W Taipei

I stayed at W Taipei on 29 March 2026 for one night and found this hotel exceptionally welcoming. The staff had already prepared a few pillows as requested (as I always have neck pain), and the staff members at the check-in section were friendly and welcoming. Special thanks go to Alice, who showed me around the hotel and notified me whether my room was ready (as I arrived early, it’s very considerate for what she did) ), and the lady at the breakfast restaurant with the pink hair, who introduced the breakfast in detail and followed my order for a Latte. The fitness centre was spacious and well-equipped. Most machines were adequate for travellers, and the whirlpool was comfortable too. Very impressive! What surprised me was the spacious room with a wide-angled view of Taipei City. The room was designed with attention to detail, like the phone charger near the bed, the phone shelf in the toilet, and the sofa near the window to look out at Taipei City. However, the room was a bit dim, the remote was not sensitive, and the shower valve was behind the shower (what?). There was no screen to block the shower water (which led to a slippery washroom floor), and the sink was much higher than the bathroom counter. But these tiny things did not adversely affect the top quality of this hotel. Thanks to W Taipei for your exceptional service; I’ll definitely stay here when I come back to Taipei. With love xx, Ben

We absolutely loved this hotel—everything was top of the line, and we couldn’t have been more comfortable during our stay. The location is fantastic, close to many attractions and just a short walk to the metro, making it easy to explore the city. We also appreciated being surrounded by excellent shopping malls, which made downtime convenient and fun. If you’re driving, just keep in mind that there’s no valet service, so you’ll need to park in the underground garage a few stories down. Overall, this hotel offers the perfect combination of luxury, comfort, and convenience—highly recommended!

Stayed for a short visit at the start of our trip, and would stay again. Lovely hotel. Great breakfast, and fabulous gym space (best hotel gym of our trip, and yes, we really use the hotel gyms). Upscale and not overly-crowded. Very attentive staff.

This was our first visit to Taipei, and our stay at the W Hotel was a wonderful experience. The hotel is in a prime location, within walking distance of shopping areas and a wide variety of restaurants. The rooms were excellent—modern, comfortable, and beautifully designed. Most importantly, the staff were exceptionally friendly and truly added a personal touch to our stay. During breakfast, we found it difficult to enjoy some of the Asian dishes due to the use of pork. Once we mentioned this to the staff, the chef personally came to introduce himself and kindly assured us that suitable options would be arranged the following morning. True to his word, they went above and beyond by preparing delicious dishes tailored to our preferences, which made us feel genuinely cared for. Overall, it was a memorable stay with outstanding hospitality, and we would gladly return.

We stayed for 3 nights in mid Jan. First on the positives - the location is unbeatable. It's connected to a metro station and situated right at a mall (the Uni-President Department Store), and there are around 11 or so other malls in the vicinity, with no lack of food options across the road as well. Next, the Wonderful room was modern and very spacious for two people. On to the negatives - my only gripe about the room is the lack of a shower door/screen. If you look at pictures of the bathroom you'd know what I mean. Essentially, the shower area is not completely enclosed, and you'd have to shower at a specific angle to prevent the entire area from getting wet. Marriott Gold Elite members are only given two bottles of Evian water. It was fine that I didn't get an upgrade on check in, but when I asked for a late checkout at 2.15pm (we had an afternoon flight and our driver was picking us up at the hotel at 2.30pm), the staff had an issue with the extra 15 minutes I had asked for, and needed to check with her manager (who said it was ok). It was bizarre that I subsequently received an email from W at 1pm on the last day telling me that I still had luggage in my room and haven't checked out (we were out having lunch). I think W should really work on its customer service given the price point they are charging.