Conrad Tokyo

Upon our arrival on the 28th floor (it's where the front desk is located), we were greeted by Peter, who was extremely helpful and friendly. He led us to the front desk to check-in where Sho helped us get our room keys and also reserved a time for us in the executive lounge later in the afternoon. Our room was located on the 31st floor and the room was gorgeous with a beautiful view of the Ginza area. There was a mini fridge with a coffee maker and electric kettle. The bathroom had a separate shower and tub with another area for the toilet (bathroom was very spacious). The Conrad Tokyo also had a turn down service, but we declined. Even though we had declined the service, the staff gave us a small Conrad bear along with ice when we asked if they had an ice machine. The room itself was so clean and spotless, with even the windows not having a spot on it. The bed along with pillows were magical (I don't think I have slept so well in a hotel bed before!). We ordered room service and our order came within 15 to 20 minutes even though we were told it would take about 40 minutes. Since my wife is a Hilton Diamond member, we got to enjoy the breakfast on the 28th floor and it was fantastic. Overall, I would say this is the best hotel I have ever stayed at.

This property has one of the warmest service in any property I’ve encountered around the world. From check in by Vincent Hsu, the friendly and proactive vibes set the tone I felt in this too short stay. The lovely and warm service I felt at the lounge were deeply felt. The food at the lounge and Cerise were also quite strong. They had Hachis Parmentier at the lounge during evening reception which was incredibly tasty. The highlight for me was the genuinely warm service of the lounge staff, thanks for a lovely stay.

My experience at the Conrad Tokyo was exceptional, but the absolute highlight was my time at the spa with Maria. She is truly attentive; she made sure every detail of the treatment was perfect and tailored to what I needed. It was one of the most relaxing and professional spa experiences I’ve had. The high standard of service from Maria and the rest of the team made my stay feel truly special. Highly recommend!

One of the best hotel I’ve stayed at in my life. Perfect experience through and through. There isn’t a better hotel in Tokyo and possibly even Japan. Trumps all the other newer flashier choices in town. Trust me, you will not go wrong

This is a beautiful hotel right in the heart of Tokyo. It's an easy walk to the metro station and has fantastic views of Tokyo Bay. Check in was easy, and the lobby and bar area feel very spacious with super high ceilings. The room was well appointed with everything you could possible need. I loved the Byredo toiletries. Room was also very quiet. There's zero street noise since you're so high up. The breakfast buffet area had a combination of a la carte items which were included and buffet style dishes. Food and service were excellent. Would highly recommend!