InterContinental Malta

Amazing Stay - Outstanding Service from Sonia Marin R. and the Team We had an absolutely fantastic stay at the InterContinental Malta and can't wait to return. From the moment we arrived, the service was exceptional. A special thank you to Sonia Marin R., who went above and beyond to make our stay memorable. Sonia was incredibly helpful, professional and welcoming throughout our visit. The hotel team were amazing and kindly upgraded our room, as well as accommodating the requests we had made before arrival. It was a lovely surprise and really showed how much the staff care about their guests' experience. The facilities, rooms, food and overall atmosphere were excellent, but what truly made the difference was the outstanding service from the staff. Every member of the team was friendly, attentive and eager to help. Thank you again to Sonia Marin R. and the entire InterContinental Malta team for making our stay so special. We have wonderful memories from our visit and will happily recommend the hotel to family, friends and our travel clients.

Had to give it a low mark due to the following points: 1. Location. a. Walk straight out the hotel into the noise and bustle and v close to the bars and clubs. b. Website said had beach front but is a pokey section of beach at the end of the busy road. 2. Food. a. Choice of restaurants are limited on HB and either get limited set menu or €25 each towards food bill 3. Pools a. 10th floor pool. Small pool. b. 19th floor pool. €50 per person per day to use - give u €60 of food credit for this! V expensive so not really useable since don’t need food credit. 4. Rooms. Decent quality if garden facing. Summary. Won’t return, location is rough and hotel has limited facilities. Too expensive for what you get. Feels like we are all squeezed into a small space and area not nice.

Kumar,a really nice and polite young man.He made our stay very enjoyable.

One of the worst resort experiences I have ever had. Things go wrong at hotels but its how they are dealt with. I asked for cutlery at the front desk. It took 4 phone calls and visits to the front desk to get a plate and forks. On the second night we had a water outage. With a baby - having access to water is essential. The management failed to tell us that there was going to be a repair going on which lasted a few hours. All staff were nice but none took accountability. When a family looks forward to spending their summer in a intercontinental hotel because of the gold standard. This hotel fell way below standards of an intercontinental hotel. I will not be back. Its a shame I had a great time at Intercontinental Bali and Bangladesh. In Intercontinental Malta - it feels like the staff do not really care about making the experience special. It soured our Malta experience.

Abdullah Khan was very friendly and polite. His House keeping was perfect. We had everything what we needed. The hotel was very good i will definitively come back to this hotel. My room number was 1402. My name is Ahmet Yildirim