InterContinental Sydney

Fantastic hotel, great location, outstanding breakfast

Loved arriving at this hotel, Monika on reception was just wonderful. On opening our harbour bridge view room, the curtains opened and the view revealed itself, what a classy touch. The room was gorgeous, the bed divine. The bathroom wonderful. However, I’m not sure the designers had thought of the guest experience. The sofa faced into the room and not facing the view, as did the bed. The mini bar and food took up so much room that it was hard to make a coffee or cup of tea. There was something in every drawer, from hairdryers, to laundry bags to shoe care etc. making it hard to put our clothes away. We had to move everything first. Breakfast was also very poorly laid out and designed. Very hard to walk past the hot food area without people stepping back with hot items. Hot drinks take forever to come to the table. There’s not an egg station so these also take a while to come to the table and then you have to get items to go with the eggs back at the buffet. Difficult to get to the Breakfast Reception entrance when meetings are going on in the adjacent rooms, corridors are blocked. BUT, the food quality at breakfast is amazing. Just some aspects of the guest experience are poorly designed and for AUD55 we expected more. Fantastic location, just minutes from Circular Quay and a short walk to Darling Habour.

The welcome was v smooth and warm as we arrived late post 9pm and we had snack in a treasury which was v good and fast . Then the suite was stunning and comfy , awesome views and club lounge was v busy but great as staff did a v good job ! Excellent coffee and cocktails plus housekeeping did a v good cleaning and resetting the suite perfectly 🙏 thank you we are back soon 🙌

We had a harbour view room which was lovely: very spacious and clean. No noise from outside but there was some noise (baby crying during the night) from the room above. Breakfast was plentiful. A lovely historic hotel, very well situated for the circular quay, the Rocks, and the botanic gardens.

Terrific stay. Well appointed rooms, great view, bed very comfortable and shower great. Breakfast very impressive, catered for our dietaries really well. Service first class. Our second stay and we will be back soon!