Ickworth Hotel

Went with my partner for her birthday. On the morning of our trip we received a call saying we had been given an upgraded room which was a pleasant surprise! Upon arrival our room was ready before time, so that was good, and we spent time walking around the Ickworth Estate, and had a swim before dinner. The food was very nice if a little expensive ( for what it is), the staff were very friendly and helpful. The room (De Walden), was comfortable and clean if a little tired. The bed was large and comfortable. Breakfast was ok, not that much of a selection but what we had was nice. Overall a pleasant experience 8/10.

Wonderful stay in beautiful surroundings. Loved our room (Kitty). Old fashioned with a modern twist. Made very welcome upon arrival. Food great along with service. Had dinner and breakfast. No complaints from either of us. Very tasty. Will definitely be returning.

My husband and I stayed at The Ickworth with our 5 month old baby. The hotel staff were really helpful even prior to our visit by allowing us to book in compliementary sessions for our son at the creche (for 2 hours at a time), asking us about what items we would like in our room etc. When we arrived we were all very impressed by the room size and the facilities available. In our room we had a bottle warmer, fridge for cooling bottles, bottle sterilizer, changing mat and cot as well as the other usual facilities. On top of this we were also amazed by how much the staff were willing to help us, providing a bottle cleaning service and doing this 'ad-hoc' sometimes. This fantastic level of service also extended to our meal times and the staff at the creche, when staff were at pains to make our stay as stress-free as possible. We just stop short of the full 5 star review as the food was pricey for what it was and some areas of the hotel were dated and in need of renovation (which in fairness is going on). Also it was a shame there was limited space for changing within the swimming pool area. On water, in spite of their being 'hot water' signs all over the place regarding the taps and shower in the bathroom, you are likely to forget! If you have small children I'd make sure you're careful when running bath/shower/taps. All in all I think both of us had our expectations surpassed by how easy the holiday was for us when being in the hotel, the facilities provided were fantastic. I would recommend this hotel for a holiday with young children.

We were almost fooled when we pulled up to the hotel and walked around the grounds before our check in. Unfortunately when you go into the hotel you're met with a dated, dirty, miserable hotel. It’s understandable that the building is old but it doesn't excuse the fact that the carpets, windows, bathrooms etc are dirty and dusty. The carpets in our room didn’t even reach the wall in some parts! We stayed out of the hotel and room for as long as possible. Which isn't ideal considering the luxury price tags for the stay. Once we got back to the hotel we spent the evening debating whether to pack up and drive home. The room was boiling which isn't ideal with a baby. There is no AC but we received a desk fan upon request. When we got into our room the window was wide open probably because staff know how hot the rooms are. This meant we had about 4 or 5 flies in our room. We had breakfast included in our stay… The food was ok. There is a continental breakfast section in the middle of the main hall way incase you want to awkwardly get in everyone’s way who’s walking past. The staff were miserable and all very young. I can’t blame them for their mood though, I imagine I’d be the same working there. We planned on going swimming at the pool but I can’t comment on that as we were so desperate on leaving we didn’t bother. When we checked out we weren’t even asked how our stay was. I can only assume this is because they hear a lot of complaints. If you would like to visit the Ickworth estate then maybe just visit for the day and enjoy the grounds.

Our (three) rooms were the mid-range 'classic' style. There was some need of refurbishment of some items in the rooms but that reflected the age and ambiance of the property. The ensuites were modern and up-to-date. We had dinner, bed and breakfast and the food was of a high quality with excellent service.