Belmond Villa Sant'Andrea

A perfect spot on the east coast of Sicily. The staff was very courteous and welcomed us on arrival. Make sure you ask when booking about the location of your room/suite in relation to the reception and dining areas.

truly awful service in a gorgeous looking hotel. 25 mins from Taormina which becomes a bit of a ball ache with errors in booking spaces in the shuttle - when you’re booked in late at night and they’ve double booked spaces - there’s no way of walking back or sorting it and the hotel do not know how to handle it. Upon checkout we were not asked for feedback or if we had enjoyed our stay - he thrust the internal iPad into our hands with lifetime spend and loyalty category on - we are not supposed to see this. We got no tour upon check in or information about breakfast or the spa or anything. The concierge was not able to secure ANY reservations at all. Dinner at the restaurant on Easter Sunday was dire - we left early as did two other tables. Honestly this was a shambles of a hotel with unfriendly staff in every area. We categorically will not be back. We had stayed in July 2022 and loved it but it was like staying in a different hotel.

The location on the beach is fantastic with superb views and access to the water. Service could not be better and the staff are incredibly helpful and informative.

Stunning views, excellent food and drink, attentive staff, and luxurious, comfortable rooms made my stay here one of the most memorable vacations of my life; I look forward to the opportunity of returning.

I recently had the pleasure of staying at this wonderful hotel, and I can’t recommend it enough! From the moment I arrived, I was impressed by the warm welcome and exceptional service from the staff. They were always friendly, attentive, and ready to assist with anything I needed.