Capella Sydney

The exceptional team at Capella have a personable and professional way of making each guest feel special, valued. To be remembered and so warmly welcomed a year since my last visit, including with room preference (thank you Sam), was deeply appreciated. Flawless. Art, cleanliness, ambiance, breakfast, pool, spa, the bed (!) sleep quality, concierge and curated offerings. While the bar was reserved by several business groups during my stay, the Capella guest living room and cafe offer alternate spaces. Capella appears to balance business and public access/use, without compromising leisure guest experience. Impeccable management and one of the best for a start to finish seamless guest experience. Thank you Capella!

We can’t rate this hotel highly enough…everything about it is first class.We stayed for five nights over Christmas and the staff couldn’t do enough for us.It is one of the best hotels we have stayed in anywhere in the world. The location is very near Circular Quay making the opera house and bridge very accessible. The facilities are amazing…offering a spa and swimming pool with a jacuzzi pool,sauna & steam rooms on the sixth floor.

Beautiful property. Great Front Desk and Management lead us to have two incredible stays here that we did enjoy. Will certainly be back once in Sydney again. Thank you Capella!

Anyone who stays here must surely give it 5 stars - despite the couple of issues - because what it does well, it does exceptional. The staff. Easily the best customer service staff I’ve ever been with anywhere in the world. Trained to absolute perfection. The ambience and the decor. Beautiful. Just beautiful. Food quality. Outstanding. Cleanliness. Impeccable. Perfect. Amazing. So all the above is above 5 star. So then the small issues cannot reduce it below 5. My little niggles? The taps to turn on the shower are right inside the shower itself so you get wet with cold water every morning when you turn the shower on. Not well designed that. The bath. The bathrooms are well appointed but modest in size. There’s a blooming big bath there which is simply out of place in a small room and gets in the way of just about everything. Were I the boss here, I’d take most of them out and give customers the booking option of with or without a bath. Most don’t ever use one anyway. Take the bath out and the room would be materially better. Hugely so. Turn function into opulence.

Capella Sydney and their indefatigable team have genuinely added to a lovely stay in Sydney. Beeing portuguese, European and a architecture enthusiast, it was amazing to visit the enchanting heritage and the contemporary dynamics in Sydney. Capella Sydney certainly contributed to the charm of the experience. I was raised believing that we should spend more time praising than complaining, Capella Sydney earned our praise. We are deeply grateful to everyone at Capella: from the gentlemen at the doors to all the staff at Brasserie 1930, The Living Room, Aperture, Auriga and reception desk. I sincerely recommend!