Fairmont Tazi Palace

Absolutely gorgeous hotel with excellent service. The Spa was delightful and the staff extremely friendly and professional. We would highly recommend!

⸻ From the moment we arrived, the stay was frustrating. Our reserved suite was switched without consent, taking nearly an hour to fix, and staff even tried to overcharge us for the wrong room. Loud alarms went off in the lobby with no explanation. Communication with staff was slow and inefficient, as simple requests often required multiple people and delays. Dining was another disaster. Despite boasting several restaurants, most close at the same time, leaving long gaps where only slow, limited room service is available. Breakfast hours don’t align with Tanger’s late-night culture, and service was inconsistent and unorganized. Concierge service was equally unreliable—they assured us of a dinner reservation that never actually existed, leaving us stranded without options. Overall, this hotel failed in service, communication, and hospitality. We’ll never stay at another Fairmont again.

Very original concept and excelent ambience. The manager Issam was the most toughtful and kind host we could ask for. We had the signature dish (lamb shooulde) and it was incredible. It is a bit hidden and one must ask the hotel's staff to guide you there. But absolutely worth it.

Fairmont Tazi is not just about the place, but the people in it. The service was exceptional, and I wish I could mention everyone who made my stay incredible! From the Front Office, Salem assisted me with my booking difficulties, and Otman personally gave me such a warm welcome upon arrival. The outlets and pool were quite busy when I got there, but Housni was incredibly attentive—he made sure to check in regularly and ensured everything was running smoothly. His team in F&B was also genuinely sweet. From Crudo to Pool Service to Slounge, Ghali and Nezha ensured everything was perfectly done. During dinner, Omar was also very kinds to make me a one of a kind drink. A true definition of luxury! Hats off to Chef El Marsi for curating such an amazing culinary experience. I love luxury hotels, and I must say—this one is at the very top of my list!

This hotel is so beautiful, the view is amazing. We had great time at the bar with amazing cocktails, the breakfast is so delicious and the staff very friendly !