Hilton Sydney

Not a great overall experience for me. Stayed multiple days, each morning I turned on the "make up room" which then signals a "green" light that the room should be cleaned. I came home that night to find that the room was untouched and the green light was on. I called the front desk and explained what had happened, just make sure if we cleaned the following day. I heard nothing from Management - no sorry it happened or check to make sure things were to my satisfaction. Very disappointed. The other annoying part of the stay was after taking long flight to get there, no bottle of water in the room, I guess the assumption is everyone knows to bring their water bootle to Hilton Sydney. The glasses in the room were not particularly clean, I instead ventured out and got my own bottle of water. Room service, you order online, in remarks asked for Ketchup & Mustard, received only 1...... the little things.... Positives - Lily (?) at front desk was great. Friendly, professional, helped get me a room before check-in, was wonderful. Gym access to Fitness First top class. Excellent facilities for staying at hotel and very convenient. Hotel location very good! It is the little things that make you a 3 star, 4 star or 5 star, this hotel seems not put any extra effort to make your stay more enjoyable.

I attended AHICE at the Hilton. The Hilton has always been a fantastic conference venue but i was particularly impressed by the high quality of f&b and the hospitality of the staff. High tea on arrival was really lovely, the smoked salmon finger sandwiches were phenomenal, i ate four. Fantastic dilmah tea selection including iced tea! All the food was delicious and beautifully presented, however the mushroom oriechiette in the parmesan wheel was next level and I've thought of it many times since. All of the staff were so warm and attentive and the exec chef is clearly doing an amazing job - well done!

We stayed two nights here. The best thing about it is it’s location. Conveniently located close to town hall station. Close to Hyde park and and walking distance around 2km from opera house and botanical garden and Macquarie’s chair. We stayed in level 27. The room was comfortable and had a nice bathroom with seperate shower and a tub. We didn’t spend too much time in the room. Overall we had a pleasant stay

Wonderful team here as always - it’s why I stay here several times per year - exec club staff are super, Aryani is great as are all the team.

What a poor decision by the greedy management to relocate the executive lounge to a dungeon location with no windows. What a shame and let down of premium customers, whilst other competitors try to enhance the guests experience, we have Hilton Sydney sacrifice great experience for the extra profit, which is already expensive.