Wanda Reign on the Bund

I really recommend this hotel if you are going to stay in Shanghai. It’s an amazing hotel with greatest service. All employees are so friendly and helpful without any excuses. Also most employees speak English here what’s nice if you are a foreigner. Rooms are in the great condition, location is convenient and nice, food is excellent, staff is perfect. Most thanks to Emma wang and George peng from main restaurant, they are so helpful. Brilliant 🤩 besides most thanks to Zeki Chen, he helped me to order an item that I couldn’t order without knowing the Chinese language. Wish to come back again. 🙏

Outstanding service, outstanding location, a hotel that even if busy has the ultimate host service far beyond what can be expected. Breakfast is very good in calm and cozy environment. Amazing to get the champagne at sabring service. The butlers are amazing. I will be back next in Shanghai

This was my second stay at the property, and just as solid as the first. The hard product is decent - it isn't as perfectly located on the bund as, say, the Peninsula or Waldorf Astoria, but it's still convenient and the views are impressive. Service is spot-on and the airport transfer service went without a hitch. The Deluxe Room is quite spacious by entry-level accommodation standards; it ranges from 44-53 square meters and is luxuriously appointed. If there's one nit to pick, it has to do with the substandard breakfast - the spread is a tad more limited in choice compared to some competing properties, and the quality is hit and miss. For instance, some of the hot Chinese selections seem stale and not at all pleasing to the eyes (and likely to the palate.) I've tried quite a few hotels in Shanghai, but it has been a few years since I have checked out some old favorites. Therefore - for the foreseeable future, I don't anticipate returning to the St. Regis until I've made the rounds at other properties.

Alan and his team is creating a mesmerizing magical experience at the hotel where you really feel like home. I have been going to Shanghai many times and this hotel stood out exceptional for their quality of rooms, food and the staff. The staff are well trained and very professional. Keep it up Alan - General Manager.

Our stay at St. Regis on the Bund was truly unforgettable. From the moment we arrived, we were enveloped in an atmosphere of luxury and warmth that set the tone for our entire visit. We were delighted to receive an upgrade to a metropolitan suite, which was incredibly spacious and offered stunning views of the Bund. The room's elegant furnishings seamlessly blended modern amenities with classic design elements. The breakfast buffet was a highlight, featuring a wide array of premium quality food. Compared to breakfast, the buffet dinner was not as impressive. As a crayfish-themed buffet dinner, we expected more flavors of crayfish to be available as options. The service at St. Regis was remarkable, with the staff being consistently friendly and hospitable. We felt genuinely cared for throughout our stay. Special thanks to Selina, whose warm greetings, attention to detail, and thoughtful gestures, like offering iced drinks with a handwritten message card when we were leaving the hotel on a hot summer afternoon, made our experience even more delightful.