Wonderful setting, gorgeous rooms, very friendly staff. It was easy to get around the property. Spacious and beautifully landscaped. Comfortable beds and nice little patio to have a coffee and wine. Downtown is minutes away - very quaint

You would not fix the A/C, the car wash area was small with other cars parked there that inhibited the ability to wash cars. The food was basic motel 6 food, except the last dinner, and for what you charged the club, I am speechless. Charging $35 corkage for Napa wines, ridicules. Accor should be embarrassed to include you in their portfolio, we have stayed at several Fairmont's, you are nowhere even close to that caliber of service.

I had the best time at the water tower bar. I bought a day pass for the pool area and loved every second. The pool is big, warm, and has a gorgeous ambiance. The bartenders Dylan and Genaro were very attentive even while busy. The dad’s flotation device drink (an adult root beer float) is soooo boozy but creamy and yummy. I got the spinach wrap crispy chicken and loved it so much. They have a great wine selection too. It’s perfect for a chill reading day at the pool but also a fun environment to bring the family. Sooooo fun. For sure will do again.

Did a spa day and it was wonderful and relaxing. Massage therapist Rosa was excellent. Facility it beautiful with lots of amenities such as coffee, tea, snacks, comfy robes, etc. There are lovely pools, steam rooms, and saunas. The staff was quick to attend to all your requests.

Enjoyed the visit. Staff was all friendly, facial was nice and food was delicious. I was initially put off by the 20% tip added to my facial. I think tipping should be left up to the customer, should not be added and I specifically had cash for the tip.