I am absolutely amazed by the service at JW Marriott Singapore! Special thanks to Mr. Andrew Wee from the lobby ambassador team. He was incredibly helpful every time I needed assistance. When I asked for directions to the Armenian Church, he went above and beyond by walking with us to show the way. This was especially helpful as I was navigating the city with two toddlers. His support made our stay feel like home. Additionally, I want to extend my gratitude to Mrs. Jun Na from Housekeeping. Her attention to detail is unparalleled. Despite our extensive travel experience, I have never encountered someone so meticulous. She noticed I wear glasses and thoughtfully left special cleaning towels for them. She took exceptional care of everything during our stay. A special mention also goes to Sous-chef Daniel Teo. My kids loved him, and he took such good care of us, making our dining experiences enjoyable and stress-free. Thank you very much for the wonderful experience. I look forward to coming back soon!

I really enjoyed my stay, the hotel it self is beautiful - The suite was very spacious with great amenities. Walking distance from the botanical gardens and close to all the tourist spots. Including the executive lounge in your stay is an absolute must, Jeini provided top tier service and was lovely to chat too. The manager Vemal leads a great team and is also on the floor attending to any of your needs. Would recommend to anyone travelling to Singapore, I’ll be back in 6 months thanks so much for a lovely stay.

I had the most exceptional experience at this hotel for my mother-in-law's 80th birthday, my niece and my brother-in-law’s birthdays! The three rooms were decorated magnificently, striking a perfect balance between simplicity and sophistication. The window view was breathtaking, overlooking the iconic Marina Bay Sands and the serene Singapore River. The cleanliness of the rooms was impeccable, and the little touches made the celebration truly unforgettable. To top it off, there was champagne waiting for my mother-in-law and wine for my brother-in-law. The presence of cakes, balloons, and personalized greeting cards for each celebrant added a special touch to the occasion. The attention to detail and thoughtful gestures from the hotel staff made our stay truly memorable. I would highly recommend this hotel to anyone looking to create lasting memories for a special celebration. Thank you for making this milestone birthday celebration so magical! Special mention to Donan and Nat from Guest Relations Team and Felicia from At Your Service Team.

The hotel locates within a composite development with residential, office and retail. Very convinence with direct linkage between the hotel and MRT Station - Esplanade. Luxury guest rooms with very good amenities including spa facilities. Just not to stay in those rooms facing the courtyard as the sound proof is not so good, music from the bars during night time is quite annoying. Luckily, the hotel able to change another room for me on the other side of the tower and things went better. Spacious Spa with very relaxing environment, no other guest using the Spa at noon during the weekday in my stay, free to use other facilities in the spa such as the jacuzzi after my massage treatment. Two swimming pools in the hotel and I prefer the one in the lower tower with better seatings along the pool. Could try one of the restaurants in the hotel - Arika Back. Japanese fusion food with bit of Korean taste, bit spicy. Better to ask for recommendation from the staff and think they can offer the best to suit your taste. Personally like "AB Wagyu Tacos" and "Perfect Storm" Generally a pleasant stay.

Fabulous stay at this property. One of the best Executive Lounges that I have ever been to with top notch customer service and attention. I want to personally thank Jeini, Vemal, Nichil, Freddy, Saw, and Christina as they are true examples of excellence.