InterContinental Sydney

Overall an excellent hotel. This was our first day in Australia and we immediately found the rooftop bar which has superb views over the harbour, bridge and opera house. Hotel was very clean and the staff so helpful. Best of all was the breakfast which each day had a wide and varied selection. Very clean & modern.

I am currently staying at the hotel , checked in yesterday and will remain for several more days. The hotel is spacious and clean. Upon entering I found it be very calming - the palette of greens and natural materials works beautifully . There is one huge draw back - the staff ! They are incredibly rude and abrupt . The interactions I have had so far from checking in to being seated for breakfast, left me confused. Each interaction was met clearly with an employee who lacks training in hospitality . The idea is to make guests feel welcome so they choose to revisit . All conversations were quick, superficial and there was no intention to provide further assistance . Also, the front desk staff have no experience or knowledge of the local area ? On three occasion's a staff member simply said ‘ I don’t know ‘ and continued on with their business . Very peculiar. As an Australian coming home to visit , the employees are certainly not representing the friendliness, kindness and warmth that is associated with Australians internationally .

I have booked this stay at Intercontinental Sydney and the views did not disappoint. I have arrived earlier than expected so was able to experience the pre arrival lounge on the 31st floor which serves refreshments and offers a view of the opera house and harbor bridge Upon checking in, i was amazed by the room and view of from the room and with VividSydney on the backdrop The breakfast buffet offers a lot of options across different pallet It was a great experience and will do it again in the future Kudos to the team

Old school elegance, no modern frills, in a upscale neighborhood. Everyone on staff was super friendly and helpful. Would definitely stay here again. The breakfast buffet is probably the best I've had at any hotel. They have their own fresh juice station to press your own fruits.

Excellent location near Circular Quay. Not cheap but on par for an Intercontinental. Friends recommended it and that was one reason for selecting it. Unfortunately, it was a very crowded weekend. I specifically asked for a quiet room away from elevators but our room was right next to the elevator and I was told there was no other choice. Fortunately the room was pretty quiet. Good breakfast buffet. Housekeeping a little iffy - did not replace toilet paper when it was clear we were down to less than 1 roll. Generally, I had to leave a note and be very specific when we needed supplies refreshed. The only clock was an analog clock that was difficult to see at night (and that needed a new battery - we had to ask twice for that). In all, I would stay there again due to location and level of luxury