Park Hyatt St. Kitts Christophe Harbour

We recently stayed at the Hyatt St. Kitts and had a mixed experience. There were definitely some highlights, but overall, the stay did not meet our expectations given the amount of points and money we used for the visit. The resort itself is beautiful, and the staff we interacted with were friendly and helpful. We appreciated the clean gym and the pools, which our kids absolutely loved. The staff were also very helpful with the kayaks and paddleboards, and we enjoyed being able to snorkel right from the resort and see a variety of fish. These were all great activities for our family. Dining was our biggest disappointment. While we understand that occasional delays happen, service was consistently slow throughout our stay. One dinner took nearly 3 hours, and it took about 45 minutes to receive two gin and tonics. Staff also seemed unfamiliar with the menu at times. Poolside lunches typically took 45–60 minutes, and we experienced several incorrect or missing items. The food itself was good, but there was not much variety, especially with only the pool bar and The Great House being open. There was also a significant amount of dried sargassum on the sand, as well as sargassum in the water. We understand that sargassum is a seasonal issue, but more frequent removal from the beach would have made the experience much more enjoyable. We ended up visiting Reggae Beach next door, which had no sargassum. We also had ants on our outdoor porch, which unfortunately made us reluctant to sit outside and enjoy the space. For dinner, Orchid Bay Beach Bar & Grill was an experience and, while expensive, had some of the best food we had on the island. Spice Mill and Boozie’s on the Beach were also good options outside the hotel and offered a more casual dining experience. If you have the opportunity, I highly recommend taking the water ferry to Nevis and spending the day exploring the island. We especially enjoyed visiting Pinney’s Beach, where the calm, clean waters were perfect for the kids. It was also easy to snorkel and see plenty of fish, starfish, and clams right in the water. Stay for the sunset and enjoy dinner at the Four Seasons—it made for a wonderful day and was one of the highlights of our trip.

This hotel is beautiful, clean, and well-maintained, and I can't emphasize how friendly the staff is. I enjoyed my stay.

Total luxury experience, the views to the food everything was spectacular. It was great to go to the beach to the main pool to the adult pool. Activities were also fun, was happy to see le labo products in the room wasn’t expecting it

This just isn’t a great property. It’s very spread out, which requires a lot of walking. The beach is not good and has lots of sargassum. Food was mediocre and very expensive. Gym equipment was worn out with most treadmills unusable. Service was decent, but there was not much to deliver on. The rooms are pretty nice, but nothing spectacular considering the Park Hyatt brand and pricing. Our 7 and 10 year old said kids club was not fun at all and asked to leave after 1 hour. There were practically no activities when we went in August (which, I know, is end of season). If you’re going to St. Kitts and Nevis and considering this property, just go to the Four Seasons on Nevis. Infinitely nicer property and beach at a similar price point.

This was a very poor experience at the Park Hyatt St Kitts this summer. Starting with the arrival process: Arrived early at the resort. Check in time being at 4pm (always later and later at PH......). I was offered to wait until the room is ready and would be informed by message once this is the case. In view of the very low rate of occupancy, I would have expected to get the room being ready a bit before 4pm. I received zero message and walked to reception after 4pm and was pleased to know that it was ready. Since when ? No idea. The hotel outdoor areas: The outdoors are filled with a persistent and nauseating smell coming from the seaweeds accumulated on the beach. This smell provoked me strong headaches. Given the prices of the room, would it be too much asking to have the beach cleaned from time to time, which was not the case during my stay. As such, in this period of the year, the beach is not usable. The hotel room: Bright and clear, with the minimum amenities (which is now the rule in the main hotel brands......) However, having no hot water during morning shower was not really appreciated. Restaurants: All closed except one. Buffet breakfast priced at a stupid 84 USD, without anything fancy. Will not be back.