This hotel has been my top choice when traveling to Shanghai, its location and services are excellent, more importantly good value of money. I was on business and did not bring my mouse pad. On the second day, housekeeping placed a mouse pad on my desk and left me a lovely message. I’m super impressed about their attention in details, they made my day.

Staying at The Portman RC was a wonderful experience. I initially came for a business trip and extended my stay by one day to explore the city further and enjoy a relaxing time at the hotel. The rooms were comfortable, spacious, and elegantly decorated with numerous art-deco elements. The hotel exudes a sense of history. The service was fantastic, and Mr. Jairo from the corporate team stood out for his exceptional kindness and helpfulness in providing instructions and recommendations for city tours.

This is a properly 5 starred hotel . From the moment you arrive to the moment you leave there is a quality about the entire experience . Eat drink sleep or engage with staff and you’ll be confident that you will receive a warm and efficient service. Some places tick the boxes and some places invest in a culture of quality and for me this Ritz delivers . Nothing is perfect but this place tries to be .

A very nice and sweet travel with Portman again! Very close to my office and great breakfast. Staffs here are very friendly, starting from check in process handled by Echo who is very sweet and nice young lady. Always greet guest with smile on the face. Will be here again next time.

I typically don't use the Concierge service but for this trip, i was impressed by the help that both John and Richard rendered to us. Room was excellent and well maintained. Location of hotel is near (~ 7 mins walk) to Jing An Temple station. Unfortunately, as a Platinum member, I would have thought they will provide us some welcome drinks.