Princess Resort Skiathos

We stayed 5 nights in this hotel in mid-August, and unfortunately we left quite disappointed. For us, this is not the standard of a 5-star resort, neither in terms of facilities nor service. Rooms & Wi-Fi: The Wi-Fi connection is very poor and does not work at all inside the rooms, and there is no mobile data coverage either. This means you are completely disconnected once inside. The rooms themselves are small and only partially renovated. We booked a “Deluxe Family Room” at a higher price, expecting two separate spaces as shown in the photos. In reality, there is an open gap above the door, so there is zero sound insulation. With kids sleeping at different times, it was impossible to have a quiet separation between adults and children. When we raised the issue, the only “solution” offered was to pay an exorbitant extra fee for another room or for the presidential suite. For a supposed 5-star property, this lack of customer care was very disappointing. Facilities: Many areas feel outdated – the gym is tiny and poorly equipped, the kids’ facilities are basic and not well maintained. The pools are also far too small for the size of the resort: essentially one medium pool and one very small one, crowded with children all day, leaving no space for adults to swim. There are no real activities or entertainment, no adult programs, and on the beach there was supposed to be a boat rental but it was closed the entire time. Overall, the resort feels too small and limited to justify its 5-star positioning. Location & Layout: The resort is very enclosed, with just a small beach. There is nothing around it except a busy road, so you cannot go for a walk or explore nearby. This could be acceptable if the resort itself was large and full of activities, but here it is not the case. With a stroller, moving around was also difficult due to steps and poorly designed access to the rooms. Food & Dining: We had half-board, but the rules were confusing and the staff were inconsistent in explaining what was included. Food quality was uneven – some dishes were good, others average, often not hot enough. Definitely not the level expected for the price. Overall, we have stayed in many resorts with our children, and unfortunately this was by far the worst experience. It lacks the comfort, service, and variety you expect from a 5-star resort, especially given the very high prices. I cannot recommend this hotel. It is simply not worth the money.

Another great holiday at this hotel .Its perfect for both couples and families with it's own beach ,2 pools, pool bar and beach bar/restaurant. Breakfasts were great ,a good mixture of hot and cold offerings with omelettes and pancakes cooked to order and the pool bar was good for snacks and light meals throughout the day. The beach bar/restaurant was open till late and there was live entertainment most nights. The rooms were well decorated and quite spacious,room service came in every day to change towels etc. Thanks to all the staff who really worked so hard to make sure that we enjoyed our holiday

Checked into a family room with two double beds to find the room was tiny, we are a family of 3 adults & 1 teenager and we were on top of each other the whole time no room to get ready the beds took up all the space. The garden patio area was totally overgrown it looked like the grass hadn’t been mowed in weeks and the hedges were also a mess. We asked for extra pillows but they never arrived & at bedtime found the room was FULL of mosquitos it was awful. My partner spent ages trying to kill as many as he could which must have been about 20 but we still woke up covered in bites the next morning, we had the patio doors closed most of the time too. Breakfast was also a let down, seriously don’t bother coming here if you have an allergy. I asked for some gluten free bread and it took almost an hour to turn up I had already eaten breakfast at this point. We ventured to the sea hoping for a better experience but sadly not, after a few minutes of being in the sea I started to itch all over and my skin was stinging really bad, this is not something I have experienced before, I ran to the shower to get the sea water off only to find I was covered in a rash, Swimmers Itch it’s known as, the sea water had no current & was stagnant causing this so no more sea for us. The whole Hotel looked dated a throw back from the 1980s and had no atmosphere at all. When you book 5 star you expect a high standard, I would say this more was more 3 star & we certainly would never return.

Hotel was really nice, clean and staff were excellent. Room was a good size with private balcony which was good for the evening. Towels replaced every day and beds made. The poolside and beach bar were serving very good quality meals. Quite expensive but you’re on holiday and should be expected. Service was quick and there was always plenty of staff serving and clearing tables. Tables/bar areas were always clean and tidy which was good to see. The pool was a fair size but we never used as we went to the beach just passed the pool. You can collect towels for the day at the pool and drop off when finished. Breakfast was really good, plenty of choices and all good quality, again plenty of staff and tables were always kept clean/clear of dirty dishes etc. reception staff were always very helpful and pleasant to deal with. The hotel is situated next to bus stop 16 and a few restaurants and super market so very happy with location. The bus trip into the port, (stop 0), was only 15/20 mins and roughly the same up to Koukounaries beach, (stop 26), last stop. The hotel grounds and communal areas were kept spotless. We had an excellent stay and would highly recommend for anyone thinking of staying at the resort.

This Hotel has everything you need for a relaxing and peaceful holiday! 20 minutes from the airport, and conveniently located by the no 16 bus stop, a Supermarket and a few restaurants. The rooms are spacious and clean. Huge choice of food for breakfast and lovely fresh fruit. I went half board and the food in the on site restaurant was excellent. There is no entertainment in the evening, apart from a really good singer during dinner. Massive shout out to the staff in the hotel! They are amazing! The young people on reception were fantastic, I was reunited with a jacket that I left on the transfer bus! Katie is really friendly and a great asset to the hotel. The beach is lovely, comfy sun beds, soft sand and clean sea, there was no problem finding a sun bed. The pool area is a smaller space and can be busy. Highly recommend Troulos beach which is a couple of bus stops away. I booked the island hopping trip with Elizabetta cruises which was amazing! 🤩 Skiathos town was extremely busy, and the buses get full! The other guests in the hotel where super friendly so thank you to everyone that was there the same time as me 🩷 I have booked to go back next year! 😊