Park Hyatt St. Kitts Christophe Harbour

We booked 3 nights at the Park Hyatt St. Kitts, but unfortunately we have been very disappointed with the service and overall experience. We had to call three times just to receive toothbrushes. At the beach, we were told not to use certain chairs, which felt confusing and unwelcoming. When I asked for water, a hotel staff member told me I could get it myself instead of assisting us. Additionally, the beach is dirty, very rocky, and not swimmable at all. The hotel and beach experience are also not as advertised on the website

My wife and I stayed for 6 nights on points ( Great value ) before the change coming up. We stayed in the last full week in April. The resort was relatively quiet. There was a work group there ( that mostly had their own events ) but otherwise not a lot of other people. The resort is isolated on the southern part of island .Taxi rides can be expensive as we chose not to rent a car. Getting to resort from airport was easy as we arranged it through the resort. They had our name on a card as we exited the terminal. That is so helpful especially to a place that we have not been before. Arranged by the hotel it was $60 one way. On way back, we arranged directly with taxi driver we met and it was $40. Nice mark-up for them. However, get used to the inflated prices if you stay here. Once at resort, the service was great. Every single person was so helpful. The resort can be confusing and associates when we were still trying to find our way around would say “ That me show you”. And walk us to location. Alexis at front desk was very helpful at check in/ out. We had breakfast each morning at the Great House. Since we were using a Guest of Honor and had globalist status for week it was included. Great views of the beach and Nevis. Not crowded , but at times food was slow coming out if ordered from menu. The Banana French toast was excellent. Had most mornings. No prices on menu so I can not say how much it would have been. We had no problems getting chairs at beach and seaweed was not bad so was able to enjoy that. The restaurants were very good. We ate at both Fisherman’s Village and Stone Barn. Special thank you to Terrence at Stone Barn for his great service celebrating our anniversary. Another shout out to Theo at Flemings for his great smoothies at breakfast and his rum tasting class. We ate off site at Spice Mill. ( walking distance about 10 minutes ). It was very good. I would make reservations for every dinner. On site and off. For on-site you can do it at the Great House Concierge desk. I would do once you arrive. Thanks Wycliff and Shareef for your help . If you book taxi’s from resort you can charge back to room so you won’t need extra cash for that. Usually same driver takes you back. My wife did the spa and that was underwhelming especially for this type of resort. Premium price for less services. They have a dock right on property and that made it is easy to take ferry ( Very quick )over to Nevis . I would recommend doing that if you get a chance. Pinney’s Beach was great and get a Killer Bee at Sunshine’s if there. We had a great time . Thanks Park Hyatt

We did a day pass here while on our cruise and had an amazing experience. The hospitality is wonderful. You cannot beat the captivating views of Nevis from the pool and beach. I have to mention the young lady by the name of Zica that served us while we were there. She made sure to keep our drinks full and has such an amazing personality that added to the experience at the resort.

Beautiful hotel with high end dining and immaculate service. Beach was unusable due to seaweed. Service was top notch, gym was nice but had many inoperable machines. Room was clean and delivered on luxury promise.

The bathtub flooded the whole bathroom and half of the bedroom with no staff to take care of it promptly. Had to mop the entire floor myself at midnight. Poor hospitality. Service was mediocre, lacking warmth and care, especially in certain restaurants at the property and during the check-out process.