IBEROSTAR Grand Hotel Rose Hall

The service and staff are incredible! They made our vacation truly unforgettable. The beaches are breathtaking, and the food is simply divine. They truly go above and beyond to make you feel like family.

We are club members and we stay here 3 to 4 times a year. This trip has been the most pleasurable. The butlers were amazing. Rushane,Dwayne, and Jaime made sure we were taken care of throughout the day and night. They made sure our bar was fully stocked at all times, breakfast was brought to our room every morning at 830, and at night made sure we had a romantic bath ready for us when we came back to our room. Things we didn't ask for were automatically done because they knew it would make our stay more pleasurable. We had to relocate to a new room and Rushane made sure our room would be to our liken before we even saw our new room. They all went above and beyond for us and it's greatly appreciated.

Rushane Big up ! Yourself Bredren your professionalism is bar none . The customer service you provided is above the standard nah Mon keep doing big tings and move forward. Yuh ability to listen to people and respond in di proper way ! RESPECT my youth ! Mi don't know if demi know what type of talent dem have as yuh Represent to the fullest ! The clean room and politeness is much appreciated 👏 But most of all meeting a person who I know parents Raised yuh "Properly" as a result yuh move "Properly " Blessings 🙌 Bredren til next time in November mi come fi mi Birthday Bash !

My wife and I truly enjoyed our stay at JOIA Rose Hall by Iberostar. From the time of our arrival the staff was professional and courteous. Our Butlers Rushane, Travis, Jamie, and Dwayne were phenomenal. The staff provided excellent accommodations. The in-room bar was stocked daily. Anniversary and Birthday decor in-room were pleasing. Ocean front views were beautiful. Loved the suite. Food, bars, and activities with daily Iberostar/WhatsApp updates were great. Main Lobby bartenders Natasha, Andre were good. All bartendes were good! Only negative, our iron power cord randomly retracted... overall we loved the hotel, good staff and stay. Strongly recommend. Until next time Yeah Man! Respect and Peace from Moore family

Everything was amazing. Food was excellent and the service was top notch. Everyone was so friendly. The topping on the cake was our dear butlers. Christopher was on of our first butlers and went above and beyond to make our stay perfect. 10/10