Fairmont Sonoma Mission Inn & Spa

Nice property, a little outdated but very welcoming feel. No elevators at least for the rooms we stayed at. Not noisy, good service and friendly staff. Double check your invoice at checkout and again when you receive your email. The couple before us had $500 of charges in error and we had some breakfast supplemental charges thrown on that were not explained to us at the time for our package. When we arrived home, a breakfast charge for our last morning was added to our invoice in error even though we had a breakfast package and I'm now waiting for them to remove it. (they admitted it was in error but the email response time is super slow)

Here with spouse and friends. While they golf, I take advantage of getting spa and relaxation time! Had the 60 minute deep tissue massage with Rosa. She was great! Helped with my chronic hip and back pains.

This is my fourth time coming to the spa at the Fairmont Sonoma and unfortunately this time the experience was remarkably bad. First, the steam room and the rain shower were closed and they did not notify us in advance. Their excuse was they posted it on the website but we booked well in advance so we were penalized for planning ahead. If they had sent out a notice that the full facilities weren’t open, I would have cancelled ahead of time. Second, my masseuse did a very poor job. Did not listen when I asked multiple times for lighter pressure. And gave me unsolicited medical advice that he was not qualified to give, as he is a masseuse and not a doctor. Finally, I booked an hour massage with a scalp massage add on. I assume the add on would extend the massage time but instead the add on cut into the massage time. Furthermore, I was not even given the full hour I had originally booked. My appointment was at 1:45 and I was fully checked out by 2:45. When I checked the time I was shocked that I had not received the full massage time I paid for. Really terrible experience for the price and for the fairmont. Will not be returning.

Alex was very thorough and made sure my experience was relaxing! The facilities are beautiful and relaxing as well. Take advantage of the pools and hot tubs

The massage was very nice. The only thing I wished was that there would have been a room for a couples massage. As far as the amenities, some were not open due to being under renovation so we didn’t get the full experience. However the pools were very nice! As we laid out by the pool, two people were very attentive, Girard and Melissa. Both made sure we were comfortable and had enough drinks and snacks. I know the hotel is very old but maintained well. Maybe the only thing that might need some updating would be the showers in the area that the sauna is in, they felt like they needed some beautification. Overall, we loved our experience and we will be back!