Radisson Collection Strand Hotel, Stockholm

I am definitely disappointed. The worst experience of the brand Radisson in the world. Unfortunately, I have spent three nights prior the stay at Strad at another Radisson hotel in Stockholm - The Waterfront. The Strada has only one positive - the location. But services don't respect that you pay significantly more at Strand. The staff (front desk, breakfast, cleaning,...) acted very coldly. Unfortunately, every morning while leaving my room I was blocked by door-blocks used by the cleaning staff at the next room and the cleaning staff acted as this is their normal. But the assortment at breakfast was half from the other Radisson. Rooftop bar - closed. Just happy I could safe leave this hotel.

Lovely service and beautiful location. Roof top bar was a really cool addition. Would definitely stay again if we came back to Stockholm.

My daughter, who lives in New York, and I met in Stockholm to celebrate both of our birthdays together, with plans to spend this special occasion in both Stockholm and Copenhagen. This trip was very important to us — it had been planned for a long time, and we had carefully organized every detail to make it memorable. Unfortunately, the hotel ruined the experience from the very beginning. Even before our arrival, they did not even bother to reply to my request for an early check-in and instead sent only an automatic message offering us the option to pay for check-in in advance. When we arrived, the situation became even worse. The receptionist was an extremely unpleasant and unfriendly young woman, and despite the special occasion, there was absolutely no willingness to accommodate us or show even the smallest gesture of hospitality. We had to wait for the standard check-in procedure with no flexibility at all. The room itself was freezing cold, and the heating was terrible. Their solution was to bring us a small portable heater, which we had to step over in the middle of the room. Honestly, this was shocking for a five-star hotel in the middle of a major European capital. After that, we traveled to Copenhagen, where we had the perfect comparison — the service, attention to guests, and the entire hotel experience were ten light-years ahead. Never again with Radisson, anywhere.

rooms a bit small but modern and clean, Restaurant/bar - nice atmosphere, normal 4* breakfast, localised directly at the harbour near city Center - perfect for a city Tour.

Excellent centrally located hotel with some great views Breakfast was excellent as was the service , Fantastic omelettes made to order