Palais de Chine

We had a long flight from the USA and were delighted by the beauty of the hotel and the high level of service . The concierge on the 17th floor is a lovely delight . ULA and Vanessa went out of their way to ensure we were served with a smile and extreme thoughtfulness.

Stayed for 4 nights for our first visit to Taipei. Very well located for where we wanted to visit, and although it’s above the metro and bus station it’s nice and quiet within the hotel. Lovely large reception area with genuinely helpful and friendly staff. Quality, if slightly dated, furnishings and lovely to see so many works of art around the hotel. The hotel has a very relaxed atmosphere and the staff add to that with their friendly attitude and hospitality. Specious bedroom and air conditioning that works perfectly. Sadly we had an open bathroom and a circle bath which both my wife and I found uncomfortable. If friends were sharing the room there’s no real privacy. I also thought there was very little space to hang your clothes, about 2 foot of hanging rail to share for 2 people is not enough when they are in a 2 week touring holiday and the room has the space for more storage facilities. There was an also no bar in the hotel. After a day of sightseeing I like to get a drink,read a book and relax for an hour or two before going out for the evening. It’s not possible at this hotel as they don’t have a lounge area either. I did check with the reception desk, on 2 separate occasions, in case I’d missed it with it being a large hotel. Both times I was told there no where for me to sit and relax for a couple of hours - unless I wanted to spend £28 a day per person to access the executive lounge. I’ve stayed in dozens and dozens of 5 stars hotels throughout the world and never yet come across one without a bar.

Great centrally located hotel! Service was impeccable and had such a great experience with Andy at concierge who was kind, knowledgeable and extremely helpful

Lovely stay. Extremely comfortable rooms and the service was excellent. Anytime we called to ask anything it was promptly arranged. Special shout out to Mike Huang (concierge supervisor) for making our stay especially comfortable.

A super room. We bought lounge access as there was no bar and the area does not offer up a lot of local hostelries. The lounge was erratic in its offerings of spirits and wines but adequate. Well located for the main station. Massive breakfast buffet that was worth paying for.