JW Marriott Hotel Singapore South Beach

We truly enjoyed our time at The Flow on the 18th Floor—the pool and gym were top-notch! A special mention to Rose from The Spa by JW, who was exceptionally accommodating and helpful. The pocket gardens provided a relaxing, serene atmosphere, making the entire experience feel warm and welcoming. Our room was beautifully appointed, with thoughtful amenities and high-quality toiletries. The bath towels and bed linens were incredibly soft—such a treat! Breakfast at South Beach Road Kitchen was another highlight, offering a fantastic spread with plenty of fruits, greens, cheeses, and more. Absolutely loved it! The hotel lobby was stunning—elegant, chic, and always smelling fresh and clean. The location couldn’t be better—just a short walk to the train station, Suntec City, Raffles City, and a great selection of restaurants. Would definitely love to stay here again on our next visit to Singapore!

We've stayed here previously and enjoyed our current stay back here again - staff are excellent and very helpful. In particular, Fiona Gan was exceptionally helpful in arranging a late checkout, which meant so much to us as our flight home didn't leave Singapore until 11.25 pm. Christine also deserves a mention for her friendly efficient service in the Executive Lounge. We choose to stay at JW Marriott South Beach because we know how well we will be looked after

I came back to JW after considering Sabrina Lau's request to give them another chance. The room assignment was better this time. The mistake was made when during check out the marriot points as well as noghts didn't come correctly to my bonvoy. I tried to email the front desk about it but was told that they have no control over this matter as all points were allocated automatically at marriott. I just think that the young staffs didn't want to bother with changing anything.

This stay was truly memorable. In particular, the stay was made even better thanks to the thoughtful consideration of manager Jaein Ham, who works at the executive lounge. Next time I visit Singapore, I definitely want to stay at JW Marriot where manager Jaein Ham is located. Thank you for making it a good memory.

Despite being Ambassador Bonvoy and my 20th stay here, you get 0 acknowledgement and no upgrade. I’ll get one near the end of my stay after i asked The default breakfast location is the small lounge and if you want to eat at the buffet restaurant, you have to pay extra. And again, being Ambassador and loyal guest doesn’t help, the manager rejects your request outright without a thought. And it’s just a normal buffet restaurant, i wouldn’t pay to eat here if i’m not a guest. It’s no 3 michelin restaurant The normal guest room on the super low 5th floor is tiny and only suitable for 1 person. We had 2 luggages and there’s only space for 1. The sink area also tiny. There’s a welcome tiffin with snacks and it comes with ants! Makes you feel like you’re in phuket/bali, so cute! Gym closes at 11pm, not 24 hours Who needs enemies when they treat Ambassador Bonvoy like this