Shangri-La Hotel, Singapore

I just wanna thank you Shangrila Hotel for having Wency as the Guest Relations in lobby. Such a good man! Wency helped me the surprise in the room. He is the best!!!!! Bless your heart, man! See you Shangrila and Wency very soon :)

We stayed in this beautiful hotel for three nights. Very clean and tidy throughout. The staff were all pleasant helpful and friendly.

Shangri-La Singapore is the best hotel in Singapore. It has the best quality service and luxury experience. Staffs were amazing but Wency is the most helpful and very knowledgeable about the hotel information. He knows how to handle guests in a very professional way. His personality fits as the BEST Guest Relation Officer. He made our stay comfortable and gave us some treats. Thank you for a 5 star service, Wency! The playground and Splash are perfect for kids. The breakfast is delicious. We will definitely comeback again soon!

Stayed here for 4 nights in the very grand valley wing. The whole wing, including rooms, displays an old-world charm with thoughtful touches. The swimming pool area is fantastic, and really escapes you from the city. Fantastic to see the food and beverage offering in the Valley Wing during evening canape's is top quality. While many hotels seem to cut back on their club lounge offerings, the valley wing has not, which is great to see. Thanks for a fantastic experience.

Where do I start! What an amazing hotel from the entrance to the service, spacious rooms all amazing. Great location 5 min walk from orchard Road. lol area and pool food and drinks lovely. We stayed for 3 nights with a 7, 11 year old and 4 mo both old. Only down side was breakfast. This was due to other rude guests pushing in due to lack of manners. The staff maintained being assertive and polite and tried to control the area however. Highly recommend this hotel but get to breakfast early.