Sofitel Sydney Wentworth
Sydney, NSW, Australia
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About the Hotel
Amidst the vibrant bustle of the Sydney Central Business District (CBD), Sofitel Sydney Wentworth offers a luxury escape without equal. Experience a heritage-listed hotel that combines French elegance and traditions with sophisticated comfort, creating the world class 5-star destination for the most discerning travelers. Ideally situated in the heart of central Sydney’s business and shopping districts, this hotel is conveniently located twelve kilometres from Kingsford Smith Airport, 500 metres from the nearest ferry, train and bus stops and only minutes from famous Sydney attractions like the Opera House, Circular Quay, The Rocks and the Royal Botanic Gardens.
Location
Sofitel Sydney Wentworth
61-101 Phillip Street
Sydney, NSW, Australia
2000
Nearest Airport: SYD
Features and Amenities
- Dining
- Restaurants
- In-Room Amenities
- Flat-Screen Televisions
- Pillow Menu
- Work Desks
- Nearby
- Historic Sites
- Shopping
- Train Station
- Public Transportation
- Interests
- City
- Hotels
Reviews for Sofitel Sydney Wentworth
Acceptable Stay, but Club Lounge Struggled During Vivid Sydney
I recently completed a 3-night stay at the Sofitel Sydney Wentworth. While the overall stay was perfectly acceptable, my initial experience at the Club Millésime lounge left a lot to be desired. On Friday night, coinciding with Vivid Sydney, the lounge became severely overcrowded. The team seemed unprepared to manage the seating capacity versus the number of guests, resulting in a frustrating hour-long wait just to obtain a seat. Fortunately, management improved the situation the following day by opening up the outside seating extension. As a Platinum Plus member, I was also disappointed that the hotel did not offer me an upgrade offer, which I do understand; during VIVID, the room occupancy must be packed, but the receptionist should explain and apologise for unavailable upgrades. That should make this visit feel more comfortable. Finally, the staffing issues extended to the front desk. At checkout, there were 6-7 guests lined up, but only one staff member was on duty. Having a backup team ready to step in during peak departure times would make the process much more convenient and reflect the standard expected of this brand. The property is nice, but management needs to better anticipate capacity during major city events.
flyerkris - Thailand
Great service
The beds and pillows were super comfortable. Had the pleasure of the corporate lounge. The food and service were exceptional. The reason for the positive review is however, our waiter Deryan. Super happy, attentive and all round just a positive person. He made our already beautiful stay better. Will come back!
Ben P
Charles is the king.
Charles made our stay for our anniversary very special. Nothing was too much trouble and he was so happy to help. Thank you Charles & Sofitel Wentworth for such a memorable stay.
Jodie W - Bendigo, Australia
A very good start to our Sydney stay.
Charles provided outstanding service when we needed to change rooms. Thanks Charles
bobcraw123 - Weston, Australia
Great All Rounder Customer Service Unforgettable
Outstanding hotel the Customer Service in every aspect is of the highest of excellency...Location,Atmosphere, Rooms and value the Best
Kathryne J
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