The Royal Sonesta Chase Park Plaza St. Louis

Stayed here for my daughter’s wedding at The Jewel Box. The location of the hotel was perfect. The Bellman Aaron was OUTSTANDING!!! The Valet were also excellent. My biggest disappointment was when I checked in on Wednesday they didn’t have me in the same room. I was going to be staying in until Sunday. As the mother of the bride, I was providing breakfast from 10 bridesmaids so with that being said, I had a ton of items I was bringing, not at all convenient to switch rooms. When I had called to add the extra day, the person on the other end said well we were going to keep you in the same room for your entire stay, which only made sense. Unfortunately, I couldn’t get the same rate, but when I came to check in on that Wednesday. They looked at me like I was speaking a different language, speaking of language, when I did call to book a room, it was kind of Difficult to understand the person on the other end. My other disappointment was the pool. I had taken my grandkids down to the pool on Saturday afternoon. There was so much stuff floating in the pool. It was alarming. Aaron thank you for all your help. Caren thank you for your kindness. Gage thank you for your patience.

My husband and I spent two wonderful nights here after dropping our son off at college. Our suite was lovely and huge. We enjoyed the traditional, classic decor. We were not expecting to have a kitchen and separate dining area and that was a great bonus. The pool is amazing. We also enjoyed the movie theater on site. We had two separate meals here. First night at the Preston, could have been better. They were out of several items on the menu (which is already limited) due to a 'large event'. We settled for other entrees we weren't planning on. It was fine, but the food wasn't great. The second night we took our son and a couple of his friends to the Chase Club for dinner. The service was great here and we enjoyed the food. We also appreciated the grocery store a block away and the proximity to Forest Park for walks in the morning. A highlight was relaxing by the beautiful pool after a long road trip from Boston. There is construction going on across the street, so other travelers should be aware of that. Sunday was peaceful but Monday was a bit loud. Also, the pool side service was lacking at times. They had forgotten my husband's beer not once, but three times. When I finally spoke up about it, they were apologetic and attentive after that. Overall, a great stay and would definitely return.

The Chase is the place. Our stay was spectacular. There is no hotel anywhere that can match this. It takes you back in history. The staff and service were spectacular. Thank you for a great stay.

Love this hotel!!! The unexpected but very much appreciated room upgrade was so nice! When we lived in St Louis (2008-2019) my firm Wells Fargo Advisors did so many great events here! Always so successful. I am now retired but back in town to attend a wedding and catch up with ole’ friends. No other hotel than “The Chase”! would be where we would stay. What a great property! So many great events, dinners, and hotel stays here over the years. Love that the valet said when we arrived; “Welcome back!” Mark

I want to give a shout out to Teresa Shaw for her work in overseeing housekeeping at The Chase. She takes a personal interest in guests and makes sure one feels taken care of in addition to keeping up the cleaning standards and protocols. GREAT place to stay!