The St. Regis Bermuda Resort

I checked in on Oct 2, 2026 to this property. I had made a reservation six months in advance for a "grand deluxe" room, but about 2 weeks before my stay I received a confirmation that I had been upgraded to a "St Regis Suite". (I've had this happen before when a hotel upgrades me automatically because of my Ambassador Elite status). After an hour taxi ride from a cruise, I was looking forward to rest, relaxation and quiet. What I received was the opposite... I checked in at about 1pm, welcomed and given my room card. When I arrived at my room on the first floor I realized there was a mistake made in my room assignment as it was a regular room, where the entryway door is in the bathroom, and overlooking the very loud pool. I went back to the lobby and spent an hr having 2 managers run back and forth pretending to care. They were very condescending (regardless of the proof I provided) and insisted that my reservation was just for a regular deluxe room. I continued to show them the confirmation via the Bonvoy app, called Ambassador services and had them speak with a representative that completely agreed with me, but they continued to pretend to be confused and insist that they showed my reservation for a regular room. They said they were completely sold out and could do nothing to honor my confirmed actual reserved room. This is not a real St. Regis. It's 4 star, at best. I just came from The St. Regis in NYC and service here doesn't come even close in comparison. I wish they would have just came out and told the truth... They definitely gave my suite away because I was using 261,500 Bonvoy points for my 2 night stay and they probably sold it to another guest for at least $1000 a night... What a shame because I was looking forward, for a long time, to my stay here.

Came here in mid September for 5 nights. The hotel is fairly new and right on the beach. You can walk right out of your room and be on the beach in 2 minutes which a lot of Bermuda hotels do not have. There is also 2 very nice infinity pools over the beach. Rooms are renovated, there is the tub in the middle of the bathroom, but it didn’t bother us much. All of the staff at the pool/beach restaurant are phenomenal. Shauvan the bartender is hilarious, provides great service and makes a very good drink. Christopher the beach waiter was also great. The front desk staff could use some training, aside from Zakaria who was very helpful with restaurant reccomendations and accommodating all of our requests. Overall would definitely return, the location is a bit isolated, but if you are just coming to relax by the beach it is perfect.

Absolutely exceeded all expectations, providing a wonderful stay celebrating my Dad's 75th borthday!! From the modern, stylish accommodations to the delicious food and beverages, the St. Regis provided just the right place for celebrating and relaxing!! There are many special individuals that went above and beyond during the stay. They are as follows: Zariyah, check-in Lina Restaurant: Michael, April, Teresa, Coco breakfast Zaldy, dinner Andrew & Rona, beach Emma, excursions, at desk Ty, front entrance & to St. George shuttle, the 1st time Kyle Williams 3-hour tour John, taxi to Hamilton Bar, Rags (bartender), St.Regis bat & sushi, Rico, sushi chef Much appreciation and thanks is extended to you all for making this a special, memorable stay!! Also, the complimentary shuttle to St.George and the daily champagne saboring are worthy of mentions. If you crave luxury and comfort for your first, or next, trip to Bermuda, stay here!!

St Regis is a gorgeous , scenic resort with hospitality that matches that beauty! It was our first family vacation and the staff couldn’t have made it any more special! Special shoutouts to Mildred, Rudolf, Mel, and Milna! 1000 percent returning for another trip

Had a wonderful experience at the St. Regis. The staff and service were top notch and what I would expect from a 5 star hotel. The beach was great and really no need to go to other beaches. It is a bit isolated on the east side of the island, but there is an excellent restaurant, Achilles, next door in addition to the restaurant at the hotel and it is a five minute walk to Tobacco Bay, where you can go snorkeling. There is a free shuttle from the hotel that runs every 30 minutes into St George. Would definitely stay at the St. Regis again.