The Don CeSar

My wife and I stayed at the Don Cesar on Wednesday, December 10 for the evening after my wife was discharged from an outpatient surgery that required us to stay in the area for the evening. We arrived around 8:00 PM, with no reservation and looking to enjoy after a long weekend. We were greeted by Taylor and her colleague at the front desk and I cannot even begin to tell you how compassionate Taylor was to our situation. She was able to find an incredible room for us and made us feel welcome. The other staff surrounded us with support and care and I cannot thank everyone enough. Even though we were only there for one night, the grounds and the property was immaculate. Our room was fantastic and my wife was able to relax after a very long day! We cannot thank you enough and please tell Taylor that we appreciate everything that she did for us! We will be back under different circumstances in the future!

While the Hotel looks great on instagram and the website, the hotel is def run down and not what our family thought it was going to be. We also were upgraded at a cost of $200 a night only to find out that the view was of the current construction zone on the property. Not only was it an awful view of the dumpsters, ports johns and shipping containers, there was also the sound of delivery trucks backing up at 7am (beep, beep, beep). Then too top it off, the should have the garbage trucks banging and dropping the dumpsters on the ground. The 'upgrade" also had a huge hole in the bathroom behind the door which shows no one even pays attention when cleaning the rooms. Our family was to stay 4 nights but cut it short and left after 2 nights (total bummer). The asked in an email to speak the GM, I was told that a GM wasn't able to be reached. DEAD SERIOUS SAVE YOUR MONEY, STAY SOMEWHERE WHERE THE STAFF CARE! FOOD WAS SUB-PAR AT BEST

Our family of four covering 3 generations celebrated Thanksgiving at the brunch in the 5th floor. We arrived early for a pre drink at the main floor Rowe Bar and found 2 large TVs, a cool puck game and a relaxed vibe. Indoor seating is acessible tables, high tops, and bar seating with out door seating with blocked view of beach and pool Before we could even get to our table, JEFF served a beverage with lid to our little one, setting the tone for his attebntice service. The brunch in King Charles room includes multiple meats like roast turkey, ham, duck, and tons of seafood like PEI mussels, huge prawns, Florida ceviche, and more. We passed on the Benedict station, omelette station to go for charcuterie and amazing assortment of muffins, breads, all markers to notify if nut free, gluten free, dairy free, Mimosas were included Mostly accessible restrooms with dedicated stalls in women’s and nd s restrooms with grab bars and 3ftx 5 ft space except in some restrooms due to historic considerations.

The Don! An amazing historical Hotel... Top notch... The team and even guest are very friendly here... We all fly in from everywhere to meet up here for Thansgiving.. Best view ever.. From the gulf, looking back at the hotel or from the hotel looking out at their fantastic beach.. And no doubt has to be one of the top 10 places in Florida for a family to chill and hangout in style...bit of recent history....The Don...got hit by two powerful Hurricaines..Helene and Milton... And like a Phoenix rising from the ashes, and simply in awe, the place just keeps coming back Stronger and Better!!!

Awesome staff, whom are enthusiastic professionals, great food and shopping options, beautiful pools, beach is perfect!