The St. Regis Bermuda Resort

Immaculate resort located in a stunning setting. Staff, food and beach/pool were all perfect. Good for families or adults only. 10 minutes from airport and minutes walk from St George. Enough to do there and day excursions opportunities are also plentiful. Highly recommend.

One of the Worst Hotel Experiences I’ve Had For a St. Regis, this property is shockingly bad. Our room’s bathtub had hairs in it, the entire hotel looked worn and dirty despite being only about four years old, and the lobby bathrooms were filthy. Management and front desk staff were dismissive, unhelpful, and failed to follow through on anything they said they would do. Communication was non-existent. Some restaurant staff were lovely, but that’s where the positives end. Locals even told us it’s known for poor service, and that guests are often moved to other hotels. Honestly, I’ve had far better stays at budget chains. Avoid until serious changes are made especially when they charge 1-2K per night.

Hi! First of all i want to say that bermuda is one of our favorite spots anyway - close to home, direct flight, safe, beautiful beaches, amazing friendly people , great snorkling and diving! This hotel is great - very similar to other st regis properties we have stayed at , however there are a few stand outs! First , Nelson the bellman is incredible- friendly, helpful , sweet and just amazing at his job!!!!! Absolutely the best ambassador to the property ! I cannot say enough good things about him!!!! Second, the spa is small but the therapists especially Tess was amazing!!!!! Seriously one of the best massages we have had in the world! The spa manager (i cant remember her name) is great - friendly, accommodating and just sweet as pie!!!!! Bring snorkeling equipment- we frequently find octopus, eel and a huge variety of fish right near the dock and the fort!!! Really great hotel but the staff is what makes it spectacular! Dr B

Review: The Residences at The St. Regis Bermuda We had high hopes for our stay at The Residences, but unfortunately, the experience did not live up to expectations—especially at the price point of $2,000 per night. Our assigned butler emailed us prior to arrival, but after I responded with a few questions and followed up again, I never received a reply. That lack of communication set the tone for the rest of the stay. Upon arrival, we waited 25 minutes just to check in, and then over an hour before our room was ready. During that wait, we ended up spending over $200 on drinks and snacks. There is essentially one main restaurant with limited options. The food was mediocre—the Caesar salad, for example, looked and tasted like it came from a prepackaged bag. The staff informed us that breakfast ended at 11:00 AM, but when we arrived at 10:20, we were told it closed at 10:30. My daughter grabbed one small plate from the buffet and was still charged $49 + tip. Restaurant staff were not warm or welcoming. There was also a disturbing incident at the pool where a loud argument between guests almost became physical. It left us questioning the overall guest experience and management of the property. On the positive side, the pool staff, housekeeping, and valet were all very kind and helpful. Unfortunately, the front desk staff were quite the opposite—impersonal and at times, outright rude. We didn’t ask the butler for much during our stay, but when we did request a taxi, it arrived late. There was also very little support or guidance on island activities or transportation options. We weren’t informed about the boat taxi until Friday afternoon—and it doesn’t operate on weekends—so we missed the chance to use it. As for the amenities: – The fitness center is very small – There are no tennis courts nearby – Running outdoors isn’t ideal due to the narrow roads and lack of sidewalks or exercise paths – The golf course is more of a par-3 and appears to lack proper irrigation—worth checking the yardage before booking The July 4th celebration included an overpriced buffet and a DJ with questionable music choices—no other activities or entertainment were offered. On a brighter note, the residence itself was spacious, and the housekeeping staff did a great job throughout our stay. Bottom line: The rooms are nice, but for the price, the service, amenities, and overall guest experience fall well short. Limited dining options, lack of helpful management, and uncomfortable moments around the property made this a disappointing stay.

We had a fantastic experience at the St Regis Bermuda. We were here for our 30th anniversary and we were upgraded to an ocean front room. The staff, all around, were wonderful, personable, and caring. Housekeeping: spot on and unobtrusive. Beach service, so kind and they work hard. Breakfast staff—hustled and still were able to be personable. The resort is so close to the beach you can hear the waves from your room. From what I understand, this is the only resort right on the beach in Bermuda. It’s tucked out of the way on the quiet end of the island. You will have to take a taxi for dinners to restaurants if you want to eat anywhere but Achilles (which was excellent) it BLT Steak (which was good, but expensive). There was never that mad scramble to get beach chairs or pool chairs like I have experienced at other resorts. I only have two small notes about this hotel: each room has a giant bathtub in the middle of the room. Some might love this; we found it awkward. All the rooms have this. Also, they need more of a gift shop in case you want an aspirin or a candy bar or a magazine. They had a tiny gift shop that sold mostly clothes and I saw some chips and M&Ms. Since the hotel is far out of the way, it could be an issue if you need something. I was surprised they didn’t have a shop like this. Overall, this is a truly outstanding resort and we are already planning to go back.