Sugar Beach a Viceroy Resort

One of the nicest hotels in the Caribbean, the location, view and beach are breathtaking. In terms of amenities, this hotel had one of the best hotel gyms I’ve ever experienced with modern equipment, kettlebells and even peloton machines. They also had a cold plunge! I’d highly recommend getting one of the beachfront rooms as they are stunning and will require a lot less walking up/down hills. The only downside I think is the food, I wish they had more local options.

Sugar Beach is peaceful and beautifully tucked between the Pitons – a perfect escape. The food was fresh and flavorful, especially the breakfast with a view – simple, delicious, and satisfying. One of the highlights of my stay was doing a yoga session with Kez. Being pregnant, I was a little nervous, but she was so patient and gentle. She created such a calm space, and I felt completely at ease in my body. It was one of the most grounding moments of the trip. If you’re visiting, definitely treat yourself to a session with her – it’s a beautiful way to slow down and take in the energy of the island.

This is a truly beautiful stay. Upon entrance they staff tells you they will spoil you and they follow through! The staff could not do enough for you. The butler system was so easy allowing you to make dinner reservations and plans with remarkable ease. The app is fabulous and works quite well. PROS: - the service!!!! -the rooms, we had a grand villa I believe and it was fabulous - the location cannot be beat truly stunning - great drinks - good food - amazing spa -the beach CONS (the resort was amazing but I always like to know any downsides, even down sides out of resorts control, when booking) - if you choose Saint Lucia you are choosing inconsistent weather. It didn’t bother us much but it’s true. - the winding road from the airport to report and back is no joke if you get car sick. - you really can’t walk around the resort. I underestimated how much I would have to rely on shuttle system. Can be annoying around meal times. - you are in the middle of a rainforest. It is stunning, beautiful, but LOUD at night. Perhaps the resort could provide earplugs in toiletry kit. -again, RAINFOREST, there are mosquitos and you will get bit. I would go again.

First, the highlights: the Dive Center staff! The location is beautiful, rooms are lovely. Dive Center: the staff here are phenomenal. Elijah was so helpful and responsive in the preplanning stages (I wanted to get certified). Mervin, my dive instructor, must be the most patient and kind instructor on earth! I was not an easy student, I'm like a baby elephant once that tank is on my back. Mervin assessed where I was at (again, elephant) and created an achievable plan and kept encouraging me when I was ready to quit. I got my basic certification all thanks to him. The location is gorgeous, right between the 2 Pitons. Fair warning: the property is STEEP. I'm from SF so that's really saying something, they have shuttles to get you around (some of the drivers are the sweetest). My first 4 nights were in a beach bungalow, thankfully. If you can swing it, can't recommend enough. You'll be at "ground level" where everything except the spa and front desk are basically located (breakfast is served just a little, walkable way up). Last 2 nights were in a villa up the hill. The cottage was sweet but could definitely do with a better, bigger umbrella on the open deck. There was a lot of rain (thankfully always short spouts) and that left everything soaked. The bad: very, very expensive food that was on the boring side. They have very little Lucian dishes on the menu but what few they did have were great! Try and stick to those if you can. Better yet, skip the resort whenever possible at mealtime and head into town. Food plus taxi will still be cheaper. Definitely skip the Friday night "beach BBQ." Maybe because of the rain, this was an indoor buffet with meh offerings (although kudos to the pastry chef). To be fair, my fish tacos served on the beach were very good. All the portions here are massive. As a solo traveler, I never finished anything. They have GREAT burgers during the day at the pier. Takes a while but so worth it. Pro tip: by the Dive Center is a souvenir shack not affiliated with the hotel. The lovely woman who works there can order food from her mom's restaurant and have it brought over. Delicious, affordable, and LOCAL. There's also a boat that moors by there during the day that makes THE best drinks: fresh, local fruit, strong booze, at half the price of the hotel bar.

We stayed at Sugar Beach in June 2024, and loved it so much we returned again this year. I am always hesitant to return to a resort so soon as it doesn't always live up to my memories, but this was not the case at Sugar Beach. It was just as exceptional the second time around! We even got an upgrade at check in which really sealed the deal. In my opinion, the two best things about Sugar Beach are the location and the service. I always feel like i'm in jurassic park while walking around, it's so lush and the pitons are incredible. Everything is very clean and beautiful. The beach doesn't feel crowded and my kids love to play on the floating rings/boards. We really enjoy the onsite snorkeling. My 3 year old discovered the kids room next to the terrace and went everyday to draw with Ms Gem (not sure the name is correct, but thats what our daughter called her). That was really sweet and something our daughter is still talking about. The service is among the best i've ever received. I love not having to worry about anything! I was able to organize airport transfers, restaurant reservations, and activities through the concierge a few weeks before our trip. The drivers are always on time at the airport and waiting with a cooler of waters and cold beer, which immediately puts me in vacation mode. Our butler this year (Karen) was great and we were able to catch up with our butler from last year (Linus) who we loved! Karen was even able to get us some last minute Jetty Burgers before our 12 o'clock departure which was much appreciated and just shows how they go the extra mile. Housekeeping does a fantastic job and everyone from the waitresses to the shuttle drivers are friendly. While my favorite restaurant (Cane Bar) was closed for renovations this time, we still had some great meals. The Latin Fiesta really stood out to me and exceeded expectations. Don't skip it! The breakfast buffet is a family favorite, with so many options (but please bring back the donuts!). My husband and sons are obsessed with the Jetty Burgers. We also did the family chocolate making experience at the Coco Mill and the chocolate was so good that I wish we brought home more. Are there any cons? It is expensive, sure, but I feel like you get what you pay for in this case. There are some people on the beach offering trips/straw flowers/etc but if you tell them no they leave you alone and do not approach you again. This was big for me because I have visited places where I was constantly approached on the beach, which I hate and would be a deal breaker for me, but it was not an issue. Hopefully they keep it this way. I also want to point out that a lot of the negative reviews you will see are from people *not* staying at the resort. Tripadvisor should really separate the reviews for Sugar Beach the place and Sugar Beach Viceroy Resort. We will 100% be returning for a third trip and can't wait!