Our room was immaculate, spacious, and beautifully appointed – precisely the level of refinement one expects from a Ritz. Our sincere thanks to all the Ladies and Gentlemen for making our stay so memorable.

SavioTrinacria


Phenomenal experience and spectacular staff

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

I had an incredibly nice time in the club lounge, Matthew and Ruby were incredibly helpful and professional in assisting me with whatever I needed. I highly recommend visiting the lounge as the staff go above and beyond everytime. It’s the perfect place to relax and enjoy some quiet time.

Konnkr H


Nice staff

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

Shout out to the employee Estelle. I have late flight today and she arranged a 4pm late check out for me, which helped me a lot! She also provided me so many fruits cuz I can’t get the points for my booking(even it’s not something she has to do), really appreciate!! I’ll definitely be back for my next trip here

Jannis Z


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