The Ritz-Carlton, Millenia Singapore

We had a successful event at the Grand Ballroom in early July, made possible by the outstanding support of Elaine, Jovan and his dedicated banquet team—Jessica, Samuel, Gookai, and Fridri. Huge thanks to this proactive team for their initiative, professionalism, and exceptional service, which ensured a smooth and successful event from start to finish. Thumbs up to everyone involved!

The Ritz in Singapore is a beautiful hotel in a great location, close to shopping, restaurants, and attractions. Our room was spacious, very comfortable, and very clean. The breakfast was excellent, with a wide variety of fresh fruits and delicious options, our waiter was so attentive. The staff in general were helpful and friendly, always ready to help. The hotel has great facilities, including a nice pool, a relaxing spa, and the famous Republic Bar, we tried some delicious cocktails, it has such a nice atmosphere. We also enjoyed the stunning city views from our room and the calm atmosphere throughout the property. Overall, it was a wonderful and comfortable stay.

We had a wonderful dinner at Republic, thanks to Benedict and Toni's excellent service! They were knowledgeable about the menu, made great recommendations, and ensured our glasses were always full. The atmosphere was cozy and intimate, and the food was delicious. We can't wait to come back!

We’ve stayed at the Ritz Singapore before and have always loved it — especially the exceptional service. After a fabulous week at the Mondrian, we decided to end our trip with two nights at the Ritz. We booked two rooms, as we were travelling with our older children, and chose a high room category (AUD $4,000 for the two nights). We arrived at 2:30pm, but from that point, things went downhill quickly. Without going into too much detail, our rooms weren’t ready, they weren’t located near each other (in fact, they were on separate floors), and at one point we were told check-in might not be possible until 6pm. I was stunned — this is not what you expect from a 5-star hotel, and I genuinely couldn’t believe the situation we were in. Just as things were becoming quite tense, the Front of House Manager, Talgat, stepped in and completely turned things around. He was calm, patient, and genuinely committed to resolving the issue. Thanks to him, what began as a very stressful and disappointing check-in turned into a much more enjoyable stay. He personally made sure we felt looked after and checked in regularly to ensure we were having a good experience. Without Talgat, this would have been a one-star review — but thanks to his outstanding service and professionalism, we were able to salvage what became a lovely end to our trip.

We had an unforgettable stay, made truly special by the warm hospitality of Violet and the entire team. Violet was exceptional - attentive, thoughtful, and quick to remember our preferences, which made us feel genuinely cared for throughout. Her professionalism left a lasting impression. Special thanks as well to Jade, whose warm and gracious leadership was clearly reflected in the team's positive spirit. Everyone was incredibly patient, kind, and attentive to every detail, creating a seamless and relaxing experience from check-in to dining. And of course, the spectacular view of Marina Bay was the icing on the cake. Whether we were enjoying a meal or simply unwinding, the stunning panorama made every moment feel extra special. Thank you all for making our visit so memorable!