JW Marriott Hotel Singapore South Beach

Executive lounge: What can I say about Phyllis and the staff in the executive lounge but incredible! Phyllis is a true credit to the team and an amazing person as well. She has the ability to make you feel at home in a second. This attitude is passed on to the rest of the staff and I can’t fault any of them. The food options available were of the highest quality and I thoroughly enjoyed and looked forward to my visits to the lounge. Hotel: The hotel and staff are equally as amazing. A great location for different food and tourist options whilst being quiet enough that as a business customer you were able to work when needed. The room was perfectly clean with housekeeping everyday and lovely amenities provided. I would highly recommend staying here and I look forward to future visits as I know exactly where I will be staying.

Phyllis and the entire evening staff in the Exec Lounge were INCREDIBLE! Shecrebebered drink orders And customer names and just made us all feel welcome.

I wanted to take a moment to express my sincere gratitude and appreciation for Angela Teo, who served as the shift leader for our event. I feel incredibly blessed to have had her in this role. Angela's service was truly impressive. Despite her young age, she was remarkably helpful and addressed all my questions and requests with ease. Her proactive and friendly attitude significantly contributed to the smooth running of our events. Her dedication and professionalism did not go unnoticed, and I am genuinely thankful for her outstanding support. The attentiveness and effort shown by staff - Rozaini during our first day of event (2 Sep 25) who ensured my guests were very well taken care of. His level of service is excellent. Thank you for having such wonderful team members like Angela Teo and Rozaini on board. Best Regards, Suvan Ng

We loved our well appointed and spacious suite. Moreover, thank you for all the welcome balloons, fruit, chocolate cake and champagne. Your Executive Lounge team led by Fiona was a delight. We appreciated all their assistance in advance of and during our stay. Plus, their cheerfulness, service and wonderful food was world-class. Your front staff was super helpful too in loaning us umbrellas, arranging taxi service and seats for the Mermaid Show. Day 1 Your location was great our first day to walk about (with your umbrellas) to Little India, Kampong Glam and ChinaTown and in the evening to take WaterB marina Bay Light Cruise for the Spectra Light Show. WaterB takes us past the MerLion and parks right in front for the duration of the Spectra Light show. Day 2 we explored Mandai Wildlife Reserve for River Wonders and the Night Safari. Day 3 we enjoyed Gardens by the Bay Flower Dome, Cloud Dome, Jurassic Trail, Jurassic Next, OCBC Skyway, SuperTree Observatory and of course, the Garden Rhapsody Show. Day 4 the severe rain allowed us a morning's rest and in the evening we were delighted by the Mermaid Show at the NCO Club. Thanks to your Concierge for arranging glass-side seats for us. Thank you again for a fabulous trip to Singapore!

I had an absolutely incredible stay at JW Marriott Singapore South Beach! From the moment I arrived, the property impressed me with its cleanliness and stunning design — every corner, from the rooms to the amenities, was beautiful. The customer service was truly exceptional. A special shoutout to Kelvin and Andrew on the rooftop — they welcomed me every morning with warmth and smiles, making each day feel extra special. The care and attention I received went beyond hospitality; everyone I encountered was kind, professional, and genuinely attentive. I can’t recommend this hotel enough — a perfect combination of luxury, beauty, and outstanding service!