The Steamboat Grand

We had seen this resort on the RCI website, but it never had an opening when we could go - until this year! It was hard to research layouts of the units, even on their own website, so we went in a little blind and nervous getting a two bedroom unit with two parents and three kids (and not wanting to sleep anyone in the living area). We were pleasantly surprised though - our unit consisted of a main room with kitchen, dining, living area with a fold out sofa and two twin size day beds, a fireplace, and a full bathroom; a bedroom with two queen size beds and another full bathroom; and a master bedroom with a king size bed, fireplace, balcony, and another full bathroom with a two person jacuzzi tub. The master bedroom was a little tight on space, but the other rooms made up for it. There were shampoo, conditioner and body wash dispensers in all the showers, and lotion and hand soap on all the bathroom counters. There were dishwasher tabs, liquid dish soap, a sponge, coffee pods, and hot chocolate in the kitchen. It was also stocked with your usual cookware and dishes. The bonus was a crockpot, so we bought a roast and set it to cook while we were out on a day long activity and came back to supper ready (you could smell it all the way down the hall)! Housekeeping knocked on our door around 8:30 am the first morning wanting to come in and clean and make beds, so we ended up putting the privacy door hangers out the rest of the trip. They still charged us the $290 housekeeping fee, even though we were there the full week. At checkout when I complained about being charged for housekeeping when we didn't even use the daily service, they said they couldn't do anything with that, but they did refund the $25 a day parking fees. The pool area was smaller than it seemed in the pictures online, but still nice. They had two hot tubs, one was supposed to be 18+ only, but that wasn't enforced by staff or other parents, and only designated by a small tile in the floor in front of its entrance steps. The staff were good about keeping pool towels stocked. They had a poolside bistro with food that wasn’t overly expensive. The resort offers free shuttle service during the day to downtown areas, so we took advantage of that a number of times. The city of Steamboat Springs also offers free bus service in the area, so you can use that for earlier morning or later night trips.

Giving it 3 because of some of the staff. My room looks worn. Chipped paint, paint that doesnt match and grimy, bugs in bathroom.. stained carpet. The employees are nice but not overly friendly. The 1 bed condo is big but i dont know if I would spend the points I used to come back. Oh and good luck getting out of the shower and stepping onto a wet floor. Despite having a bath mat last night there wasnt one tonight that was available. Disappointing and underimpressed.

This is an excellent hotel. The staff is amazing. The location is perfect. The amenities are great and I loved the rooms.

5 stars for Steamboat Grand, but specifically Patrick at the front desk. During check-in, I asked if it would be possible to upgrade our room and without hesitating - he upgraded us from a small studio to a large one bedroom and included free parking! He was so accommodating and offered wonderful customer service! The room with lovely and so cozy! The kids loved the pool and hot tubs!

Great location. We brought 18 family members for a ski vacation. We rented Penthouse 701 and a 2 bedroom condo #402. The kitchens were both very poorly equipped. No cutting boards in either unit (try chopping onions and cutting meat for chili on a granite countertop), no toaster, cookie sheet/sheet pan, functioning can opener, or spatula in the penthouse, no oven mitts in either unit (we used bath washcloths). The penthouse freezer was broken, as well as the garbage disposal. I think most families renting a large condo plan to make some meals and should be able to expect the basics to be there on arrival. Steamboat Grand website says the kitchens are fully equipped, which was not the case in either of these very expensive units.