Four Seasons Hotel Shenzhen

Stayed at the Four Seasons Shenzhen from June 29–31 and it was a really pleasant stay. The room was clean, modern and super quiet, which we appreciated after a long day. Service was kind and professional, not too much, not too little. Special thanks to the team at the front desk who helped us with a few last minute changes, such as changing a room due to bad odor. they were very patient. Everything felt smooth, even if we didn’t get to explore the whole property. 100% recommend for your stay in shenzhen

Good location hotel , excellent service staff. Very professional helpful from ground staff , door man and concierge service. Thank you for a Macaron dessert complimentary to us . Just a bit walk to shopping store , restaurant and most iconic spot of shenzhen such as futian district, creative cultural park.

Fantastic treatment by Jacky and crew who made us feel so welcome and at home. Lovely to be back. Thank you for all recommendations and service provided. Seamless check-in, great breakfast, large and beautiful rooms. Looking forward too seeing you soon again.

The staff members at the lobby lounge (Nicole Li and there was another staff member who I forgot the name), they were both on night shift on 8Feb, they were so friendly and helpful to chat with us and took pictures for me and friends, you just felt very welcome! Additionally, I had issue with my room key and I had been up and down between my room and front desk 3 times. The night shift front desk staff offered me water while waiting and then sent someone to go to my room with me immediately to fix it. I am so impressed with their immediate steps/actions to fix the problem in the middle of the night. lastly I would like to thank Ray from the sales and marketing team who always provide extensive info regarding shopping , sightseeing , trends in the area. Thank you Four Seasons SZ!

The location : This place is Great, next to the MTR and malls with great choice of food, shops and even Supermarket. Within the 15mins of walking you can have a good varieties of mall, even to popular COCO park. Room Size : is a Spacious 30m++ which choice of pillow and good choice of toileteries plus a tub. The view from the room is ok, not great but the comfort of the spacious toilet, automated Bidet with seat warmer makes the stay alot more comfortable in winter days Service by Staff : Extremely helpful, goes all the way to check online,for me the places i can get a Labubu cake. When i was just asking if they happened to know where can i find that Labubu cake. Satff at the Cafe, Bernies and Cathy at the cafe is very friendly/ has a great smile and remember me by name when i comes back to stay in this hotel the 3rd time. They took efford to introduced to me the choice of food for the breakfast selection. When they notice i was having a little discomfort in my voice, they offer me a pot of "Pear+red dates+ Rock sugar tea" which is good for throat Overall stay is a great experience, my hotel of choice if i goes to Shenzhen