Four Seasons Hotel Singapore

I had a wonderful experience at Four Seasons Hotel Singapore, especially during our Chinese New Year dinner celebration. The dining experience was excellent, with delicious food, elegant presentation, and a warm festive atmosphere that made the occasion truly memorable. The hotel’s beautiful setting, refined ambiance, and attentive service created the perfect environment for a special celebration. The staff were professional, welcoming, and ensured that every detail was taken care of throughout the evening. Four Seasons Hotel Singapore continues to reflect the high standards of luxury hospitality, combining exceptional service, elegant surroundings, and outstanding dining experiences. It was a memorable Chinese New Year celebration, and I would highly recommend it for special occasions and unforgettable meals.

The service was exquisite, from pre-arrival to departure. The chat function (in the app) was always promptly faciliated. Check-in and check-out procedures were seamlessly executed by the guest relations manager, Allie. The Concierge team can be a little more engaging, given that they are the first point of contact with guests. However, there are consistently approachable members such as Muru, who always greets with a smile and makes it a point to banter and assist with directions. The Guest Experience team, comprising Kenneth, Clara, and Margie, were attentive and personable. In particular, Margie, who is clearly guest-centric and shares valuable trip insights on other FS properties around the world. The executive club team, Sean (who effectively managed crowd and noise levels) , Irna (who tirelessly curated breakfast options each morning), Vienna and May Yin (who shared on exciting menu offerings from one-ninety bar) , were professional, yet discrete in their service. This is significant in an upscale property. It is apparent that the brand is steered by sound leadership, when the hotel manager himself, Sheng Wen, makes it a point to check in on guests regularly. His friendly demeanour defines the hallmarks of great hospitality. My only grouse was the Executive Club, which was not attended to at times as staff straddle between the pool house dining areas. The place itself seemed rather modest for a FS Executive Club and children are allowed. The Club did not feel like an oasis on its own; instead, merged chaotically with other shared facilities like the pool and spa. While the brand exudes itself as being inclusive, not having a designated space for children under the age of 12 compromises the comfort of other discerning guests. Moreover, alcohol was easily accessible. Given further enhancements of the operational aspects of the EC, I'm certain this will be a property to revisit. Dr. Sam Jay Yeo Singapore

Very nice stay until checkout. The room was very comfortable. Housekeeping and turn down service was very good. The executive club and staff were exceptional. However at checkout I requested a taxi to Singapore Airlines first class reception. Staff did not know what or where it was. And I showed them the map location. This was told at least three times. The taxi drove to the main terminal. How is the Four Seasons not aware that Singapore Airlines has a first class reception? This was a disappointing let down in service.

This was my third stay at the Four Seasons Singapore, and I honestly didn't think they could top the last two – but they did. The rooms are just beautiful: quiet, spacious, and with that effortless elegance that makes you feel at home the second you walk in. Service felt like old friends looking after us – never overbearing, always one step ahead. And Nobu? We booked twice because the first dinner was so good we couldn't resist going back. The black cod is still as memorable as ever. This hotel has become a tradition, and I already can't wait for visit number four.

What a wonderful stay! Staff were friendly and responsive and the service was impeccable. Loved the notes from housekeeping staff and the tips from staff in the club lounge. I would highly recommend a room with club lounge access. A fantastic quiet space with lovely champagne and local foods to try - loved the Kaya toast!Only dampener was families with children in the lounge - I have nothing against children at all but in such an intimate space next to the adults only pool it was quite intrusive. Truly five star experience