The Portman Ritz-Carlton, Shanghai

I stayed one night at The Ritz-Carlton Portman in Shanghai and had a really great stay. The location is extremely convenient, with plenty of shops and restaurants in the immediate area. The building itself is older, but at least the room I stayed in appeared to have been renovated fairly recently. The room was relatively large and the bathroom spacious as well. I booked club lounge access and it was definitely worth it. The lounge itself is located on the 43rd floor, while the club rooms are on the floors above and below, all connected by an internal staircase. This means you can easily move between the club floors and the lounge without using the elevator, which almost makes it feel like a hotel within the hotel. The staff spoke excellent English and were extremely friendly throughout the stay. The quality of the food in the lounge was very good, with a nice selection offered during afternoon tea, evening service and breakfast, along with several wines and other drinks. The gym is large and very well maintained. The machines are not the newest models, but everything is in great condition. There is also both an indoor and an outdoor pool. Overall, I found the value to be very good for what was offered and would definitely stay here again.

Definitely my favourite hotel in Shanghai. It has it all: great location, excellent service, very tasty food, luxurious accommodations. Overall, unbeatable value for money.

We stayed for 5 days at the Portman Ritz Carlton and enjoyed our stay! Special thanks to our room attendant Yang! Also all of the girls on the 43rd floor provided excellent service!

I have had such a pleasant experience here at the Portman Ritz-Carlton. The staff has been so incredibly kind and helpful my entire stay. My boyfriend needed to go out of town for a few days and Audrey Yan from the front desk gave him her card and said to let her know if I needed anything at all. Also my room attendant Fanny made a beautiful bouquet out of pipe cleaners and had them sent to my room. They treat their guests so well <3

-Room is big and comfy -Wifi works but as usual, no access to international sites like youtube or google -good location but not walkable to bund. Very near to Kerry center -Gym is professional grade, open 24hrs. -Service from all staff is impeccable. We tried to book entry to Shanghai natural museum but unable to do so, concierge warmly help us ( i think his name is Nick, gentleman with specs ). On our departure day (26th Dec), we were almost late for our flight, but hotel staff helped us get a cab quick and instructed Cab driver to speed up and also which gate to drop us. Thankful for that.