COMO Metropolitan Singapore

What an outstanding hotel in all ways! Amazing pool on the 19th floor where you can see the traffic below through the glass floor. Fresh and comprehensive breakfast. And you get a CÉDRIC Grolet cupcake on arrival worth $26! Yum! Best of all is the kind and welcoming staff - makes your stay even more special. Luxurious rooms with a small kitchenette. Paragon shopping centre steps away that has plenty of shops and food. We will be back for sure!

Como has outstanding customer service. Every request we made was completed expeditiously with courteousness. The roof top pool is amazing and the hotel location very close to central shopping district was great. Food in both restaurants was outstanding.

Had an excellent stay at COMO Metropolitan Singapore. The service across the board was smooth, welcoming, and genuinely attentive. Jega and the bell desk/concierge team made arrivals and day-to-day needs effortless, and the overall team carried the same friendly professionalism throughout the stay. The hotel itself is modern, comfortable, and well run, but the staff are what give it that extra edge. Rex at the Sky Bar added to the experience with easygoing, thoughtful service that made evenings there especially enjoyable. Overall, a refined and well-managed hotel that consistently delivers a great guest experience. Highly recommend.

What a mixed experience at this hotel. We arrived late in the evening and had the rudest reception guy check us in. He couldn’t have been less helpful. Having filled all the information for the online checkin we had to provide it all again in person. We had already paid for our room but they wanted to take a charge on my credit card that would be reverse on check out but would take 1-2weeks to be returned. Then having had problems with the lock on my suitcase I contacted reception and got the same guy who promised to send someone to help. After waiting an hour I gave up and went to bed. The next morning asked for help again from the concierge who was wonderful. As were the guys who came and removed the padlock. Other reception staff who helped with food recommendations, the staff at the Skybar and the lady who managed the luggage on our last day were also very helpful. The facilities at the hotel were good but we weren’t really there long enough to use them. The other strange thing was we booked a twin room. The room was set up with two beds that were set up together with no space between. So we had to rearrange the room which wasn’t easy given the shape of the bed head and the bedside tables.

If this is your price range, then this is where you want to stay. From the check in, I wish I could remember his name but I think he previously worked in the Philippines (to identify him). Totally took care of us. You could feel that was his priority. The automated coffee maker right around the corner is something you should visit. The room we had was fantastic with a great view. We also stood at InterContinental Singapore Robertson Quay which was a joke in comparison. These rooms are so much larger and the view is day and night. Everyone there was so helpful and even the porters were knowledgeable and eager to help. I will definitely stay again.