Hotel Waldhaus Sils

The Hotel was magnificent! Staff went above and beyond! We visited for our son’s Wedding and it was a special and memorable experience that we will never forget! The? Hotel and Spa are wonderful, the grounds are incredible! We hope to visit again soon!

I join all the laudatory reviews and write just to mention two things I didn't see mentioned elsewhere. First, although there is no air conditioning, fans are available on request. Generally it cools down at night, and for that reason, there don't seem to be any complaints on T/A about the lack of a/c. Second, if you're willing to pay for a room with a view, room 51 is fabulous. There are views to the lakes to the East and the West, and north to a mountain. It's large with some lovely esthetic touches. See photo.

-->>> This review is for those interested in booking Small Single rooms. This hotel is a gem, and has many wonderful rooms full of history and charm. However, I was deeply disappointed by the room that I got. On paper (=email), I booked a traditional room with a view on the Sils lake to be able to watch the sunset (following Tripadvisor reviewers' tips), for which I paid an extra fee. Oh boy when I entered room 187, I was met with Ibis/airport hotel style design!!! The view was there, yes, but I could have had that view in other hotels of Sils. I expressed my concern to the reservation staff, since I had a confirmation for a tradition single +lake view room. They pointed out that the hotel does not have Small Single traditional rooms with the Sils lake view. That's understandable, but they should have informed me about it in the booking confirmation. They did show me another room, traditional, which has a view on the opposite side (thus no sunset). I tried to upgrade my room to another option with Sils lake view (ready to pay for it), but the staff wasn't really helpful (maybe a bit junior). I was truly disappointed to spend the last day of my trip in such a unique setting and end up in such a room. Other than that, the hotel has a wonderful atmosphere and a wellness spa that reminded me of Turrell's art pieces. It is definitely worth visiting. I care for hotels like these, with unique character and authenticity. This is my humble attempt to encourage the Waldhaus to keep investing in being authentic to themselves, because I am a client who cares about preserving this kind of hotels, in a world full of airport-style stays.

Daniela brought me oat milk for my morning coffee daily and made a special tea of lemon and ginger for a sudden sore throat. My friend is celiac, and they brought her gluten free bread every day! So spectacular! They have a music room where you can play old vinyl records. Love this place!!!

Beautiful. From the rooms to the service to the overall hospitality. Enjoyed our stay immensely. The lunch and dinner menu had many wonderful items but my favorite was the tea in the afternoon. It was one of the most relaxing, wonderful stays away from home in a long time. Will definitely be back for more.