Hilton Sydney

The location of the hotel is great. Close to Westfield shopping mall and about 20 minutes walk to Circular Quay, the Opera House, Bridge and Botanical Gardens. We were given a room which had extremely limited space. As our travelling included business there was little drawer and hanging space available to unpack everything. Amenities in the bathroom were very limited. As loyal Hilton members we drew this to their attention and it was dealt with the following day with a larger room and a bit more storage but not full length wardrobe space. During our stay we had a bit of an odd service in the room. Turn down service a couple of times but not every night. Amenities not replenished.

Only stayed for 1 night whilst transiting. Recently renovated and very clean. Bathroom on the small side, however nice facilities.

The Hilton Sydney was a wonderful hotel from the time we arrived till the time we left. Everything was on schedule and the service was excellent. The hotel breakfast is wonderful with plenty of options. There is a buffet and an omelette station. Everything about the hotel was great and I would definitely recommend it.

(+):- location -early check in -full window blinds -filtered water tap in the bathroom -life cooking for breakfast (-): -lobby with no atmosphere -we were going for my daughters bday, most 5star hotels honourit somehow with a piece of cake, card, balloon, happy bday at reception. Hilton Syd did nothing. -gym/pool area is the worst have experienced in years. It's under Fitness First and the hotel does not seem to bother. Eg. no towels for pool. The pool area is old and dirty. The water is very cold. People from outside can enter. They close as soon as 6pm on weekends. 5 star hotel should not advertise pool as a hotel facility since the pool does not meet any standards close to the hotel ones. - no pancakes for breakfast - barista made coffee for additional $6 - I asked for a QVB view for breakfast, the lady said there is no available, so I needed to go and show her there were actually 2 tables. She gave us one more in the back as the other was "taken". People came to it 30 min.later though - housekeeping seems lost, they wanted to enter 30 min prior to my check out Not worth the price. Not kerping up with the brands quality. There are better options in the cbd. Will not be coming back

We really liked this hotel but there are a few issues that need attention. We checked in after arriving on a cruise ship. The staff were very helpful and checked our bags so we could explore the city until our room was ready. They also gave us early access to the Executive Lounge. Our room was very nice. It offered great views from a high floor and was very spacious (mini suite). Unfortunately, there were some maintenance issues. During our first night, the AC leaked water on the tile entry floor. My wife fell, fortunately not getting hurt. This was fixed promptly. There were also problems with the shower controls. There was one attempt to fix it before we checked out but it wasn't successful. We are Hhonors Diamond so we have access to the Executive Lounge, which is a very nice space. The food and snacks were nice but we did wish that it stayed open a little later ( 8 pm is a little early). We also had the option of having breakfast in the restaurant. It was excellent and had a wide variety of options. Guest have access to a private fitness center in the lower level. It's large and well equipped although the pool is set up for laps rather than relaxing. All of the service staff were helpful and very nice. Other than the issues noted, we enjoyed the hotel and plan to return.