JW Marriott Hotel Singapore South Beach

Overall Hotel is in a great location in central Singapore. Next to Raffles and surrounded by bars and restaurants and a c10 min slow walk to Boat Quay. The decor is modern but sometimes the style is over the substance. I stay over 100 nights a year in differing hotels and so my review is against this backdrop. I do perceive d there are better options in Singapore from prior stays. Rooms Very clean and a very comfortable bed. However standard rooms are small with little room for luggage if there is more than one case. This however could be addressed by (1) not having as much furniture in the room and a smaller desk. There are 2 office chairs and a suitcase stand (2) either have sliding or no doors on the wardrobe and reduce the drawer space. The wardrobe doors open into the room taking significant space and one wardrobe has half drawers which again means you take room space out to open. (3) the design is also poor as the bathroom is nearly the same size as the bedroom. The bathroom doesn’t need a bath for this size room and with reconfiguration you could have a bathroom half the size and nearly double the size of the bedroom. As a result there is no comfortable seating area in the bedroom which wouldn’t be an issue if there was comfortable seating hotel elsewhere in the hotel but there isn’t. Executive lounge Good selection of food in the evening and breakfast. Excellent quality and good service. The one let down of the lounge is the lack of comfortable seating. Also the tables and chairs they do have often aren’t stable. Gym Decent size gym with lots of equipment. One downside is not much floor space unless you use the walkways. Pool Not informed there were two pools. Everything sign posts you to L18 but discovered on our last day that if you go to L2 and walk to the spa area and take the lift to L6 there is another pool. It also isn’t signposted. Not great. L18 is a covered pool and L6 is not covered. In both there are no sunbeds/loungers around and it’s freezing meaning not a pleasurable experience to use if you want a relax. Level 18 Away from the pool there are more seating areas with some sofas. If you manage to obtain one it makes relaxing in this hotel a little better but they aren’t the most comfortable sofas. Spa Nice experience. I asked for a firm massage and it was medium to firm. That said quite good.

We feel well looked after here. We’ve stayed a few times now and can’t fault it. The rooms are very comfortable, the suite in particular has plenty of space with a beautiful bathroom & a second separate toilet and also a separate coffee/minibar. The rooms are covered in mirrors and can feel like a bit of a maze when you’re first settling in but it carries light well throughout the space. Views from the 20th floor on the south/east side are breathtaking, you can take in the whole harbor and Marina Bay Sands, iconic Singapore. The executive lounge is well worth visiting. It offers breakfast, afternoon tea and dinner plus bar in the evening and all of it is beautifully done. My husband loves the laksa’s while I go for the bibmbab, the offerings change daily but after a few days you’ll see your favorites reappear. We tried a few cocktails but mostly stuck to wine and beer which included a very nice local Singapore beer. The pool on 18th floor is jaw dropping with a view of the city. I can’t express how magical it is to sit by the pool (completely under cover) in that tropical humidity during a thunderstorm with a glass of champagne & feet in the water. Theres another pool that is more open to the elements on the 6th floor(you need to cross the bridge on the 2nd floor and take the elevator) which also has a lovely feel, but no bar service and in fact no food or beverage allowed at all. Both pool floors have lots of lounge chairs and sofas nestled in amongst landscaping where you can hideaway and enjoy a quiet moment to yourselves. Overall, a very luxurious and relaxing stay, we’ll be back again.

Dear General Manager (Mr Hudson), Thank you for a wonderful experience in your hotel. The management and staff are fantastic! From the moment I stepped foot in your establishment I was warmly treated and felt at home. Ms Fiona runs a wonderful staff at the executive lounge. Patrick, Phylis, Joleen, Angelica, Kailey, Jane, and all the staff made my routine in the morning and evening memorable. The attentive and friendly faces made it a pleasure to dine and work in the lounge. Sir, the staff in your gym and fitness facility-Andrew, Kevin, Farid, Rose, and all the rest always greeted me warmly and offered assistance and encouragement appropriately during my workout. Future customers, there are two pools both have nice views. The 18th floor pool is colder, but offers panoramic views of Marina Bay. The 6th floor pool is great for laps, and is a bit warmer. Both will offer a great view for the variety of festivals and activities that occur in Singapore. If you are here for the F1, you cannot beat the view. Fireworks for National Day are breathtaking (watch the parade from either pool). From the exit, you can chart a 5k run that will take you past the Merlion, around Marina Bay, over the Helix Bridge and back. Or Take a 10k lap past the National Stadium, through East Bay Garden, over the Marina Barrage Dam, skirting the Gardens by the Bay, and again around the Marina Bay harbor. Vary your time and enjoy the evening lights or mid-day heat. The JW convenient access to the MRT with Esplanade Station a two minute walk away, or enjoy an 5 minute overland walk to City Hall Station (15 minutes through the underground City Link) to access two other lines. The central location offers access to the whole of Singapore. If you are adventurous, rent a bike and explore the Island. There are two options for bike share, and multiple vendors that will rent a bike for a more personalized experience. The JW is the perfect point of departure for your Singapore adventure. Whether in the boardroom or on a bicycle, the JW is a wonderful place to start and end your day. My rooms at the JW, while not the largest, are well appointed, clean, quiet, and comfortable.

While in the hotel we were very happy to be able to use the Executive Lounge for dinners. I am allergic to any finned fish and must stay away from any shellfish due to possible cross contamination. The first night I met Chef Vee and I did explain my concerns since fish shellfish and many fish condiments are used in Singaporian cooking. He was very kind and very knowledgeable and very patient when he consulted me on what and how was the food prepared. He was responsible for the delicious soups he was serving. I felt very comfortable eating the vegetable soups he made for me every night and added the non fish broth. Also, he advised me on the vegan dishes that were served on of the nights. Thank you Chef Vee and other Kitchen and serving staff that you made my stay at your hotel very comfortable!

We had an amazing experience at Cool Cats, thanks to Mathan’s outstanding service! He reserved a perfect corner table for our team and made sure we were well taken care of throughout the evening. Drinks were served promptly and his attentiveness made us feel truly valued. The jazz performance was incredible, and Mathan’s efforts ensured we had a night to remember. Highly recommend Cool Cats for a great atmosphere and exceptional service!