Palais de Chine

Very cool ambience. Clean room and everything works like a charm. Excellent location, right next to Taipei Station and shopping malls. The members of staff are friendly and helpful, special shout out to Andy who is amicable and full of knowledge. Had enjoyable conversations with him. Overall a fantastic experience. Thank you. Lin

I spent a few nights at Palais de Chine Hotel, and the experience was one of the best I've ever had! I got a very warm welcome, staff were super supportive. They always cared for me and provided the best options for every question I had. The facilities are wonderful, the bed are comfortable. I would definitely recommend this hotel to everyone, and will be pretty sure to come back when I get a chance in the future.

Review by C. Jensen, Room 1214 (Executive Lounge Guest) I stayed in Room 1214 from May 24 to June 4, 2025, and this has officially become my new go-to hotel in Taipei. I booked an Executive Room and was pleasantly surprised at check-in to learn it included access to the 17th-floor lounge, plus lunch and dinner at the main restaurant (not the steakhouse). The lounge quickly became my favorite spot—quiet, comfortable, and beautifully set up with drinks, snacks, and a sweeping view from the upper left corner when you walk in. From there, you can see Taipei Main Station, the freeway, and even Taipei 101 in the distance. It gave me a completely new perspective of the city. Having meals included made everything feel seamless. I only wish the lounge stayed open past 10 PM and maybe offered some warm snacks in the evening—but honestly, it was still one of the highlights of my stay. The room was clean and well-designed. Personally, I would have preferred a softer bed—not just the bedding—but everything else was in great condition. One day, housekeeping didn’t fully make up the room, but it was minor. In general, the housekeeping staff were amazing. They’re nearly 24/7, and one night when I accidentally left something in the lounge, a staff member brought it up to my room with a kind bow—truly memorable service. I also loved the in-room glass water bottles and filtered water machine nearby. It’s eco-conscious and convenient. I didn’t come across an ice machine (which would’ve been helpful), and the mini fridge didn’t get very cold—but those are small details. The gym was another quiet gem. Clean and peaceful, just what I needed in the morning. I do hope they consider adding or updating a few pieces: a bench, more free weights, some extra space, and ideally a rowing machine to help guests warm up properly. That would round out the space perfectly. The service overall was warm and professional. Special thanks to Andy at concierge, who gave me a thoughtful handwritten note in both English and Chinese, plus a Tripadvisor card, before leaving for his family trip to Japan. That was such a kind touch. I also appreciated Greeda in the lounge—she made every visit feel personal and welcoming. There was one unfortunate incident when a friend came to visit me for dinner. We were told we had to sit at separate tables because my meal was part of my room package—even though my friend was planning to pay for his own food. The hostess seemed a bit unfriendly about it, which surprised me since it was prime dinner time and everything else at the hotel had been excellent. We ended up dining outside that night. I brought it up in the lounge, and not long after, the shift manager (possibly named Alfo) came by to greet me and kindly offered a visitor discount for any future guests—a thoughtful gesture that I appreciated. Lastly, the location is unbeatable. Being connected to Taipei Main Station via the mall meant I could take the MRT, HSR, or buses easily without dealing with traffic, sun, or rain. Even friends picking me up had it easy—there’s a pull-up spot by the front staircase with an umbrella over the steps. Such thoughtful details throughout the stay. Only small tech note: the in-room AI system is mostly for music and lighting—it doesn't control the blinds like in some newer hotels, but that’s not a dealbreaker. All in all, Palais de Chine exceeded my expectations. I’m 99% sure I’ll stay here again—and I do hope they consider long-stay or return guest perks in the future. This place truly left a lasting impression.

It was a nice stay. The staff goes beyond nice and polite, genuinely made me feel welcomed. Kudos for environmental friendly water supply system and the water tastes normal. And for all the girlies out there, they use shampoo and conditioner that don’t dry out ur hair. Breakfast was also super nice, loved the omelette and Baozi.

All the staff are very nice and friendly, especially Polly. She provides excellent customer service for me. Besides, she also knows what I need. And I will be coming again.