IBEROSTAR Grand Hotel Rose Hall

Was amazing, JOIA in Mexico could take many lessons from the staff at Rose Hall JOIA in Jamaicca. We were treated the best ever in the club area, special shout out to Cedric. The entertainment team was the best we have experienced in over 15 years (shout out to Bubbles) The food was great, Travis at the pool bar was the best as was Daci our waitress. We will definitely be back.

The Joia Rose Hall by Iberostar is a Beautiful place to go to. My husband and I have been to Punta Cana Grand Bovaro twice. This year was the first time we came to Jamaica. The service is outstanding, people are the most caring and respectful, the rooms are beautiful and clean. All the personnel we have met there made us feel important and valued customers. We’ve tried the other hotel once, not Iberostar, and we have regretted so bad. I don’t think we would ever trade Iberostar hotels to something else. Thank you

Heaven on earth! Loved everything about it. This hotel is beautiful and the room was also beautiful and huge, wonderful bathroom and lovely balcony with swing chair. Plenty of pools to choose from. Staff so friendly and very accommodating. Food choices aplenty and very delicious too. Great watersports available on the beach which is right on the doorstep!

We enjoyed every bit of our vacation. I can’t say enough about the accommodation and staff. Waking up to the sounds and view of the beautiful ocean was truly paradise. The restaurants and meals were well thought out and delicious. The spa was a retreat within itself.

We don't typically stay at all inclusive hotels but we so enjoyed our trip at JOIA Rose Hall by Iberostar for some badly needed R&R! Our room was gorgeous and super clean over looking the beach. The service was off the charts! We were pleased to find out that we were upgraded to inlude a butler. Although we didn't know what to ask, they were all off the charts lovely and super helpful. Every day there was someone to answer questions or assist us from morning until evening. A BIG shout out to: Jaime, Berris, Rushane and Travis who all went out of their way to help! Jaime helped us get some things for the room. Rushane went out of his way to have a birthday message on my bed out of flowers and Jaime/Berris had champagne with cheese and crackers as a suprise in the room for us to celebrate my birthday! This was off the charts lovely and really special touches. We enjoyed discovering all the restaurants and cafes. Karen, a super friendly server at the Terrace cafe, invited us to lunch the next day at 1 pm. She was fabulous! We also thought Nicholas was so personable at Es Palau knowing just what we would enjoy with the best recommendations as did Dexter? at La Toscana who made some fabulous recommendations too. We were so pleased with all our meals and the ambiance! The breakfast, however, was my absolute favorite with Dilroy remembering what I would want for an omelette each morning and Tarah, the Smoothie Girl Queen had a smile and personality to light up the room as she made the happiest and yummiest smoothies! What a way to start the day! BTW, the best coffee is made by Rasa at the Star Cafe! She also remembered just how I liked my coffee each morning and was a gem! The hostesses were all wonderful and very accommodating too! I enjoyed doing yoga everyday with Lala along with the water aerobics! My favorite was when we had yoga on the beach when it was not too windy. The evening entertainment was different every night too with something for everyone! We loved the solo performers who played piano, flute, guitar and the best smile was from the beautiful cellist! It was so nice to have a drink, relax and listen in the beatuful lounge/lobby! I loved that some people were playing games or cards. That was a great idea! The piano player with the candles was super special! He did such a great job playing so many favorites! The fire man was amazing and the evening dancers did such a great job getting people up - even my husband joined in on the beach which was amazing! These dancers are so talented and friendly! They wear multiple hats during the day and entertain at night and get major kudos! My only suggestion for the resort, which is a tough one since some people like to smoke, is to have a designated area on the beach or at the pool where they can smoke. It was a breezy week so it was tough to avoid but maybe that would make it better. The great part though, was there were plenty of lounge chairs. We would just move and then have a change of scenery to have fresher air. It was a super lovely week with Jamaican hospitality at JOIA Rose Hall getting a high five, a BIG HUG from me with so much apprecation for all their hard work to make it so spcial!