Fairmont Taghazout Bay

We travelled here October half term and had a lovely week in the sunshine. Hotel pools are great and beach just outside - all beautiful and loads of sun beds. The restaurants were all great for dinner - there is very little outside the hotel in walking distance so we were limited to eating at the hotel. But food was nice and service excellent in the evening too. HOWEVER - the lunch service at beef and reef was terrible. Twice we ate there and both times waited well over an hour for food. The second time we complained and they didn’t charge us. But ours kids were miserable by this point. The service around the poolside is also terrible. If you manage to locate someone to order a drink from you can then expect to wait around 40 mins for your drink to arrive if it turns up at all. For the price of the food and drinks you expect more. Same with food around the poolside - very inconsistent with whether it will arrive within an hour of ordering. But the rooms were clean and all staff were lovely. Just needs big improvements in daytime service. Also our room wasn’t ready at 3pm to check in. We had a long day travelling then were made to wait 40 mins to be able to go in our room which was frustrating.

The hotel was great. The location right next to the beach and local village were amazing and made me want to come back. There were many pools catering for everyone, such as an adult only pool with a bar. And a lively, big family pool with a restaurant right next door and popcorn, donuts and other sweet things being sold. There were many different restaurants all serving different cuisines such as, Japanese, Italian, “beef and reef” and tapas. Each one offered amazing unique flavours. However there were some problems which need to be worked on. Firstly, the rooms were quite slow to be cleaned and room service was also quite slow. The food wasn’t always fresh and orders weren’t always perfectly accurate. The hotel also occasionally failed to help plan things These problems however, did not stop me from having a wonderful holiday

I visited Fairmont Agadir for a day pass, mainly to test the experience before deciding whether to stay there for my next holiday hoping to avoid the usual disappointment I’ve had with other so-called luxury places in Agadir. The setting itself is absolutely beautiful. The view is breathtaking, and at first glance, the venue feels every bit as elegant as one would expect from the Fairmont name. Unfortunately, the reality didn’t live up to the surroundings. Service was acceptable, but the food quality was far below expectations. The meat in the paella was overcooked and of very poor quality, even after asking twice for it to be medium-rare. For a restaurant called Beef & Reef, it’s truly a shame to serve such disappointing meat. To make matters worse, we found a hair in one of the small cakes. The dessert was taken away quietly, and no one came back to apologise or offer any explanation. It’s such a pity that a venue with this kind of potential and stunning location is managed by careless staff and inattentive managers. Sadly, this experience confirmed what I had hoped to disprove that luxury places in Agadir often fall short of the standards they claim to represent.

Late checking us in ignored on arrival - then no late check out given Slow service didn’t feel like 5 star One of the worst hotels we have stayed at

My husband and I stayed for 5 days and it was perfect. Weather was 29 degrees daily although got cooler in the evening The rooms are large with lovely bathroom. We had a separate rainfall shower along with a stand alone bath. We was on ground floor so the doors opened onto a lovely green area. The restaurants are some of the best we have eaten at and we live in London and have travelled to a lot of countries. Our favourite was the Tapas restaurant which we went to twice. The food was amazing, large portions great ambience with the flame heaters and watching the sunset. We also went to the Japanese restaurant twice which was also of the same standard and the DJ Was great and sushi lovely. Beef & Reef served amazing lobster and burgers. The drinks at the hotel are quite expensive cocktails around £13, bottle of prosecco £48. Can of coke £3 They will make cocktails off the menu if you ask. Breakfast also you can request Eggs royale, eggs benedict or pancakes and they will make for you. We stayed at the adult only pool & every morning the bar tender placed towels on our sun bed. There is also an outdoor jacuzzi. We didn't venture outside of the hotel too much, as there's not much around but the hotel offered everything we needed for a relaxing, luxury break. Highly recommend this hotel. Tip- there is a cash machine at the hotel as you cannot exchange uk money before you go only once in Morroco.