Tarrytown House Estate on the Hudson

We stayed here for a family wedding. Goosefeathers, the caterer, was excellent. However there were areas to be improved at the hotel. We asked for washcloth and bath mat 4 times and they never came. My son and his wife, the wedding couple, were locked out of the cottage (not their room) both nights. The grounds are lovely, the room was great. It could be excellent with a little tweaking.

My husband and I stayed in the main house/King’s mansion in a room with a rooftop terrace. We accidentally booked our room through a third party and booked this room but upon check in we were told that was not the room we were getting. However, Francisco worked with us and helped us and we got to stay where we wanted. Francisco went out of his way to help us especially since it was our anniversary. We loved the view and the room was very spacious. We also ate at the Goosefeather restaurant and while it was expensive, the food was excellent. The staff and bartender at the restaurant were great too. Thank you Francisco for your professionalism, kindness and attention to our situation.

Great place for a NY area visit with beautiful property, excellent food and very helpful staff!

I’ve attended work retreats at Tarrytown House Estate for the past three years, and it’s been a consistently great experience. The guest rooms are really comfortable; the food is excellent (including lots of options for special dietary needs); the surrounding grounds and trails are beautiful; and the meeting rooms are very nice. Special shout-out to Oralia, who organized our meeting space and kept everything clean, orderly, and well stocked. Looking forward to coming back next year!

Subject: Complaint Regarding Recent Stay and Conference Facilities – [Dates of Stay] Dear General Manager, I am writing to share my disappointment regarding my recent stay at the Tarrytown House Estate and the subpar facilities provided for the NYACP Collaborative Practice training held on your property. I paid $700 for my accommodations, and my wife accompanied me for the weekend. Given the reputation of your estate and the premium rate charged, we expected a comfortable and well-maintained environment. Unfortunately, our experience fell well below those expectations. My specific concerns regarding the property are as follows: Substandard Room Conditions: Our hotel room was incredibly dark and dingy, making for a rather depressing stay. Furthermore, the window shade was broken and would not go up or down, which is a basic maintenance issue that should have been addressed prior to our arrival. Inadequate Conference Facilities: The conference room provided for our two-day professional training was entirely ill-equipped for modern business needs. There were no accessible power outlets for attendees to plug in their laptops. For a 16-hour professional seminar, having to rely on portable chargers and battery rationing is unacceptable for a venue hosting corporate events. When professionals travel for conferences, they expect the venue to provide both restful accommodations and a functional workspace. Unfortunately, the Tarrytown House Estate failed on both fronts. Given the poor condition of our room and the inadequate conference facilities, I do not feel the $700 I paid accurately reflects the quality of the services provided. I am requesting a partial refund of my stay to account for these significant inconveniences. I look forward to hearing how your management team plans to address this matter. Sincerely, [Your Printed Name] [Your Room Number during the stay, if remembered]