Taj Exotica Resort & Spa

Here’s a polished and balanced version of your feedback: --- We had an overall pleasant stay, with several aspects of the experience standing out positively. The room service was prompt and efficient, and our butler was extremely helpful and attentive throughout the stay. That said, there were a few areas where improvements are needed. Housekeeping did not replenish amenities in the room after the previous checkout; however, once we called, everything was provided promptly. We also did not expect to encounter torn linens at a Taj property, which was disappointing. Dining experiences were mixed. At the Mediterranean restaurant, service was extremely slow—even for simple dishes like pasta and pizza, the wait time exceeded an hour. Additionally, the vegetarian options on the dinner menu were quite limited. At 24 Degrees, while the food quality and the chef’s efforts were commendable, the service fell short of expectations. There was also inconsistency and lack of clarity regarding the full board plan. On the first day, we were informed that plain drinking water would be charged as a beverage, which is surprising for a five-star property where complimentary drinking water is generally expected. The next day, a different staff member clarified otherwise. Similarly, there was confusion around the Indian meal accompaniments—initially, we were told that only “two pieces” of roti (interpreted as one roti cut in half) were included, and any additional servings would be chargeable. Only on the last day did we learn that multiple rotis were actually allowed with Indian mains. Due to this misinformation, we relied on rice for most of our meals, which impacted our dining experience. Another concern was the perceived differential treatment at the restaurant. On multiple occasions, other guests who arrived after us were served earlier, and despite traveling with an infant, we had to wait over 50 minutes for our order until we raised the issue. This felt particularly disappointing, as we did not expect such an experience—especially as Indian nationals staying at a Taj property abroad. To reiterate, the chefs and food quality were excellent, but service inconsistencies and communication gaps significantly impacted our overall experience. With better staff training, clearer communication, and more attentive service, the experience could have been much better.

The entire team was very helpful and did their best to make our stay pleasant and joyful. I would mention that the hospitality from the main Chef at @Exotica Maldives was excellent and the food was great.

Great place for relax we had good time in.Maldives Food.is delicious we are happy for the service from sana she always choose delicious food for us

Ekta and Sana were really helpfull in ordering my food They were so good. The staff in the restaurant were excellent. Thank you

Our stay at Taj Exotica Maldives was truly a pleasant and memorable experience. From the moment we arrived, everything was handled with warmth and professionalism, making us feel completely relaxed and well taken care of. The food was a standout highlight of our trip. The variety and taste were absolutely amazing, with every dish crafted to perfection. A special mention goes to Ashish, whose service made our experience even more exceptional. He went above and beyond by preparing a special dinner just for us, which was incredibly thoughtful and beautifully executed. The dinner included delicious dishes like seekh kebab, samosa chaat, and Manchurian with fried rice—each bursting with flavor and presented wonderfully. To top it all off, the desserts were simply delightful, especially the strawberry penna cotta and tiramisu, which were the perfect sweet ending to a fantastic meal. Overall, it was a wonderful stay filled with great food, exceptional service, and unforgettable moments. We would definitely love to visit again!