Capella Sydney

We had an exceptional stay at the Capella Sydney. From the moment we arrived, the service was outstanding and the hotel itself was absolutely beautiful. The facilities, attention to detail, and overall atmosphere made our visit truly memorable. A special thank you to Piya, who was incredible throughout our stay. She went above and beyond in helping to organize our trip and took the time to ensure every detail was taken care of. Her warmth, professionalism, and genuine care made our experience feel truly special. We would highly recommend Capella Sydney and look forward to returning in the future

We had a very enjoyable three-night stay at Capella Sydney and would rate it 4 out of 5. We stayed in one of the standard rooms overlooking the atrium and were impressed by the generous room size, thoughtful design, and how quiet the room was. The service from all staff was excellent throughout our stay, with a consistently warm and professional feel. There were two drawbacks that stopped the stay from being perfect. The in-room fridge was extremely loud and, because it sits within the joinery facing the bed, we had to turn it off for the entire stay. Breakfast was also disappointing given the price and positioning of the hotel. We expected a broader range of options, particularly compared with Regent and InterContinental hotels. The fruit selection was limited, the pastry range was small, and on two mornings in a row our breakfast order was incorrect. The toast was also poorly toasted and the bread options felt limited. Overall, a beautiful hotel with excellent rooms and service, but the breakfast experience and room fridge issue need improvement at this price point.

From the moment of arrival to departure, a flawless experience. The valet had the baggage delivered, removed and stored for me in the blink of an eye. Front desk and waiting staff were exceptionally polite, polished and accommodating. The housekeepers were top notch, polite and friendly. Rooms spotless with all the creature comforts. It was very relaxing. I enjoyed the heritage feel of the building with the benefit of modern and elegant rooms. I stayed several nights at the beginning and end of my Australia itinerary. Missed the soaker tub on my second stay. The pool is glorious. The only thing I struggled with was the menu at Aperture. The food was excellent but somehow the day I was there, I wanted something simpler. Breakfast was a highlight and the coffee was always good. I look forward to my next trip to Sydney.

Wanted to organise a special day for my Mum for mother's day. It was a truly beautiful experience sitting under the kinetic flowers in the Aperture. Mum was so chuffed and had the loveliest time. The service was impeccable and the food was truly beautiful. Mum is now 85, and every mother's day counts. Thanks Capella for making this one so memorable.

Amazing hotel. It is a five star experience, which means it's not cheap. But every detail is taken care of, from the flowering ceiling art in the bar to the well appointed rooms to the excellent breakfasts. We were upgraded to a one bedroom suite on a high floor. The room was large, very stylish and comfortable. The closets and the bathroom were very large and the toilet featured a Toto washlet. The bed was very comfortable. We can't say enough about the incredible service. Halfway through our stay, the washlet stopped working. The hotel staff were on it quickly and when it couldn't be fixed, they immediately moved us to another room, helping us any way they could to make the move effortless. The staff at the restaurants were friendly and helpful (Sanjeev, at breakfast, made sure we had whatever we needed and was a great source of information for local, Nepalese restaurants). The only quibble - our room(s) looked across at an office building and we could clearly see what was going on in the offices. The question then is, can they see what we're doing in the room? Unclear, but be forewarned.