MacArthur Place

Arrival & Staff The arrival tone was set beautifully. The welcome desk provided a genuine walkthrough of the property with map in hand and greeted us with a generous pour. Baggage staff were attentive and thorough, and the text communication system was responsive throughout the stay — a small operational detail that makes a big difference. The Room The design here is impressive in a purposeful, functional way — not just photogenic. Wherever you anticipated needing a hook, an outlet, or a surface, one was there. Bathroom drawers offered great storage, heated floors were a lovely touch, and the overall aesthetic was warm and considered. Minor note: closet space for longer items was a bit limited, but a small concession in an otherwise well-appointed room. A few yummy complimentary snacks are also provided - small gesture that is always so nice and welcoming. Countless touches, love the dyson dryers to cut down on hair dry time is always appreciated. Relaxing: Robes, Slippers & Spa The robes were exceptional quality and the slippers were actual slippers — not the cardboard-thin found almost everywhere else. Love thoughtful touches even in the small things. Spa steam room access is included for hotel guests without a scheduled appointment, which is always appreciated. The outdoor hot tub in the room delivered real hot water, fast — a refreshing contrast to other properties where you're waiting ages for it to fill up. One Note on the Pool The pool area is on the smaller side, and lounge chair saving was a noticeable issue. One guest was saving 1/3rd of the loungers empty for hours during peak sun, just to have the other guests arrive for only 15minutes before heading off to dinner. A bit more staff presence to manage availability would go a long way. Bottom Line MacArthur Place is full of thoughtful execution and staff who genuinely care. A strong recommend for any Sonoma getaway — hope to return soon.

From the rowdy crowd sitting at the firepit right outside our window until well past midnight and the housekeeping making raising hell in the unit upstairs at 7 am on a Sunday (!), this was not a serene experience I wanted.

We have stayed at MacArthur Place many times but this was our first time bringing our dog and she loved it! Everyone was so friendly with her and she loved all the attention. The hotel is very dog friendly! We stayed again in the Chef’s Cottage which offers a lot of privacy and a very nice space. We dined at Layla and had a delicious meal. Room service was also terrific, fast and efficient. Many staff members went above and beyond and provided outstanding service! A wonderful, relaxing stay that our pup enjoyed very much!

5 stars for the Beautiful property, the fabulous room, restaurants, in room dining and location. 4 stars in the lack of details in service areas. Not quite 5

Such an amazing stay. We love walking down to the square for wine tasting but could also stay on site and stroll all weekend. The pool is gorgeous and food and drinks are always amazing. With all that, the service is really why we come back. Everyone is always so lovely. We had our honeymoon here 12 years ago and come back as often as we can.