Palais de Chine

We stayed at the Palais de Chine for our business trip in Taipei. The staff are extremely warm and welcoming and definitely go the extra mile to help the hotel guests. We felt very welcome and comfortable during our 3 night stint. We stayed in an executive room on the 15th floor. The aesthetic of the hotel is very pleasing and there is an executive lounge on the 17th floor which is complimentary as part of the executive room package. The lounge serves complimentary beverages and snacks and is open until 2200. Our breakfasts were included as part of our package and usually starts at 0630 to 1230. This is a buffet selection ranging from French pastries to authentic Chinese dishes. There is plenty to choose from and everything tastes really good! In addition you can order eggs (prepared in several ways) along with other dishes. Hot/cold beverages are included. We have seen from several reviews that the main issue with this hotel is the lighting. I do understand that this is part of the ambiance/decor the hotel wishes to portray. However, once you get used to the environment and you need to do some work (if you are here for a business trip like we were), the lighting becomes a real issue and a hindrance to productivity. Although many reviewers have commented on the dim lighting, and the management have replied saying they will take this into account, nothing has been done about this to date, which is disappointing. I think in the rooms, there should be the option for the guests to have the room brightness increased to their desired level. This lighting issue is the same in the business center as well as the executive lounge. This really needs to be addressed and acted upon. This may not have occured to the hotel management, but people with clinical issues with their vision, may have a lot of difficulty seeing properly especially when the lighting is dim like this. I would have given this hotel 5 stars but based on the aforementioned issues mentioned above, and seeing that these have not been resolved despite many similar historical reviewer comments posted, 4 stars is the maximum. Nonetheless, a great place to stay if you are visiting Taipei. The hotel is very close to the MRT and major malls!

Great location right next to one of the major malls connected to the main train station so good for shops and restaurants as well as the MRT. Harry Potter decor feel to the hotel. Did not have a pool and do not think it has a gym.

Liked this hotel. Boutique and interesting. Not the best club floor, small snacks. Breakfast buffet nice but not included with the club floor. Yes everyone was right lights are a pain to figure out. Comfortable room great bathtub! Good location. I would recommend and return.

Amazing stay, the staff is attentive and incredibly nice. Breakfasts are inclusive of local cuisine and international buffet. Rooms are clean and well organised. Massive thanks to John Lee, the Manager who made sure all my requests were taken care of and suggested amazing food spots and interesting Taipei points of interest. Recommended.

My husband and I stayed in the premier suite king and had an absolutely wonderful experience! From the moment we arrived at the airport until we departed we were treated with generous hospitality. Upon entering the arrivals area at the airport the limousine was ready and waiting for us. We were greeted warmly by Andy, who was so kind and had tea prepared for us upon arrival. We enjoyed checking in at the Executive Lounge, where Paulina was very helpful and answered all of our questions. Paulina helped arrange transport back to the airport after our trip as well, which was appreciated! We had an early departure and received breakfast boxes to-go that were delicious. The suite was stunning and had a great view of the city. The hotel is very clean and luxurious. Glass water bottles are provided in the room and there was a refill station on the same floor. We did the Michelin Dinner Feast package and loved our dinner at La Palais. Food at the restaurant on the 6th floor was complementary, and we really liked the beef noodle soup and Taiwanese pork chop. The breakfast buffet was huge and had great variety. My favorite was the braised pork and rice, along with the coffee with fresh honey comb. We really enjoyed our stay at this hotel and can’t wait to visit again! Huge thank you to Andy, Paulina, and all of the staff at Palais de Chine who truly made our stay so special.