Salterra, a Luxury Collection Resort & Spa, South Caicos

Salterra resort was worth the visit and had an amazing staff. They could not have done more to make the experience wonderful. Room and food were lovely. Boat excursions from the Adventure club were great and worth the cost. Masks and snorkels are available to sign out and use from the beach area. Spa service was very nice but additional fees added more than 30% to the total cost so I would not recommend this service. We did not have an opportunity to use the complimentary bicycles but would recommend using them as the island is very small and accessible. Regarding the plane from Providenciales, this prop plane holds 24 people total and was full on the day of our arrival. 2 of our 4 guests did not have their luggage on the plane (which we found out when we arrived at South Caicos). It arrived the morning after our arrival. Salterra arranged to collect this luggage and delivered it to our room, but we had the worry of wondering if it would arrive as expected. We would love to return to Salterra but will be making a connection through Miami and taking a larger plane from Miami directly to South Caicos (currently available only on Wednesday and Saturday). There currently is no boat option that allows a reservation for a ride from Providenciales to South Caicos. If this ever becomes available in the future, it might be a beautiful way to get to South Caicos even if the ride takes several hours.

The staff and team are all so wonderful and helpful, It was almost unreal. Top tier service, the rooms are elite and so comfortable and the restaurant are all amazing!!!! Definitely will be traveling back next year.

We chose Salterra in South Caicos to celebrate our anniversary, and it exceeded every expectation from the moment we arrived. The team didn’t just acknowledge our special occasion — they truly celebrated it, surprising us with thoughtful touches that made us feel incredibly welcomed and appreciated. Every detail here feels intentional. The rooms are spacious, immaculate, and beautifully designed for comfort and relaxation. We loved the in-room water filtration system with reusable bottles (such a smart, eco-friendly touch), and the unlimited in-room espresso was a daily luxury we didn’t know we needed until we had it. The food has been outstanding — every meal felt fresh, flavorful, and carefully prepared. We genuinely looked forward to dining each day. The spa was another highlight: the treatments were deeply relaxing and indulgent, the kind of experience that makes you feel completely pampered and restored. What truly sets Salterra apart, though, is how effortlessly they anticipate what you need before you even realize it. From service to amenities to the overall atmosphere, everything comes together to create an experience that feels both elevated and warmly personal. Two helpful tips for future guests: • Book snorkeling for your second day in the afternoon — that way, if weather causes a cancellation, you still have time to rebook. • Skip the cabanas — there are so many gorgeous, comfortable spots around the pool and beach that you won’t need to pay extra for shade or privacy. Salterra didn’t just give us a wonderful vacation — it gave us memories we’ll treasure forever. We’re already dreaming about our return.

Salterra has done a fabulous job with their remodel. I can’t imagine how much they have spent to transform the former East Bay Resort, which we visited about four years ago. The new facilities are very nice and the management and staff are incredibly friendly, attentive and helpful. Our arrival reception was warm and professional. The Carib and tribal aesthetic the owners have chosen is very tasteful and well done. The pools are stunning and the spa is very nice. Some of the excursions are very worthwhile, especially the Jerry’s Camp kayaking. The new non-stop flight from Miami makes the trip much easier than before. Having said all of that, there are several areas that I wish the resort that could be improved upon. First of all, making advance reservations for diving and snorkeling was somewhat of a hassle. Lots of back and forth and I was told that several days and times were unavailable and then discovered later when on site that there were actually plenty of openings for both. The additional 27% added taxes and service charges on absolutely everything adds up and will make your stay much more expensive. Salterra is somewhat isolated from the town and there are very few options to eat outside the resort. The food selection at the resort is fairly limited and the lack of variety is noticeable by the end of the trip. If you want to go to the Sailrock Resort the road is unbelievably rough and will rearrange your organs. I would not recommend the trip in a regular car. Once there the leeward beach and bar are gorgeous. They charge $150/pp for the day however. The Salterra beach is okay. The water clarity is not great and there are no coral structures for any fish, so forget about snorkeling. Sargassum will always be a problem here because of the predominant wind direction. It also makes the water more murky. It would be nice if the resort had paddleboards, kayaks and Hobie Cats for guest use. As many of the other reviews stated, the kids tend to take over the main pool area. This is true and the constant noise of kids screaming makes it hard to relax. The room was nice, but the noise from the above unit was unbearable at times. Mosquitos in the morning and at night are terrible. I asked the staff about it and was surprised to hear that they do nothing to mitigate it. This definitely needs to be addressed as sitting outside is impossible much of the time. The diving can be good if it is not too windy. Unfortunately, we were stuck on the same two sites all week. I was also quite disappointed that the dive master would not allow dives past 80’. I presented my PADI OW, as well as both my NAUI and SSI dive instructor credentials and their response was that since I did not have advanced PADI certification they would not allow dives past 80’. Never heard that one before. Shout out to Capt. Dwayne who added a lot of local knowledge and color while on the boat. In conclusion, Salterra is very nice, but it not this is not a resort for couples that enjoy any nightlife. The restaurants and bar shut down around 9:00 pm and everyone retires for the evening. That is fine most nights, but it would be nice to have the option of some entertainment occasionally. For the money, there are many other better options in the Caribbean.

An all inclusive resort with enough activities to fill up your day or just to relax and chill out. Plenty to do for couples or family. Staff very attentive. Accommodations were spacious and first class . Three restaurants with very different offerings on the resort with a few local options nearby. Ice cream and pastry shop along with extra bars and even a food truck also at the resort. Full spa facility and several pools with plenty of seating and cabanas both at the pools and along the white sand beach.