Salterra, a Luxury Collection Resort & Spa, South Caicos

My stay at Salterra Resort was absolutely incredible! The staff made the experience unforgettable and the service was phenomenal from start to finish. Everyone went above and beyond to make me feel welcome and cared for. A huge thank you to Jean Paul (houseman), Maambe at the front desk, and Tony the bellman for always being so helpful and kind. The dining experiences were amazing thanks to Charlse and Ridi at Cobo, Christina at Cobo, and Philippe at Jack and Jenny’s outstanding service every single time! The spa experience was also top tier thanks to Desak and Mayu. So relaxing and professional. OMG, I will definitely be back. Thank you to the entire Salterra team for such an amazing vacation!

We had a wonderful week-long stay at the beautiful Saltera Resort with our family, including our two small children and my pregnant wife. From the moment we arrived, the staff went above and beyond to make our stay easy, comfortable, and truly relaxing. Traveling with young kids can sometimes be a challenge, but the team was incredibly accommodating and thoughtful throughout our entire visit. A special thank you to our butler, Tony, for keeping everything organized and making sure we were always taken care of. Rebecca made our kids’ day more than once with ice cream, and Cristiano did an amazing job managing our favorite restaurants and making each dining experience feel special. This trip was exactly the escape we needed from our very busy lives back home. We left feeling grateful, rested, and already looking forward to coming back. Highly recommend Saltera Resort for families looking for a beautiful, welcoming, and relaxing getaway.

Salterra is the place to go when you need to get away! Hands down, no argument, and debate over! Between the outstanding amenities, the staff’s customer service(best out of any resort), the views and luxury feel is top notch! When you arrive, you are assigned a butler, we had Tony, who was outstanding. As for the Regatta restaurant, all of the food is quality and full of flavor. Philippe and his peers, made our dining experience extremely memorable and most worthy of writing a positive review! No non-sense aside, this resort is full of friendly staff and you WILL LOVE YOUR STAY HERE!

We stayed at the Salterra resort and spa in South Caicos for 11 nights. Our stay was delightful. This resort has the amazing customer service with the most friendly, attentive and helpful staff. We flew into Provo and took Intercarribean Airlines to South Caicos. The small plane from Provo to South Caicos was quite an experience. It was a 19 passenger plane with no carry ons. Every bag is checked. The planes luggage area is so small that two of our bags did not make it until the next day on a different plane. I would suggest taking the direct American Airline flight from Miami directly to South Caicos. Upon arrival a driver from Salterra picked us up and took us on the 8-10 minute drive to the resort. South Caicos is basically fishing, two resorts with restaurants and two other local places to eat. We did venture off the property for one meal at Sunset Cafe - the owner Daryl was kind. Upon arrival at the resort we were greeted by Faisal with a smile and cold damp towels and a lovely drink. Everyone knew our name and was so friendly and helpful. They completely handled our two bags that did not make it until the next day for us. All the rooms at Salterra have a balcony that overlooks the ocean and pool area. The top floor is a must and has vaulted ceilings which make it spacious. When we arrived they had left us a special dessert for our 40th wedding anniversary - both delicious and thoughtful. Everyday they have a turn down service and leave little gifts from the island. Suresh even built some beautiful kissing swans for us for our anniversary. So nice. We did reserve a cabana one day on the beach. They brought us fruit and water which was very nice. There are plenty of wonderful seats at the beach and pool so you don’t really need a cabana. If you arrive on a Wednesday or Saturday they have a cocktail reception in the evening and s’mores on the beach. What a nice experience. They have a free class to learn to make a cocktail that Vince the bartender led and a wonderful adventure to the education and research complex teaching us about the coral reef restoration efforts. Camilo and John were excellent tour guides for that and very informative. We saw Camilo several times throughout our stay and he always remembered our names and spent time getting to know us. We also met Michael the owner and developer of the resort. What a nice man and very attentive to guests. Adventures has wonderful activities and very helpful staff. We participated in a two snorkeling trips and were grateful for help from incredible staffers Zane, Denzel and Joey. Our favorite adventures were 1) Caicos Bank trip which included iguanas on Long Cay, beautiful views, 100’s of starfish in Starfish Alley and some snorkeling. 2) my husband enjoyed the full day bone fishing with wonderful guides Lincoln and Willis. He caught 16 fish with the largest being 20 inches long and ten pounds. Lincoln knew just where to cast into the school of fish for success. Our least favorite trip was the sunset cruise, although it was still a wonderful experience, it was a little pricey for a short 1.5 hours including drinks and light appetizers. Of course captain Marvin and staff Zane and Wonder were amazing and so helpful and attentive. I went to the spa three times enjoying massages (Daisek and Vishnu were excellent) and the wonderful tranquility pool, sauna, steam and hot tub. If you don’t have a spa appointment and want to check out the amenities you have to buy a $50 day pass. I think eliminating the fee would be a nice perk for adult guests. Restaurants: breakfast at Regatta was amazing. We loved the avocado toast. French toast, bacon, guava parfait, salt cake Benedict, brisket hash and fruit and pastries. Phillipe, Marilyn, and Josefina took great care of us each and every morning. Lunch at Jack and Jenny’s food truck was enjoyable including Mediterranean options. We loved the Greek sauce, hummus and pita bread too. Arup was friendly and helpful. We probably enjoyed Cobo near the beach most. The grilled fish tacos, snapper and even the smash burger were all delicious. We felt very cared for by the staff there especially Dale (Mr Handsome), Christina, Nicole, Lovely and Ridi. They would willingly bring us a pillow for our seat and remembered our water, ice and lemons. They treated us like family. Sitting around the pool or beach you raise a flag and they come to assist you with your needs. Chivas, Charlse, Chunko and Alexis were attentive and wonderful. We enjoyed ice cream and sorbet at Flamingos each evening. They also had a great bbq chicken flatbread and charcuterie board for a change of pace. The musicians Nicole and Alonso were entertaining each afternoon and evening. Karell is an integral part of the resort and checked on us several times with a personal touch. We did attend the Caribbean BBQ by Jack and Jenny’s one evening. The food was heavy on meat/protein so my husband loved it. Cristiano was especially helpful sending staff to a local store to buy some bottled water for my husband since the resort had run out. He went above and beyond. Bernardo was always helpful and attentive and used our names when addressing us - very impressive. What stands out about Salterra is the manner in which the staff and management address and care for guests. You feel like a member of the family immediately. In addition, Adventures, the on-sight activities group, is an incredible team of trained professionals who help those of us who don’t know how to snorkel etc feel comfortable and enjoy our experience. Thank you for such a wonderful trip!!

We are leaving today unfortunately. From the moment you arrive you are treated like royalty. Service at every restaurant, and all around the resort is top notch. They want you to be happy! We stayed in a first floor suite and it was gorgeous. You can't escape the beautiful view of the ocean even if you tried from every you go. Everything you want to do is close, no long treks to the beach. We loved the warm adult pool! There is a good variety of food in the restaurants on site and the food is quite good. Not too many off site. This is a quiet resort. A place to truly unwind and relax. We took the boat over and saw all the iguanas and star fish. Highly recommend. I can't think of anything negative to say about Salterra.