Hilton Tel Aviv

I did not stay at the hotel. I did however schedule massages for me and a friend. We both felt the Thai oil massage was amazing. The spa itself is another thing. There was no where to remove or dress for privacy. The showers are tiny. The steam room was out of order. There was no body lotion available after taking a shower.

The four unequivocal and irreplaceable 5-Star pluses of the Tel Aviv Hilton are its location, location, location and the staff of the Vista Lounge on the 17th floor. All are as good as they could possibly be… add to this being surrounded by a beautiful park for walking, an Olympic size pool, forever Mediterranean Sea/beach views and — the Tel Aviv Hilton should easily be a 5-Star Hotel. But, the hotel has shortcomings that quite frankly are ridiculous for a hotel located in a world class setting for both commerce and tourism. First, even though the list of amenities says there is a gift shop, there is NOT one! I have been traveling the world for work/play for over 40 years and the Tel Aviv Hilton is the only major hotel I have ever stayed at with absolutely no place to buy toiletries, medications or charger chords accidentally left at home, feminine hygiene products, a snack for the car, swag to commemorate the visit (hats, t-shirts etc.) or last minute gifts for family and friends awaiting my return. The hotel has a top of the line jewelry store (H Stern), an Art Gallery and a top of the one dress shop… but absolutely no place to do the often last minute shopping travelers routinely depend on. Having a gift shop is an essential amenity travelers demand and depend on whether or not it makes a profit… not having one is a “Red Flag” that’s says loud and clear that hotel management either doesn’t know or care what business and vacation travelers need/want. Second, portions of the hotel — common areas (Inside and out) and some of the rooms are just tired… Management needs to “invest to be the best.”

There was cockroach on my night stand. I complained to the Manager Jason Hare and was told that it’s part of nature. I vehemently disagree!! Are you serious. It about cleanliness and obviously they’re below standards. Horrible experience. Horrible!!

Another phenomenal stay! World class hotel, restaurants, bars, spa/gym, pool/cabana, fully stocked business lounge with food, snacks, beverages, alcohol, from early morning until 11pm every day! Excellent service, staff, and amenities. Comfy, elegant, and accommodating. Fav hotel.

Really had an amazing experience here! The accommodations are beautiful and the staff Is beyond impressive. They are friendly yet extremely professional.