Conrad Tokyo

We found the hotel superb Very friendly staff & excellent service. The restaurant China Blue was a lovely experience with very friendly & helpful staff. The meals were very good.

Upon entering the hotel, I received a warm welcome from Peter Mizutani. I was delighted to see my familiar staff again. During check-in, Ms. Wakana Sasaki assisted me quickly, professionally, and patiently. Every time I come to the Conrad Tokyo, it feels like coming home. Because I love this feeling of returning home and seeing my familiar staff again—they're like friends—I always choose to stay at the Conrad Tokyo when I'm in Tokyo.

Great service with attention to detail end to end. I left my swim cap after a swim and it was brought up washed, folded, and in a Conrad bag. They recognized my wife’s birthday and surprised us with cake! After our afternoon tea, we came back to a completely cleaned and tidy room. Many staff members everywhere attentive to needs. Cerise was amazing both for and ambience. Pool has a great view and lived the hot tub and steam room. I’m a diamond member and we appreciate the upgrade to executive on 37 next to the lounge. Can’t wait to come back on our next visit!

It was the best experience I had in a long time. Everything was perfect. The staff is wonderful. Manager Monica took very good care of us. The rooms are extremely clean. The executive lounge and the restaurants are amazing. The views from the hotel is great. It’s located in a very convenient place and is easy to get to by train or walking. Also there are taxis always waiting for us and the hotel staff hailed the taxi, helped with luggage and told the driver where to go. The hotel made a huge difference with our stay in Tokyo. We highly recommend this hotel.

The Conrad Tokyo is amazing! I stayed for 2 nights to experience that area of Tokyo. The hotel was located just near a station which had the underground metro and a tram stop. There were also lots of restaurants and shops on the hotels doorstep. I stayed in a club lounge access room and the club was really good. The hotel also had an indoor pool which was very relaxing. Across the hotel the atmosphere was relaxing and felt fancy. The entire hotel was super clean with a good service that made me feel at home. It was really very good!