BELLUSTAR TOKYO, a Pan Pacific Hotel

Best city hotel I've stayed at anywhere in the world. Top notch luxury rooms, property, views, location, and service. Eve award: best city hotel Highlights; - Luxurious: highest quality in every area - Room: incredible view with windows taking up one side of the room floor to ceiling. Large space with a living area with a table and chaise lounger and table, room up front for luggage and drawers and closet, huge bed with nice comforter, and a separate bathroom, shower, and deep tub. - Service: impeccable from the moment we walked in to the time we left. We were greeted by name, provided a welcome lemonade drink and offered a seat on the couch to check in, and everyone was quick to help with anything we needed. - Breakfast: included with our credit card and is not to be missed. Choice of room service or restaurant - Room service is impressive expansive bento box style with western or Japanese items enjoyed up until 11am - Restaurant has wonderful views and a menu to choose items from each category of starters, bread, main, and sides and can order how many you want, - Room greeting: set of sweets, special tea, an origami crane, and nice welcome note. - Lounge: nice view area with some snacks and drinks: sodas, teas, coffee. 5-8pm also have some alcohol. - Tall tower up to 48th floor Lowlights: - Was harder to use hotel credit as the bar opened after we left for the evening and closed before we got back.

Great location as base to explore Shinjuku and located near station so can easily hop on train to head to other areas. Hotel is modern, smart, quiet and beautifully finished. Our 2-bed room on 44th floor had an amazing view of the city and was our haven to escape the summer heat of the city below. Staff were extremely polite and keen to help, breakfast incredible with a wide range served à la carte including good options for dietary requirements like mine (gluten free). We arrived early so room wasn’t ready but there was a gorgeous lounge for us to use whilst we waited and then the room was prepared for 11am anyway. Would highly recommend this hotel and particularly this room configuration if you have adults with children especially younger teens who aren’t quite ready for it in a completely separate room.

This hotel is located in the heart of the area. If you walk right outside you are surrounded by restaurants and plenty of food options. The atmosphere is high end and luxury. The room that we had was a primary king suite. It had some of the best views since nothing blocked our views on the 40th floor then later upgraded to the corner on the 43rd floor. The value is worth what a 5 star hotel would usually charge. The rooms are clean and big. The service was excellent from the start to the end from all the staff. My wife and I are super happy with their service. If we go back to visit Tokyo, we would stay there again! I highly recommend!

Our primary king suite was amazing! It had all the bells and whistles. On top of that and more importantly was the excellent service from all the staff! Literally from the start doorman, front desk, to the concierge, everyone had the upmost respect and friendliness 24/7. Or at least from all the times we interacted with them when we went in and out of our room. My wife and I would say this hotel stay ranks right up there with the best! We will never forget our special stay! I highly recommend it! It sits right in the heart of shinjuku. It’s super friendly and clean. Atmosphere was high class and luxury! Worth the value of paying for a 5 star hotel.

Beautiful Hotel, Amazing Service, Friendly Staff, Great Amenities, Right in the heart of Shinjuku and very close to the train station. Unreal views of Tokyo!!!! LOVED IT!!!