Villa Josephine

J ai tout tester mais la aue puis je diew a part que j avais pour habitude de fréquenter la Villa Joséphine, qui était autrefois un véritable havre de paix. Tout était impeccable, avec une atmosphère conviviale et reposante. Malheureusement, depuis qu'un monsieur semble avoir pris la gestion en main, tout a changé. On se sent constamment épié, ce qui crée un malaise. L'ambiance générale est devenue pesante, avec une animosité palpable qui gâche complètement l'expérience. C'est vraiment regrettable pour un lieu qui avait tant de potentiel.

Un endroit unique ,une grande maison de style coloniale magnifiquement restaurée par son dernier propriétaire, hélas décédé. Malgré tout , son personnel ( 30 personnes) continue à faire vivre ce lieu en respectant les volontés de leur patron disparu. On espère que cela pourra durer longtemps tant on a été bien reçu et choyé. Le parc et le coin piscine sont superbes. Les chambres immenses . C est un luxe très belle époque à un prix très correct pour les prestations. On le conseille vivement

The setting is pretty but that’s about it. Hotel is a smoking hotel so it reeks of cigarette smoke. No one we encountered spoke any English. Service was curt. They gave us the worst room in the house - very small and dark. The air conditioning was poor and there are no showers - only bathtubs.

Looks can be deceiving. From the exterior this hotel looks amazing, and the interior rooms are all beautifully appointed. I can’t show you because photography is banned in the hotel. Without a doubt, the worst service we have ever encountered upon check-in. The woman did not speak English and was, in spite of that, still able to be very rude to us. In fact the only word uttered was when she grunted “passports” when we arrived, no “Welcome”, no smile, just the grunt. She didn’t wait for us to join her to go up to the room. She huffed off, and we had to find it for ourselves. Once we got to the room she huffed off (again) without a single word. There was no communication about the location of the restaurant for breakfast, nor the time. We had to search to find what she had done with the key. The staff in the restaurant tried very hard to do the right thing, however, his English was so limited that communication was almost impossible. The breakfast provided included a tub of yoghurt, Moroccan pancake, coffee, orange juice, and bread basket. I was shocked that this was all that was on offer, and so asked for eggs which we were then provided with. The sad news was the boiled eggs were so undercooked they were inedible. I have enclosed the photo of the butter served at breakfast, upon opening the packet we discovered it was completely mouldy. Clearly there are major food handling issues here. The bathroom did not have a shower, just a bath, with plenty of mold. Do not book Room 108. My recommendation to you is to stay somewhere else if you want good service and decent food.

For our first three night stay in Morocco, this hotel was a fine place to recover and time zone adjust. The facility is a converted mansion with colonial furnishings, but modern ac and baths, no shower. The balcony living room, off the bedroom gives you sea views and breezes. It is located in a private residential area and there are no walking areas other than on the mansion’s grounds and a car or taxis is needed to get around. As a Muslim country, beer and wine are priced above normal, but if you stick to the Moroccan beer and wines which were fine, think early California (50-60s). Service is slow as the staff have to cover the grounds, from the pool/garden to the several dining and cocktail areas. The service could be better as we like to have our coffee after a meal with milk, which was forgotten twice. The rooms were as clean as you could expect in an antique furnish house. I would recommend this for the view and privacy, as a tourist, you may want a quality hotel in town.