SEELEITEN Lake Spa Hotel

Our stay at Seeleiten Lake Spa Hotel felt like a real pause. From the moment we arrived, there was a sense of calm — the lake, the vineyards, the mountains… everything invites you to slow down and just be. It’s rare to find a place that feels this peaceful while still offering so much. The pools, the quiet areas, the spa, and the overall atmosphere are all designed to help you relax without trying too hard. The food was another highlight — thoughtful, fresh, and genuinely enjoyable. You can feel the care behind it. We had a room on the 4th floor overlooking the gardens, the pools, and the lake, with a beautiful view of the mountains. It was always in pristine condition when we returned. But what made the experience truly special was the people. The staff were warm, attentive, and naturally kind in a way that made us feel comfortable from the very beginning. We left feeling lighter, more rested, and already thinking about coming back.

Quite a disturbing and unprofessional service from the receptionists Liza and Johanna After booking a trip with a €40 cancellation fee, I had to fight for two weeks straight to get my refund. During this time, the hotel staff acted as if they didn’t even see the payment, forcing me to repeatedly send transaction confirmations — five times in total. Instead of offering help or courtesy, I was met with dismissive and even offensive replies, including a message asking me "never to contact them again." Only after this exhausting back-and-forth did they finally return my money. Not once did they offer an apology for the stress, wasted time, and disrespect they caused. A business shows its true face in difficult situations, and unfortunately, this hotel revealed a complete lack of respect for its guests. Keep that in mind before booking here.

Top service Top location Top experience Top team Top breakfast Top lunch Top dinner Top vine selection Top SPA Top beauty selection and massage treatments Top everything You are feeling home as soon you enter the resort the attention to details is astonished! Fam Petretta

The best hotel I’ve been fortunate enough to stay in. The staff exude warmth and professionalism, the pools are lovely and the food is out of this world. My only regret was that we didn’t know there was a trousers dress code for dinner and my husband had not brought any with him. No one said anything or made us feel uncomfortable but he would have been happy to oblige if we’d known in advance.

Disappointing Experience The hotel initially looked nice and seemed like a good place for our stay. However, our experience turned out to be quite disappointing. On the first night, we were seated in a very claustrophobic area filled with toddlers for dinner. This was because it was the designated section for children, but our son, who is over 15, was accompanying us. The food quality was also very poor, which added to our dissatisfaction. The next day, we requested to have our dinner at a table outside, as the weather was lovely, or at least in a more pleasant area where we could enjoy our holiday meal. Unfortunately, the waiter told us that we could not change our table because it was our "dedicated table" and no other place was possible. I expressed my frustration, saying I couldn’t imagine spending my evening in such an unpleasant and annoying corner, but the response remained a firm no. Ultimately, I informed them that we would go out for dinner elsewhere, to which they simply replied, "Yes, that is your choice." So, we ended up dining outside the hotel and decided to continue doing so for the rest of our stay. It's truly a sad story. The money we spent on this hotel did not match the quality of service we received. We expected much better and would not recommend this hotel based on our experience.