Grand Hotel Cocumella

The hotel cocumella was easily one of the best travel experiences we have had as a family. From the moment we walked in the door we were welcomed with open arms and friendly service. By the time we left we were hugging the staff good bye. The food was excellent, the rooms were clean, the beds were comfortable, the temperature was cool, the view (and the entire property) was unbeatable. It is absolutely on the older side of hotels I’m sure, but the things that mattered didn’t feel old. The concierge was incredibly helpful and kind. There was a huge wedding at the hotel when we were there and we could have easily felt pushed aside to serve those guest but instead we still felt like their most important guests. That is pretty special.

This property more than earns its five start designation. The building and grounds are beautiful. The breakfast is generous and excellent. The three restaurants are all very tasty and well-executed. We stayed in what I think its their basic room and it was roomy and comfortable for a couple. The pool and beach club are super nice. We drove and the included parking is so awesome to have. But what really set this hotel apart of us in our three night stay was the warmth, kindness, attention to detail, and proactivity of the service, which was consistent across every single person we interacted with. I think this may have been the best-feeling service I've ever received in any hospitality setting. We've been to very nice five star establishments before, and the joyful service we received in this instance was simply outstanding.

My family of 9 stayed at the Grand Cocumella a year ago and we all wish we were going back this year! It's a magical place, from the kind and helpful staff, the beautiful gardens that led to spectacular sea views, the large, wonderful pool surrounded by the gardens, and the amazing breakfast room with treats galore! And we loved the tiny beach and jetty below with lounge chairs and colorful umbrellas, with steps into the delightful warm waters. It was a little piece of paradise, so relaxing after our busy day trips into Sorrento, Capri, Positano, and Ravello. We'll always remember our time there, our favorite stay in Italy!

I can’t say enough about this charming luxury resort. The service was unlike anything I’ve ever experienced before. The concierge Giuseppe helped us plan excursions and our visit long before we arrived. Achilles in the restaurant was kind and helpful. So many more that I would love to name! The front desk, the bar, the breakfast staff, housekeeping… Everyone just went above and beyond. I’ve never felt so welcome at a place that wasn’t home before. Then you added the beauty of the location and the excellent accommodations and food, just wow!We will definitely be back soon!

I can't say enough good things about our stay—this hotel far exceeded our expectations in every way. From the moment we arrived, we felt genuinely welcomed and taken care of. The rooms were immaculate and comfortable. The atmosphere throughout the hotel was warm and inviting. But what really made our stay special was the staff. Everyone we interacted with was friendly, professional, and eager to help. A special thank you to Giuseppe at the concierge desk, who went above and beyond to make our trip seamless. He helped us with everything from dinner reservations to local recommendations, with genuine interest in making sure we had a great time. Room 231 is amazing. Thank you for making our stay truly special!