Sofitel Sydney Wentworth

From the moment I walked into this hotel I was impressed. There are very few luxury hotels who get their service right: that perfect mix of friendliness and courtesy. The Sofitel does. Their staff are a delight: dropping a bag, check in, check out: I felt very much like a welcome and valued guest. The hotel was immaculate and obviously very well cared for. It was about a 20 minute drive from the airport. It also nails the 'moody elegant European" vibe that some hotels struggle with: some of them end up dark and badly lit - but the Sofitel got it right. You could be in any country in Europe, it's very well done. The rooms are big enough to relax, and my room had a shower over a very deep bath - lovely. Everything worked perfectly, and I loved the sensor lights under the bedside tables, particularly because I had drawn the block out curtains. The bathroom was immaculate, and the towels and bed linen had that lovely very faint smell of bleach, so faint it's barely there, but enough to be reassured that everything was super clean. I didn't use the mini bar or the coffee, but there was a pod machine and two (good) bottles of gin plus normal mini bar delights. There is a makeup mirror - a really good one - and ample lighting in the bathroom (see earlier comments about moody decor). There is also plenty of room to hang up dresses/clothes. I've saved the best till last - the bed. The lady at check in told me they have the best beds and she absolutely was not exaggerating. Soft but not squishy, and just so comfortable - one of those beds when you feel like you are just supported but can't really feel anything. And a proper duvet/doona and a ton of pillows. I was very happy. We had a function at the hotel and the food was brilliant as well. All in all, I'm sad I only stayed one night: I'd love to spend a week there. If yoúre thinking about booking, definitely do it.

My family and friends stayed in this hotel a year ago (interconnected rooms) and we had a great stay, friendly staff and food was tasty.

Sofitel never disappoints me. This is my fifth stay at a different Sofitel hotel, and each one has always met my expectations. Honestly, if this hotel had a pool, it would be one of the top three hotels in Sydney for me. But even without a pool, I still give it a 5-star rating

Recently stayed for our 80th Birthday and 57th Wedding anniversary with families. All aspects of our stay were superb. Great welcome to room which was very comfortable and unbelievable Food and service at celebration lunch. The whole atmosphere and presentation of the hotel was positive.

No one at check in and self check dud not work, when I could access my room the aircon did not work, and the shower was a slow drip no pressure. There were small lights around the room with no accessible off switches. The cafe served the world’s worst eggs Benedict. It was stone cold and it could not be cut at all. No amount if sawing at it worked. It was the most appalling breakfast I’ve had. Disgraceful.