ANA InterContinental Tokyo

The hotel was first class from check in to check out. We stayed in a club room on the 33 floor. The hotel is about 25 minutes from Haneda airport. We had a seamless check in on the 35 floor. The room was very nice, not large but comfortable. The bathroom has glass walls but when you enter it the walls fog up. Clever. So you get privacy. Not a lot of storage. That was an issue. Large hotel Great breakfast buffet. We had the weekend package so breakfast was included. Highly recommend. We are dinner 2x in the main floor restaurant and it was lovely. The restaurant staff is truly great. Near two Subway's about a 8 minute walk. Some stairs going in to the subway. The room service and cleaning of the room was good. Some language issues but overall very good. Concierge was helpful too. Highly recommend. Club room is lacking daytime snacks and food. Good service but variety of offers could be better. Dinner options were good. They do serve breakfast but we went to the buffet. Drinks are readily available.

We arrived here by chauffeur, and our bags were immediately taken, and we were escorted to the front desk for check-in. Everyone spoke very well in English and was very helpful and even extended our check-out time. Our room was very roomy and very clean. The AC worked very well, and we had a great view of the city. We had breakfast included, and it was very good with plenty of American traditional foods and local cuisine to choose from. The evening buffet for $35 was very good also with plentyvto choose from. Although a little expensive we had a great stay and in a very good location.

I really enjoy staying at the ANA Intercontinental. It has an excellent location (good subway line just 2 min walk away) with great amenity within and outside the hotel. I was in the club lounge (I hardly frequent the lounge) and just thought I would have a quick bite. The hot Tapas and drinks service between 530pm to 730pm was delightful. I missed lunch so asked if I could have seconds which Ms Renalyn (and the chef) kindly obliged. It was great service. I thank Ms Renalyn and the chef going beyond to make it a great experience.

Really nice hotel in Minato. Many restaurants and bars inside. Room service is good. Laundry available but pricey. Great check in/out service. Bed is comfortable and the high floor view was amazing as well. Bathroom was nice too. Overall a great stay

We have been coming to ANA Intercontinental for a few years and we have gotten to know the lounge staff quite well. Two in particular has been outstanding: Shimada-san and Nanak-san. They are great and super attentive. They always made us feel home.