Four Seasons Resort Sharm El Sheikh

We have been visiting this hotel since 2005 which was two years after its initial opening since then the property has expanded in size to now 90 acres. The four seasons at Sharm is by far the jewel in the crown in southern Sinai It has plans for a golf course which is currently under development and will be a great feature for the resort The standard and quality of this hotel is exceptional and the proof of that is its consistency it never disappoints and always delivers a unique experience. The staff are always polite and friendly with ever a professional attitude whether they are a senior member of management or a team member from a department. This is a wonderful hotel, resort in which to go and simply relax and recharge your batteries. The ambience and atmosphere is truly amazing and the attention to detail both within rooms and the grounds is exceptional, the restaurants are outstanding. The menus and quality of food is extremely good. Some members within the hotel truly deserve a mention both for their attitude and outstanding commitment to their role, I would like to particularly mention.Ahmed Nesmy head of concierge this gentleman has a natural warmth,empathy, and strong communication skills to anticipate and meet guests needs effectively he is truly an ambassador to the hotel and resort and deserves recognition Mr Tamer Hussein the resort manager who is an extremely polite and professional ambassador for the four seasons he should be congratulated on delivering a truly wonderful and exceptional experience at the resort I would also like to take the opportunity to thank housekeeping and room service for likewise an exceptional experience producing very very high standards these departments often go unnoticed but to my mind are an integral part of the experience I would have no hesitation in recommending this hotel as it is truly a beautiful place

"I came back to my room to find this thoughtful message, along with a complimentary late check-out. Many thanks to the management for their kind gesture."

The structure is amazing but check in was awful. No one gave us info about amenities or services. Neither a welcome. Very rude. It is first time that in a structure like that the check in was so rude. We took our luggages to the room, it was so hot but no one offered a glass of water. In other chains we experienced (Anantara, Park Hyatt, Kempinsky, Fairmont) never happened. Why a chain like that does not care about welcome people properly? We were treated like unpleasant guests. I asked to spoke with a Manager but facts matter. We wanted to have dinner even to buy board package and no one supported us to spend our money in their structure. Zero customers care. Service is keeping room filled. If coffes tabs miss, housekeeping should check. At the restaurant: we ordererd a main with a side that seemed was included (not arrived). Not problem bur maybe they could be more care. Place is beautiful but the services make difference. This is not a Four Season standard. We truly respect the work of everybody but as customers we were disrespected and not wanted event to benefit their services. The welcome in an hotel is everything. Poor experience due to the lack of training employees and management. Anyway, a smile at the front desk is free.

We recently stayed at FS Sharm El Sheikh from 8th to 22nd July and greatly enjoyed our time at the resort. This was our second stay, and it was wonderful to see many members of staff who were already so friendly and welcoming during our first visit — they were a big part of the reason we chose to return. As avid travellers, we usually prefer to explore new places and hotels, yet this is the first time we felt a resort offered everything we wanted, prompting us to come back for a second visit. It was a pleasure to see familiar faces such as Mr. Othman, Manager of Zitouni; Mr. Zakariah; beach staff member Muhammad; the beach team lead; Adanoub and Ehab (personnel from Yatai and Il Frantoio). Their warmth, friendliness, and constant willingness to assist made us feel at home throughout our stay and were part of the reason we wanted to come back. We were also delighted to be welcomed by new team members who immediately made a strong impression. Tony from the beach was attentive and friendly from day one. Mr. Emad, Manager of Arabesque, stood out for his exceptional hospitality and genuine warmth — he consistently went out of his way to ensure we felt comfortable and valued. Mr. Hatham, Outlet Manager (working in Zitouni), impressed us with his professionalism, approachable manner, and keen attention to detail. At the Lebanese restaurant, Adel and Fadi were not only highly efficient but also incredibly personable — they treated us like long-time friends, remembered our preferences, and made each dining experience a pleasure. By the end of our stay, our breakfast orders were on the table before we even asked, and their kindness towards our younger son (and all guests) was truly heartwarming. These are exactly the type of people we expect to meet at Four Seasons: professionals who are not only excellent at their jobs but also genuinely kind, engaging, and able to create meaningful connections with guests. It is wonderful that everyone working at the resort not only performs their role to the highest standard but also takes the time to converse with guests, sharing stories and insights about Egyptian culture, which made our stay even more enriching and memorable. Overall, we felt the resort had improved even further this year, and the staff were exceptionally well-trained. One area that could use some attention is the reception: while some staff were helpful and reassuring, this was not consistently the case. On a very positive note, the buggy service improved immensely. Last year, we sometimes had to wait over 20 minutes for a ride, but this year, it never happened once. All drivers were friendly, punctual, and even took the time to point out interesting features of the resort during the ride. We left with wonderful memories once again and look forward to returning in the future.

Amazing Stay ! Synergy between departments is just awesome- Staff are super professional so is food & ambiance! Highly recommend 👌