Fairmont Sonoma Mission Inn & Spa

The spa and pools were very crowded. The locker room was so congested it was impossible to change. The pools were all full, and there were no available chaise lounges - they were either full of dirty towels, occupied, or marked “reserved”. The indoor pools were packed with groups who were talking loudly, the entire bath house was very noisy and not at all peaceful or relaxing. The space felt like a crowded airport waiting room, rather than a spa. We paid an extra $59 since we were not staying at the hotel - what a mistake. We did not enjoy our time there at all, but rather couldn’t wait to leave after our massages. I would not recommend this place, it is way too noisy and crowded to enjoy.

I've been to quite a few spas and this one was a solid good. Before arriving, I called the spa to find out what type of equipment you had in your gym. I specifically asked if there was a peloton bike and was told there were none. That was not the case, and when I checked in, I saw that there were 2 pelotons. I understand that not all employees of the spa know all of the details, but if you mentioned in your description of the workout space on your Mission Inn and Spa web page that you have peloton bikes, this miscommunication could be avoided. I would have come a lot earlier if I had known that I could do my peloton workout. It's a beautiful space with lounging areas that were very comfortable. Of note, we were told upon entrance to the spa that the areas around the fire pits should not be "claimed". That rule was not very closely adhered to. When we finally found an open fire pit spot, the propane tank was empty. One of the attendants checked another fire pit and that too was empty. He even went so far as to check in the building and there were no spare tanks anywhere. We were at the spa on Monday of MLK weekend and it was very busy, yet it didn't seem like there was enough staff to take care of keeping things looking picked up. There were only 2 people working out by the pools the entire afternoon and there were piles of towels and dirty dishes all over the place. My spa service and attendant was nice and the waiting areas and nourishment offerings were great. I really liked the bath and body products you had, but was sad to see black mold on the walls of the showers.

Hotel is beautiful and service is impeccable. That being said, the spa and pricing model is a headache. If you’re coming here for the hot springs, you’ll need to pay for a service or a day pass (I believe services include a day pass). Day passes for hotel guests are $69/day if you arrive before 3pm and $49/day if you arrive after 3pm (spa is open from 9-6). So if you’re coming for one night and want to use the hot springs that evening and again the following morning, you’re paying ~$120 extra per person. $480 for our family of four to use the hot springs both days felt like a lot. I’d love it if the price of the hotel just included access to the hot spring but at the least I wish they’d do a 24 hour pass so we could enjoy both days at the pools. (This is on top of the $30/day self parking option.) That being said, the hot springs are pretty cool. There were 6 pools/jacuzzis, sauna, steam room, relaxation room, and other cool amenities. If stairs are hard for you note that the hotel has no elevator but they proactively offered first floor rooms and had bags sent up to the room.

We had a wonderful sisters’ weekend getaway at the Fairmont Sonoma Mission Inn & Spa. From the moment we arrived at valet, Eric and the valet staff took excellent care of our car and luggage. We were warmly welcomed with champagne and personally greeted by the hotel’s General Manager, Karim, who introduced himself, explained the property amenities, and offered great recommendations for restaurants and must-do activities for the weekend. When we mentioned having dinner at the hotel restaurant, Santé, we were pleasantly surprised that a reservation was arranged for us. As we stepped into our suites, we were truly impressed. The room was spacious and beautiful with lovely amenities, a large shower, an in-room hot tub, a comfortable sitting area, and an open balcony lanai that made the space feel even more special. Our spa experience was incredibly relaxing, and Athena and Gerard provided some of the best care we’ve ever had. Before dinner, we enjoyed cocktails at the bar, where Matt, the restaurant manager, warmly greeted us, answered our questions about wineries, and personally escorted us to our table. Melissa was our server and gave us the warmest, most attentive service. We ordered several dishes, and every single one was delicious. When we shared our compliments, the chef, Jen, came out to thank us herself, which was such a thoughtful and memorable touch. Although it was a short weekend stay, this was truly a standout experience. The hospitality was exceptional, the property is beautiful, and every staff member we encountered was warm, professional, and welcoming. I would absolutely return and hope to stay here more often in the future.

Charming historical property, with beautiful rooms and suites, as well as professional and well-seasoned staff. Craig kindly greeted us and unloaded 14 passengers worth of luggage at reception for our large group. Johanna and Rodolpho at the spa really made my visit extra relaxing. Deb and Gerard at the bar made us feel right at home. Eric was so quick to get my luggage set up in my room and take it for storage at checkout. There was also a sweet, cheerful general manager that helped me with several tasks on Monday around 6pm (Jan 19) but we were joking so much I forgot to make note of his name. I appreciate hospitality above all while on vacation and they all really made my stay so pleasant.