ANA InterContinental Tokyo

We recently stayed three nights at the ANA Intercontinental. We booked a club access room, which was rather on the smaller side, particularly the bathroom, being ok for us as we were out most of the day. The room was renovated, very clean, equipped with all you need and had a pleasant atmosphere. Check-in was on the 35th floor, where the club lounge is located; it was smooth and efficient. Staff was very friendly and accomadating and spoke English quite well. From 5.30 pm to 7.30 pm, drinks and food were offered (including champagne Moet & Chandon), which was of high quality. Afternoon tea could be enjoyed as well, but we had no time for it. The club lounge was very busy during the evening cocktail hours. Excellent breakfast was provided on the club floor as well, which was very pleasant given the size of the hotel. Location is very convenient with the subway station Takeimon sanno a stone’s throw away (exit 13). We will be staying there again and look forward to it.

I loved this hotel. Great staff, food and the rooms were spacious. The hotel has a lot to offer and I felt at home staying here. The area is interesting as its in a business area but to my surprise, there was a handful of restaurants in the area. It was close to the subway line and it was a nice area to walk around. It's not a far walk from the Tokyo Tower. I did have an issue in my room but the staff fixed it right away. I would reccommend staying at this hotel.

I am very satisfied and had a wonderful experience at the ANA Intercontinental Hotel. This was our first time visiting Japan, and staying here made the trip even more special. All the staff were excellent, and a special mention goes to Renalyn Takano, who truly made our stay memorable. We were pleasantly surprised with a beautiful birthday setup in our room for our son — such a thoughtful gesture! The hotel is very clean and well maintained. We will definitely stay at ANA again on our next visit.

My hubby and I had a fantastic stay at the ANA InterContinental Tokyo. Its remarkable service and lounge made it a highlight of our Tokyo trip. As IHG Platinum members, we booked a premium room with lounge access and got upgraded to the spacious Mizu Suite. We were very pleased with that. The hotel lobby feels dated and dim, much like other InterContinental properties worldwide. However, it didn't matter much as we barely spent time there. As suite guests, we checked in and out directly in the lounge, and the process was seamless and hassle-free. The lounge staff were outstanding and truly welcoming, and they were always wearing warm smiles. Special shoutout to Manager Raphael from France and Senior Executive Yasuyo for their exceptional dedication. They particularly made us feel right at home. Located on the 35th floor, the lounge is huge with stunning skyline views. One side offers a cozy seating area with low tables, perfect for afternoon high tea or evening cocktails. The other has proper dining tables and was nearer to the food stations, which is ideal for a quick breakfast when you are not going to spend a long time there. The lounge's food were heavenly, with generous variety that felt like a mini dinner buffet (which is already ample if you're not a big eater). Evening cocktails featured decent Moët champagne, plus hot tapas delivered tableside. We had wagyu one night and sirloin the next, both were impressive. Cold food stations had cheese, salads, sushi, seafood, and desserts, with no long queues or slow refills. This was unlike some other Japanese hotel lounges. Its afternoon tea came as a beautiful layered set. Overall speaking, the food provided in the club lounge was incredibly abundant and nicely presented! We enjoyed the vibes a lot too! Our Mizu Suite was newly renovated in modern Japanese style. It was spacious, with ample storage and a smart layout. The mattress was super comfy, and we loved the turndown service with complimentary chocolates. Those little touches really count and impress us a lot. The only downside perhaps was the air conditioner which was quite noisy. And the noise insulation for windows was not up to standard. We kept hearing police cars, ambulances etc passing by throughout the night. In terms of location, the hotel is perfectly situated. It's just minutes from the nearest Tokyo Metro station. It only took us about 15 minutes to reach Ginza for shopping and more, which is very convenient indeed. In short, the ANA InterContinental Tokyo is very outstanding with its attentive service and lounge perks. It's our top pick for luxury in Tokyo! We shall definitely return!

The hotel was amazing and the staff was super friendly. Great location as well. Each day I started out the day with an amazing breakfast at the buffet where they also had sushi!!! The staff was amazing especially Chef Jane who made my entire team feel welcome. She made sure we were taken care of. I would recommend this hotel to anyone based on the staff and it’s great location.