The Davenport Tower, Autograph Collection

This hotel was lovely. We were there for a track championships. Our rooms were almost too large for just two of us. Our other suite housed our two assistant coaches and we had 5 other rooms. Our assistants were able to host a dinner for our 13 athletes in their living room suite. They held a “Love Island” watch party and game night. Having the kitchen space and refrigerators were great. The hotel also put us all on the same floor, making it convenient to supervise the team and for families to be close by. And after a long hot day at the track, it was so nice to come back to such a large, comfortable and quiet space. The hotel is within walking distance of all that downtown Spokane has to offer. It’s just a few blocks away from the Riverwalk. The hotel also had a bar and restaurant with some limited options. As well as a coffee bar in the lobby. The living area was quite spacious with a lovely view, and room for a dining table which we used. There is also a sleeper sofa for additional guests. The bedroom was very big with its own sitting area and view. The bathroom had a large walk-in shower. Notes - The standard rooms did not have refrigerators. So this was another reason all of the kids congregated in the larger suite. We also bought groceries for the kids’ breakfasts and snacks. It saved them a lot of money and we were able to ensure they had healthy food. There were just two things: 1) The water heat would be hot and the turn ice cold. We had to keep running it and it would heat up again, but it would go from hot to cold. 2) The parking garage. It’s across the street and you have to exit the hotel to access it. Be forewarned - parking is about $30/night. But we got such an awesome deal on the hotel rooms/suites, for about $150/night. And this was during the 4th of July weekend. It was so worth it. Despite the two hiccups, we really enjoyed staying here. we will be able to stay here again soon!

Outstanding accommodations! What luxury hotels are supposed to be like. The room was well equipped, clean and spacious. Service was also excellent. As a guest at the tower, you may also take advantage of the amenities (spa) offered at the sister hotels.

This is a review of The Emporium. We actually stayed across the street at The Louie, Davenport but our stay included a complimentary pastry and coffee at The Emporium. Nice spot for coffee. We loved that it opened early so we could grab our breakfast and head out of town early. The gifts available were very nice as well.

Our stay was unbelievably negative, especially for a 4+ star hotel. It began when we needed to amend our stay dates. Booking.com tried extensively to reach to the hotel front desk to get them to accept the new date, but no one would answer the phone at the front desk. I tried myself for over 40 minutes to call, but I kept getting hung up on by the front desk staff. I eventually had management step in from one of their other hotels across the street, and got our stay changed. When we arrived, we were told our room price was over $100 more than our booking with Booking.com, and that it was "not open for negotiation". The front desk staff made sure to smile and be polite while they told us to screw ourselves. When I asked if the phones were working at the front desk, the staff member cocked her head and said "Uh, yes, why?". I didn't waste any more time with it. When we got to the room, it was ok. The main lighting was 3 spotlights that were uncomfortably bright, we had to leave them off just to sit in bed. The shower had shampoo, conditioner, and shower gel, all of which were mostly empty, but we got 2 showers each out of them. Another small but very irritating problem was that all of the power outlets were so worn out that none of our chargers would stay in the outlets. We had to prop up some of our luggage just to keep the phone and laptop chargers plugged in. We needed to have a delivery to the hotel by Doordash for some medical supplies we forgot to pack, and food, and when we called the front desk, one staff member said "Oh yes, we'll bring it up to you when it arrives". 15 minutes later, Doordash calls and says not only will the front desk not accept the delivery, they won't let him continue into the building. Good thing we were taking showers! Otherwise, we might be not be COMPLETELY INCONVENIENCED! My wife had to run down to the lobby in wet clothes to get the delivery before he left with our medicine. When we complained, we got the "We're very busy and understaffed" line. The next morning, when we went to check out, the front staff said "Room keys? Ok, well, we'll email you your final bill. Thanks, bye!" before we could even explain our dissatisfaction. We definitely didn't expect this poor of customer service from this hotel. We won't return, there are many other places to stay in Spokane at much better prices. Don't waste your money here!

We had a wonderful stay at the Davenport Tower while in Spokane for a work event. The hotel is beautiful, comfortable, and in a great location—but what truly stood out was the thoughtful service we received from Carls. He made sure our early check-in was arranged smoothly, which made a huge difference for us after a long morning of travel. His attention to detail and kindness didn’t go unnoticed—we felt genuinely cared for and supported before we even stepped through the doors. Thanks to Carls and the rest of the team, we were able to settle in quickly and focus on our event feeling refreshed and ready. We’re so grateful for the warm welcome and would absolutely stay here again!