Crown Towers Sydney

This is a great place to say the hotel is beautiful. The rooms are beautiful. The service is top class. The staff are very experienced and a very well mannered compared to the other casino in Sydney. This place leaves the other place for Deb. The other place reminds me of the toilets that exist in Atlantic City. The pool area is magnificent. The food is beautiful. The range of restaurants is wonderful. The area surrounding Ranga is beautiful and very walker friendly. It’s so easy to get your own public transport. It’s a dream. Why would you drive when you can get a metro here? Take a chance and you’ll never stop coming back.

We stayed here a second time as a family of 5 in a two bedroom suite. The room had ample space for the children and the rooms itself had spectacular views. Breakfast buffet was a highlight once again with the children and the service was good. Being in this part of Barangaroo is always convenient for dining and sight seeing. As we were there for a wedding, our babysitters were able to occupy our children with the nearby playgrounds and ice cream parlours.

What a treat! As Sydney residents, we booked a night at The Crown to celebrate a big anniversary and asked if we could have a nice view, knowing that these requests are not always possible. But the hotel’s team went above and beyond to make us feel special and valued customers! From a call the day before arrival to see if we needed anything to help us have the best experience, to a fabulous welcome and incredible upgrade from the lovely Grace at Reception, messages from Tony at Concierge to welcome us and say our suite was ready early and a hand-written note waiting for us with a bottle of champagne. Really impressive thoughtfulness. Stephen at the pool was friendly and efficient without being pushy and Jean at checkout completed the top notch customer-service experience with genuine warmth, great eye contact and warm wishes for the rest of our celebrations. For us, these human interactions are where the special memories lie and it’s quite unusual in a busy world where you leave a hotel feeling that it couldn’t have been better. We will definitely hope to return, a perfect staycation!

From check in to check out, the service is of the highest calibre. The staff are friendly and very helpful. The food is also of the high standard.

Today i visited the crown hotel for the first time. Besides how beautiful the casino Is, i was particularly impressed by the friendliness and professionalism of the staff in particular the Russian concierge lady whose name i think is Dana or Dena. She kindly took the time to find me some flowers for my daughter who had forgotten her corsage for her year 12 formal.