JW Marriott Hotel Singapore South Beach

Such a great hotel. Very attentive staff who showed so much passion. Wonderful executive lounge. Thank you Angelina for your hospitality

Stayed at this location for 4 nights and had executive lounge access. Phyllis was awesome as the bartender. Catered to our needs and even made specialized drinks for us. Phenominal hospitality!! We will definitely be back

Great service from staff especially Housekeeping who made up the room efficiently and even gave eye warmers! Special shout out to Javier & Fiona from the executive lounge for their never ending care and service during our stay! Their attention to details and friendliness really elevated the experience. Though I personally do not like the quirky design of the rooms , because of their services I would want to return again!

This was one of the best hotel experiences I've had. I've traveled extensively for work which has made me a bit picky. So, even though I am going to point out some of the negatives it should be weighed against the overall highly positive experience I had staying at this hotel. First the positives: - Over the top breakfast. The breakfast is very expensive; however, it has everything you can think of. Honestly, they could probably pare down the breakfast and reduce the price, but you won't be disappointed by the variety. The service was sometimes a bit slow when it came to refilling coffee. The omelet guy was awesome! - Very beautiful pool and bar on the 18th floor. Such gorgeous views of Singapore! - Housekeeping service was phenomenal. I haven't had housekeeping service like this since my honeymoon. They even folded my husband's dirty clothes. They did turndown service every night. - Overall a very beautiful hotel. There are lights, sculptures, and fountains outside that add to the beauty of the property. - Convenient location connected to a metro stop. 15 minutes walk to the merlion on the bay. 10 minutes walk to little Arab village. The negatives: - I had a very long stay, 12 nights, and the property refused to comp lounge access for me or upgrade my room. My coworkers at the Conrad Hilton were afforded these upgrades. The hotel is a bit stingy when it comes to upgrades or comping breakfast. They did, however, give me a complimentary chocolate cake to celebrate my wedding anniversary. - Fitness room does not open until 6AM. However, my coworker was given earlier access. Initially they were not going to grant me access until I told them a coworker was given this privilege. They should just open the gym earlier. - There are no outlets in the bathroom. I was forced to do my hair on the floor outside the bathroom. - The "mini fridge" is actually a minibar with very little room to store food. You could maybe fit one to-go container. They shouldn't advertise this as a mini fridge. Also, they falsely accused me of consuming one of the minibar items but later took it off the bill (this has happened to me many times at various hotels so not a huge deal).

Thao from housekeeping is indeed a star! The little things she did during housekeeping services made a huge impact in our comfort. Great hotel overall, good executive lounge.. some associates at the executive lounge are tremendously hospitable.