Ickworth Hotel

The Ickworth is definitely family friendly, but certainly not luxury! Positive points - grounds and adjacent national trust are beautiful, swimming pool warm, kids club (if there is space!) very handy and staff are all lovely/happy to help. Negatives - food is incredibly overpriced for what it is, lots of the facilities (cinema room/games rooms) tired and basic, and the rooms are more geography field trip than luxury- mismatched stained furniture, old TVs, very basic cramped bathroom, and no real ‘luxury’ touches. Would probably put us off other hotels in the chain at the price points they are marketing at. Tip if visiting- the cafe in adjacent national trust (free to visit for guests) is significantly better for lunch, and bury st Edmund much better for dinner with only a short drive. Also if staying in the lodge, there is no room service etc and you can’t easily park directly out the front of hotel so worth considering in bad weather with small kids

Convenient and it was lovely to visit here for an enjoyable lunch. A pleasant space, albeit under some refurbishment. A good menu with ample choices led to some very tasty fare. Finished with coffee and cappuccino. Staff were pleasant and friendly. A relaxing interlude.

Really disappointed. No atmosphere, poor service, standard of the afternoon tea was distinctly average, couldn't really believe it. Sloppy service, real lack of management or care.

Went for a meal as the voucher which was given to me as a gift did not cover Ickworth House and only covered the food. The restaurant is currently undergoing renovations so I have restricted my review to the food and service. The menu is limited and I had a burger which was tasty. The service is very good; young staff who were attentive and keen. The prices werer high however and for two meals with wine and drinks we paid over £130 for what I could get for less than half the cost elsewhere.

We have stayed here about 7 times, which tells you something about this place as we keep coming back. What it offers is incredible, we bought our daughter with us who has 2 small children and they made the most of all the facilities for children including child care. Her son still asks when he can go back. On another occasion we brought our friends who were impressed by everything. As this hotel is closing for refurbishment soon we hope to get another stay in as its the perfect place to bring your bikes as there are so many cycle routes on the estate. We usually stay in the Lodge, but have stayed in the main hotel as well. Breakfast is brilliant, staff wonderful, facilities amazing. Just hope when it reopens we can still afford to stay here as its in my top 5 hotels.