Grand Hyatt Singapore

This newly renovated Grand Hyatt exceeded my expectations. My suite was beautiful and everything in the right place and workable. Brix Bar was full of excitement and Pete's Place Italian served excellent food. Overall it was a very pleasant stay

We returned here after a 5 year break due to covid and hotel renovations. We were not disappointed. We were met and welcomed by. Roy who. also escorted us to our room and explained the lights, shower, etc. Whenever we went we were greeted and made to fell like friends by all staff. We booked t he Hyatt Club and loved it (except the bacon!). Staff to mention Roy, Jennifer, Hue Lee and Alyssa all went out of their way to make our stay memorable. Raoul a concierge recommend a great local ion for high tea, I fell in love with Red Apple Juice! The pool area is lovely and well maintained. All in all a great visit and we will be back.

It was thoroughly impressed by the outstanding level of service provided by the staff. From check-in to resolving a minor room issue, every interaction was handled with professionalism, warmth, and efficiency. A special thank you to: Duty Manager Syaakir for his proactive approach and ensuring a smooth resolution to my request—his leadership truly shines! Meline at the Front Desk for her friendly and efficient check-in, making me feel welcome from the very first moment. Juliana, the Operator, for her patience and helpfulness in directing my calls with a smile. The team’s dedication to guest satisfaction is evident, and it made my stay truly enjoyable. It’s rare to find such consistently excellent service, and I highly commend this hotel for fostering such a high standard of hospitality. I will definitely return and recommend this hotel to others—keep up the fantastic work!

The best quality F&B, courteous staffs even behind kitchen counters, and the best spacious welcoming rooms! A must go to hotel when vacationing in Singapore.

This Hotel did not disappoint at all. In fact it exceeded our expectations. From check in to check out all went perfectly well. Staff very well accommodating & very professional . Hotel itself was flawless. A perfect bed with perfect pillows, an amazing shower, great amenities, very clean & new / modern. Pools were great only slight negative was that the pool water temp was a little too warm, but overall experience was amazing. Staff at the restaurants met our every needs & were very informative. Food was fresh & all staff preparing food wore masks, very hygienic. Hotel was very close walking distance to all the shops which was fantastic but not for our credit cards :) We have stayed at some more expensive Hotels in Singapore but we will be returning to this one from now on. It just ticks all the boxes.