Mandarin Oriental, Singapore

Celebrated our wedding at the Mandarin Oriental Singapore Oriental Ballroom. Lovely location and newly renovated ballroom and hotel rooms. Ballroom comes with huge LED screen backdrop which was customisable to what we wish to display. Bridal suite was huge and clean albeit some glass fragments which i found on the living room table but they did cleared it immediately after i reported. Wedding Event Planner (Wen En) was superb, even though he was parachuted in (to replace another person) just a month prior to our wedding. He was accommodative and understanding, often giving us advise and flexibility to make sure that our wedding can proceed smoothly. He was very fast in response and we had no issues with our numerous requests. Kudos to WEN EN!!! Bridal Assistant Jane was amazing. Mandarin Oriental unique feature for wedding was also that they provide a 1 on 1 bridal assistant on the wedding evening to help out with the Bride with EVERYTHING. Yes EVERYTHING including holding handphone, helping to change shoes, etc. Jane was super protective and takes care of both of us not just the bride. Very thankful for her services the entire night. Thank you JANE!!! VIP server Yee Peng was on point! She served both VIP tables and we had superb compliments from both sides. She is always ahead and topped up the drinks very proactively. She always reach out to the VIP table guests to see if they need anything extra. Great service from YEE PENG! AV Manager Sathia was accommodative to our numerous requests and changes. He also assisted my AV brother when he was unsure. Thanks SATHIA! Food that night was on point. No complains from anyone and the guests were all well fed. Thanks Chef TAN!!! Wedding Events: Wen En Bridal Assistant: Jane VIP server: Yee Peng AV Manager: Sathia Chinese Chef: Chef Tan

Camille from Embu was friendly and attentive to our needs. She was observant and quick to clear our empty plates. ILA the hostess, greeted us in a sincere, genuine smile; short introduction buffets available in the restaurant. Mr Sam, gives us a surprise a fruitty cocktail drinks is so refreshing. The breakfast buffet is magnificent buffet in the Embu. We will be happy to come back and highly recommend Mandarin Oriental breakfast.

We celebrated my son’s third birthday at Mandarin Oriental Singapore and it was such a memorable experience. From the moment we arrived, we were warmly welcomed with beautiful birthday decorations in the room. On top of that, we were surprised with a complimentary room upgrade which made our stay even more special. The service throughout was impeccable. Every staff member we encountered was kind, helpful, and genuinely welcoming. The hotel’s location is also superb, close to everything yet peaceful enough for a relaxing escape. Thank you Mandarin Oriental for making my son’s birthday so magical. We will definitely be back.

Grace from Embu was friendly and attentive to our needs. Constantly checking in with us to check if we need a refill or another cup of hot beverages. She was observant and quick to clear our empty plates. Thank you for the lovely experience and memorable time!

Having stayed at the Mandarin Oriental a few times before the renovation i was very keen to stay and experience the renovated hotel. The renovated public spaces are lovely and the reception area is greatly improved. I had a harbour view room which was nice but i wasn’t wowed by the renovation. The bathroom looked like it had a new vanity but the bath and shower seem little changed. The bathroom amenities are stuck to the wall which seems a bit cheap for a 5 star hotel. Housekeeping was excellent both in the morning and at turndown. The hotel was full during my stay so breakfast was very busy with a large choice.