Viceroy Snowmass

The entire experience was excellent - from the valet crew taking extra care of my son's Supra, to the ease of check-in and check-out,. The final bill exactly as expected. The restaurant had something for me (gluten-free, dairy-free, egg-free) for breakfast that was absolutely wonderful. We will definitely be back!

Stayed for daughter's wedding, was perfect selection for over 100 guests to stay. Everyone loved it! Thank you Snowmass for the great service and absolutely beautiful property.

Amazing hotel, great location, the rooms are fantastic, Toro restaurant and Lift Lana outstanding food great service!

The hotel was extremely disappointing, and how a hotel handles things matters. The shower was unusable, and when I called down to let someone know, no one picked up. The noise level next door was high because the walls were paper-thin. I never actually got to talk to someone at the front desk because either no one picked up or I got a recording. I excused it all because Snowmass is beautiful and there are crazier things happening in the world. However, two days into my five-night stay, I had an emergency and had to leave very early the next morning. The airline, the rental car vendor, everyone was very flexible and empathetic except for the Viceroy. I had to leave a message because nobody answered the front desk phone. The next morning, I tried to check out but was told I couldn't, so I left my number again and explained that I had left a message for someone to call me. I never got a bill emailed to me. Nothing. I was charged the full price of the stay. I called to ask why this happened and was told that it was "policy." Never stay at this hotel. It is clearly mismanaged, and if they can't even email you a closing statement that lists the charges, you know things are really bad.

What a beautiful hotel! The accommodations were wonderful, staff were helpful, pool was immaculate. We loved the little poolside bar area and enjoyed the stunning views from the hotel. We stayed in the Pinnacle tower, and found it to be just magical. The hotel lobby and restaurants are stunning.