ANA InterContinental Tokyo

The hotel was in the center of downtown area and Tokyo tower is in the close proximity to the hotel. Im an IHG member and chose the hotel for the location proximity to attractions such as Tokyo tower. The room was small though it was a suite - Mizu suite. We found Hilton suite bigger compared to the room in this hotel. The lounge staff is good at customer service and provided good service. The hotel offers halal options at breakfast buffet which is very elaborate and great. It meets our standards after having travelled extensively across the world. The staff at the pool & fitness center are similarly good. One thing we noticed that at this hotel, most of the staff spoke English very well and they are of different nationalities. Hence communication was very easy here.The hotel has access to the convention center, bakery,many restuarants within in

Best service ever!! Thank you Ms. Renalyn and Yasuyo for making our anniversary extra special! You made our day. We will never forget our stay here because of your amazing service.

I often stay at the ANA Intercontinental Tokyo when visiting Tokyo. While it may not be the ideal choice for travelers-given that the nearest subway is about a 10-minute walk from the turnstiles and there aren't many tourist sites nearby-I've always enjoyed the excellent breakfast and loved spending time in the lounge. This time, I booked two rooms for three nights for a family trip. Unfortunately, one of the rooms was in terrible condition. As soon as I opened the door, I was greeted by a strong musty odor that filled the entire space. It was the kind of smell you'd expect in a budget motel, not a five-star hotel. I requested a room change, but the new room smelled like a smoking room. It seemed recently renovated, but they still couldn't eliminate the odor. I was greatly disappointed for this stay.

We had a wonderful stay at the Intercontinental Hotel Tokyo, and one of the highlights of our visit was the IHG members lounge. We frequented the lounge throughout the week and were consistently impressed by the outstanding service we received. A special thank you to Maureen and Sarah who went above and beyond to make us feel welcome every single day. Their warmth, attentiveness and professionalism truly made a difference in our experience. They always greeted us with a smile and provided service that was both thoughtful and seamless. The food and beverage offerings in the lounge were excellent- beautifully presented, delicious and refreshed often. Whether it was a quick coffee in the morning or evening drinks and bites, everything was top-notch. Thanks to Maureen, Sarah and the entire lounge team for making our stay so enjoyable. We truly look forward to each visit and your hospitality did not go unnoticed!

Really good hotel , the breakfast is delicious, and the amenities for workout are great! The room are really nice , and all the staff is really great ! And there is a big swimming pool !