The Perry Hotel Key West

When customer service exceeds your expectations it really means so much. We have stayed at the Perry hotel several times. Every experience has been good. This trip I needed a little bit of extra assistance in regards to proper sleeping arrangements since we’re bringing our entire family. Jayme at the front desk was so kind and patient with me. He exceeded my expectations by helping me rearrange things. He was extremely kind and patient with me. That kind of customer service is very hard to find. He is definitely an asset to the Perry hotel. I highly recommend the Perry and we will continue to return.

Very Comfy bed, rooms are a nice size. Bar/ Resturant should be open later Nice views. Friendly Staff! Free Shuttle. Pool is clean

The accomidations are beautiful, clean, and relaxing. We absolutely loved the hotel and the shuttle to downtown was very handy. The hotel staff was very helpful and made our stay so enjoyable. We look forward to returning soon. Jeremy and Chris were fantastic.

Had a very nice stay!! Our room was spacious and clean. Plus we had a beautiful view over the pool of the marina with lots of palm trees, which made mornings on the balcony very enjoyable. We had house keeping come every day and they did a fantastic job - and believe me, we didn’t make it easy on them as we travelled with our messy toddler. I spoke with them several times too and everyone was incredibly nice. I asked the front desk about a crib and they put a small crib in our room. Seemed clean and the pack and play sheets I brought fit perfectly (although it did already come with sheets). We spent a lot of time at the pool and it was a great time. And we tried both restaurants on site and the food and drinks were wonderful. I also enjoyed the gym which was a decent size, clean, and had all the equipment I would need on a vacation. Concierge is very friendly and helpful. Would absolutely recommend this hotel.

I had a really good stay at the Perry hotel thanks to Jayme, Diana, and Arron. Jayme helped me with everything, he was amazing. Diana was super nice, helpful, and accommodating. Because of them my stay there was better. There was a mix up with the rooms and because of Aaron I got the room I really wanted!