The Don CeSar

Ezra did a great job keeping the drinks flowing. He was great at his job and knew exactly when to make his rounds to check on our group. After one trip to the bar, he anticipated what we wanted and was quick to refill.

5 Stars for Justin – From the Rodriguez Family We had a rough start to our family getaway. After a very long day and complications with our reservation at the Don CeSar, we were met with long wait times for check-in. To ease the stress, we headed to the beach to relax—but unfortunately, the Cabana staff we encountered were anything but friendly or compassionate. Then came Justin—and everything changed. Justin went above and beyond to take care of us. His kindness, professionalism, and genuine care completely turned our experience around. He was a bright light during a tough beginning, and when he wasn’t around, his absence was truly felt. We ended up checking out early, simply because the rest of the team didn’t match the warmth and service Justin provided. Had Justin been working all week, we would’ve gladly stayed the entire time. Justin, never lose that beautiful smile, your kind heart, and your deep compassion. You are truly an asset to wherever you are, and a blessing to everyone lucky enough to meet you. Thank you, Justin. – The Rodriguez Family

Rodney, Dana & Alex go above and beyond and are amazing at their concierge poolside, so friendly and kind! Rodney especially goes way above making sure our whole family are all looked after and goes out of his way to make sure everyone has everything they need and is comfortable he’s so friendly and honestly goes above and beyond! Amazing member of staff and really makes the whole pool experience second to none! Thank you Rodney and your team

No maid service until after 5 pm! And only after calling twice. Pool understaffed and overwhelmed! Poor all around! Nothing about this present version is 5 star! Nothing! From the food to the service for the price? Look elsewhere!!!

There is still some work going on as they try to rebuild from the hurricane last summer. But overall, this stay was very good. I want to give a shout out to Julian Vasquez the lead concierge. He went out of his way to make sure that my wife and I were able to get the restaurant we wanted to celebrate our anniversary. He also had a surprise for us when we returned to our room with a box of chocolate and rose petals spread on the bed with a nice card. He made our stay a special time for us.