JW Marriott Hotel Singapore South Beach

Excellent hotel, pool and room quality However special call out to Mohammad Yakob who provided the best experience and service from the second I arrived Hugely appreciated to all his insights and help

Stayed here couple of times and decided to return at a first stop for first 2026 trip. I booked the specialty rate but it seems like the hotel did not care the rate plan. Both aditional amenity and credit was not provided and took several texts to explain. The hotel provided other Ambassador benefits. Except for the suite, the room is too small, with big mirror doors and no space for luggages. Hotel has vibe of W than Jw. Sometimes it's better to avoid rebrand property cos It wasnt built for a JW before. Breakfast was cool but got screwed by the lady at the noodle station. Got the same experience last stay. Here attitude was terrible and for sure she is a casual labour, not full time associate. A friendly manager approached by 10.45am and asked if I need any other drink. I asked for an espresso and it never come.

I booked this hotel after researching best hotels to watch the fireworks from. I’m delighted I booked it and it delivered on so many levels. The hotel pool was an incredible spot for me and my family to watch the fireworks from. We had a spectacular view, with the added bonus of being able to be in bed 5 Minutes after they finished. In addition all the staff were kind, welcoming and incredibly helpful. Nothing was too much trouble. Particular helpful things were letting us access one of the rooms immediately on arrival, and allowing a 4pm check out of one of the rooms on the last day too due to our late flight. Housekeeping were quick and porters very efficient. We only had breakfast once and enjoyed. Vast choice albeit perhaps a little too big and spread out as it was tricky to remember where things were! Perhaps my age. Beds were comfy. So were the pillows. Location was perfect and we walked to lots of the main attractions including the marina. When we didn’t want to we had easy access to the MRT. All in all I’d highly recommend this hotel particularly if you’re looking for a spot to watch the fireworks on NyR.

My Beloved Husband curated a 3-week Birthday Celebration which began in Singapore at the JW Marriott Hotel South Beach. Our room was not ready when we arrived but being Platinum Marriott Bonvoy Members, we were directed to the Concierge Lounge. It was there they we met Fiona, who was the Manager of said Lounge. What a delightful personality was she! She gave us all sorts of tips to enrich our Time in Singapore! I found the Staff in the Concierge Lounge to be EXEMPLARY under the auspices of Fiona! My Husband & I were spoiled rotten by the service & attentiveness of the Staff! The menu & drink choices were extraordinary! It was so wonderful to be celebrated on my Birthday by the Staff. Our experience at this Hotel set the bar very high for us & we would love to return in the near Future!

My stay at the JW Marriott Singapore was truly exceptional and easily one of the best hotel experiences I’ve had. The service went far beyond expectations and made my trip unforgettable. I had really wanted to visit Marina Bay Sands, but it was a last-minute idea and quite late in the evening. While chatting with YS in the executive lounge, I mentioned this casually. Not only did he tell me about CÉ LA VI, but he went above and beyond by calling a friend and securing a dinner reservation for me that very same evening. Thanks to him, I was able to enjoy the incredible scenery and finally check Marina Bay Sands off my list — something I genuinely didn’t think would be possible. On another occasion, while dining in the executive lounge, I unfortunately tipped my chair while trying to sit down and fell hard on the floor. The manager, Irfan Samad, immediately came to my rescue. He was incredibly attentive, caring, and professional, making sure I was truly okay and well looked after. Even before this incident, Irfan consistently made me feel like a VIP every time I entered the lounge. He always took the time to explain the menu, offer thoughtful recommendations, and ensure I felt welcome and valued. Because of experiences like these, the JW Marriott Singapore is now at the very top of my list. From the time I was checked in at the front-desk, to housekeeping, the bell and room service everyone treated us well. The level of service, genuine care, and attention to detail were outstanding. This is hospitality done right — excellent service that truly went above and beyond.