Sun Valley Lodge

We stayed at Sun Valley Lodge Sept 9-11. We stayed in a Terrace Suite with an amazing view. Upon arrival we noticed room was a little warm. Temp was at 71.5 in bedroom, living room was 74. Set thermostat to 67.5, went to dinner, approximately 2hrs. When returned temp had risen to 72 in bedroom and 74 in living room. Called front desk, they said maintenance would be right up. After 45 min, we called again and said we were going to bed and would leave windows open, would call again in morning. We did call again, and even went to front desk to request someone come while we where present in room, they sent maintenance up, he went on roof and said adjusted air flow and changed filters. He set temp in both rooms to 69.5. Bedroom finally got to 70, living room stayed at 74. Manager on duty was not there when we checked out, so I called this evening at 5:30, she said she knew nothing about it. We had a wonderful time, enjoyed everything, but would expect something for A/C not working in one of the nicer Suite Rooms. Room number was 334. The Rhodes

Allows child in diapers peeing in hot tub despite multiple complaints. Totally unsanitary as well as being too hot for a baby so also unsafe!

The service was exceptional from the check in (Mar 20 - 24), to transportation, housekeeping, bars, restaurants - top notch! Ryan and Justin at valet were so accommodating! Brandon the bartender at the Duchin was the best! The experience was outstanding!

My wife and I stayed for a long weekend just before Christmas. The lodge has an airport shuttle that picked us up and dropped us off at the airport in Hailey. The interior of the lodge is really nice. Photos lines the walls of the hallways and it's a bit of a trip down memory lane for the area. The room we had was very nice and spacious. Housekeeping was very thorough on the days we stayed. Our room had a view of the ice rink, but we kept the curtains drawn because the outside of the windows were filthy. We had dinner one of the nights in a restaurant in the lodge, but the food was pretty awful. Overall a lot of pros to staying here...but it's not perfection, and the price is extremely high.

We just completed a two night stay. The hotel is very well run in my opinion. Our 2nd floor room was spacious and clean. Probably would not want a 1st floor room as the windows are right at ground level. The staff was efficient and friendly. The food was excellent. We especially liked the Austrian themed breakfast place called Konditorei. The shuttles for skiing, airport transportation, going into the town of Ketchum all easy and well organized. No complaints!